I went in on Boxing Day to buy a vape pen specifically for oil. I took the model they recommended. Today's New Year's Day, and I charged it, and it stopped working. It looks like when I screwed the unit into the charger, and then unscrewed it when it was done, some sensitive part from the unit got stuck in the charger, and ripped it out.
The receipt says they'll exchange defective items within 14 days, so I brought it back. The unfriendly guy said they won't do an exchange as it's "user error" for using oil because it stuck and the vape oil coats the metal parts in there with a thin but gummy layer. This is normal, but this thing just wasn't up to the task. So basically, it was my fault, even though I followed the instructions.
It's kind of like voiding a warranty on a deep oil fryer because it came into contact with oil, and something that should never have broke, somehow did.
Also, the employee's friend, or another employee, was behind the desk vaping at the time. Isn't that illegal?
Anyway, they lost my business. read more