Big cloud is the only vape shop I go too, they're all great there. As of recently there's been some…read morenew employees that have started, and I've got to say they all have been a pleasure to interact with. Zain being one of them. He's always kind, efficient and happy to help. Thank you Zain for your positive energy and awesome juice suggestions!

Friendly guys working that answered every question I had. Showed me how to fill my pod for the…read morefirst time and made sure I was good before I left Would definitely recommend to friends

Wonderful and personable, the owner Mathew always knows what you need. Best smoke shop in Squamish…read morewith good variety, price sometimes can be a little steep but overall great service and products!

Great little space easy to access and has a great variety. Everything is laid out nice and the…read morestaff is quite helpful. Right beside a convenience store which is great for a location. This place should have what you're looking for.

The absolute best Vapor store in New Westminster!! Customized vape juice with lots and lots of…read moreflavours. Wonderful product knowledge from friendly staff!!! I've been going here since I first started vaping in 2016!!! This is a MUST TRY shop!!!

I came to this place because I like to check out all vape shops I can after all no two shops are…read morethe same. I was blown away by the selection and the reasonable prices. I got a custom bottle of sal nic which has my 3 favourite flavours together. The owners were so nice I will definitely come back and bring friends with me next time

Great convenient location in New West. I appreciate actual vape shops not convenience stores with…read moreVapor products. This is a great example of how products should be sold. Knowledgeable staff that are passionate about vaping and helping people make informed decisions. Great for the seasoned vaper or the person thinking about quitting smoking.

The staff member that assisted me was knowledgeable and was very helpful with my vape selections.read more

My favourite vape store in town! The people who work here are so friendly and helpful. I have…read moreshopped at other vape stores who are always too cool for their customers and end up closing a couple months later because of their lack of service, so Clouds is the only vape store I shop at now. Parking can be a little tricky, so try to come during non-rush hour so you can park outside. Their selection of juice and devices are great and there is always something new to try. They are very knowledgeable about devices as well and so helpful for beginners who might be intimidated by other experiences. The prices are fair and if you buy in volume they will always offer a discount. They are really good at replacing defective coils, and when you switch devices and have extra coils you can always bring them in to trade-in for new ones too. I love that it's always busy here and sort of a meeting spot for avid vapers. Good sampling bar too for trying out new flavors also.

Been trying to figure out why i always cough when i tried vaping. Been to a ton of vape shops. The…read moreowner and his staff explained to me that I needed to match the voltage with the vape device, the coil and the strength of salt nic to make it work. at last I have a vape that works for me . They even offered to let me return the coils if they were not the right fit. Now I can use vaping to reduce my nicotine intake step by step to eventually quit. These guys rock.

One of the best vape shops in Richmond , best customer service staff is all friendly and outgoing…read more When there is an issue with you're vape or pod system they will try their best to fix it to ensure you that you walk out happy. I have been a loyal customer and bought all my pod systems from Lucky 8 Vapes! Staff there usually Bryan, Matthew , Louie and nick and as well as the rest of the staff are great, to ensure you the best customer service that is needed! For example they did not sell a certain type of juice and that they did not carry it and so they ordered it for me from somewhere else and delivered it to the store! Esp don't miss out on their great deal on holidays.

Poor service, can't believe I spent 100 bucks plus still haven't received the products after 2 days…read moreafter expected delivery

highly recommend! great customer service, prices are fair! highly recommend making them your go to…read morefor vape products!

1st Visit an employee helped me, she was very nice and informative for a new Vap buyer. Wish I…read moreremember her name. She helped me decided on flavours and was very informative. My next 3 visits I talked and bought from the owner. He didn't care at all about his customers. Most likely because he's moving or closing up the shop soon, Not surprised with his unpleasant attitude and lack of customer care. It's very very rare I leave a bad review but I work in costumer service, unpleasant to deal with. Will be looking for somewhere less convenient with better service.

My experience buying from BCVapor was not that great. There were issues with the shipping, which…read moregranted it was Canada Post who delivered it to the wrong address, but it was admitted that they had full insurance so they'd get the value back if the shipped item was unrecoverable. It took a month of my continuous follow-ups before I was offered a replacement unit be shipped, no longer in the colour that was originally ordered as a gift. As compensation, they sent a cheap grinder (which was already offered as part of the original purchase) that is unusable and smell proof bags that were also already offered as part of the original order, so in reality, no compensation was received. I don't think I will be purchasing from them again and will not be recommending them to my friends.

Has not shipped an order placed. Has not replied to email sent and Phone line has been busy for…read moreover 2 days. Order placed on 8th, and it is now 11th, and still no contact.