i got most of my coils and mods from this vape shop. I usually buy a pack of coils, whenever i have…read moreproblems with it, they don't hesitate to replace it. The dudes are very friendly, they would give time on explaining all the juices that you want to get. Shout out to anthony, kumal, sac and money! You guys are awesome!

Staff is always freindly and helpful - and they somehow seem to have stock when other nearby…read moreoutlets are always out!

The absolute best Vapor store in New Westminster!! Customized vape juice with lots and lots of…read moreflavours. Wonderful product knowledge from friendly staff!!! I've been going here since I first started vaping in 2016!!! This is a MUST TRY shop!!!

I came to this place because I like to check out all vape shops I can after all no two shops are…read morethe same. I was blown away by the selection and the reasonable prices. I got a custom bottle of sal nic which has my 3 favourite flavours together. The owners were so nice I will definitely come back and bring friends with me next time

I vape a little, for the sweet taste…read more I have been to two vape shops. One, where I bought the pen and some juice and another, where I just bought juice. I find the staff at many shops to be young men who seem very disinterested in their work and certainly not interested in helping a middle aged woman. They aren't particularly knowledgeable (from what I can tell) and seem most interested in my leaving the shop so they can go back to playing on their phone or whatever non customer service task they are dourly attending to. I had the opposite of this experience at Thunderbird. I was immediately greeted when I entered. I appreciated being assisted by a woman. She answered questions and allowed me to take time to sample the scents of many juices so I could find a good, non nicotine flavour. She knew her products and shared that their products are only obtained from reputable suppliers that test their product. I left with 60ml of juice that I can't wait to try. This will be my "go to" place for further juice and vaporizer purchases!

Bought a new product smok novo, faulty within the day I bought it. They were very quick to respond…read moreand gave the replacement I asked for. After 3 days the replacement had the same issue, sent an email about this advising at this stage that I had got rid of the packaging as I thought this one wasn't faulty because it worked for a few days. No reply since. I had spent over 80 dollars on the product, juices and new pods to be ignored. Won't shop here again.

In a word:outstanding. I visited Clouds all the way from Abbotsford after a random web search…read moreshowed they have an RDA I had been looking for. It's a well laid out shop with a solid selection but the guy who embodies top-notch customer service is the co-owner Bob. He took the time to chat about the product selection, industry, and available flavors. He honestly seems to care about his customers and is clearly passionate about the industry. Clouds also has an excellent sample bar and a variety of nic strengths, including 0 nic which too few shops stock a decent selection of. This shop is well worth the drive, wherever you happen to be traveling from in the Lower Mainland.

My favourite vape shop in Vancouver/Burnaby!…read more The staff is always friendly and helpful, the service really is exceptional. Clouds has an awesome juice bar where you can test out the flavours before you purchase them. They have a wide variety of products that a lot of other vape shops don't have, so Clouds is always my go to.

The BEST vape shop in the lower mainland. Educated, non judgemental staff help with understanding…read moreall vape options and juices. Have a wide selection of devices, juices, supplies and diy coil building. Super friendly staff. Good prices on juice. Their house juice (Home Brew) is actually quite good.

Great convenient location in New West. I appreciate actual vape shops not convenience stores with…read moreVapor products. This is a great example of how products should be sold. Knowledgeable staff that are passionate about vaping and helping people make informed decisions. Great for the seasoned vaper or the person thinking about quitting smoking.

I am very new to vaping since I took it up to help me quit/replace smoking. I had some issues and…read morequestions with a device I had bought elsewhere and they staff were exceptionally knowledgeable and helpful. The ascetics of their store is clean, modern, bright and spacious. They even had a nice stylish sink in the middle of the store that pre-dates COVID but is especially helpful now. I ended up buying some custom mixed juice from them and will be back when the new, anticipated Caliburn G is available.

Great service! Darwin helped me a lot on eliquid flavour picking, he found the right juice for me!!…read moreElla answered all my questions and found me the right tank for my mod. They even gave me a start your journey free kit for a friend of mine that wanted to try vaping to help him quit smoking cigs. They can even modify eliquids. They got me a salt nic thats very flavourful with low nic level at 7.5mg which is almost similar to 3mg free base. I would highly recommend this place for peepz who wanted to find the right eliquid

This is my first yelp review ever and I'm only writing it because The service at this place was out…read moreof this world. I'm a total noob to vaping and the sales guy (I think his name was Pacu) was unbelievable! He was friendly and helpful and really helped alleviate a lot of confusion I had and helped me make an informed decision. His down to earth and friendly attitude made me a customer for life! In comparison, I went to a different vape store the other day called City Vaper, which was my first store vape exp, and was met by ppl who didn't know anything about vaping and just got irritated with me when I asked questions and told me to do my research online...I wish I had of came to lucky8vapes first! Oh well this store and especially the sales clerk, restored my faith in in-store experiences! I'm really appreciative and grateful for the awesome prices, the amazing environment and the awesome service! Thanks for the wonderful service

Lucky 8 Vapes is probably one of the best vape store that I have been encountered in Vancouver…read more I'm saying one of the best because they greet you once you come in and ask how you are and how can they help, the environment is always clean looking and welcoming and not to mention the staff will help you with you're need until you are happy with you're store purchase. I myself purchased the smok nord and it was misfiring in my purse which burnt the top part of the pod, Pasu and Steve who was there to help me kindly to switch it out with a brand new pod for $9.99. After replacing the pod there was still a burnt smell so they helped me soak it, moral of the story is they are passionate to help their clients. There is two locations one is on Cambie street and one in Richmond check them out! Really outstanding customer service.

Amazing customer service and a fantastic selection of cigars, vapes, and accessories. Fair prices…read moreand a great shopping experience every time.