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    Sheets Family Dentistry

    1.5 (2 reviews)
    Open 7:00 am - 4:00 pm

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    Ask the Community - Sheets Family Dentistry

    Aspen Dental - Jackson, MI

    Aspen Dental - Jackson, MI

    2.0(38 reviews)
    2.0 mi

    Stay away, unnecessary procedures. They told me that I needed a extensive cleaning that cost me…read morealmost $3,000.so I got a second opinion from a different doctor he told me it was not needed.

    I called and scheduled a new patient cleaning after confirming they do take my insurance. I was not…read moretold that they don't do the cleaning the first appointment. My previous experience (Indiana dentist) led me to believe I was getting my teeth cleaned, as when they asked what the appointment was for I said to get my teeth cleaned and checked. I filled out paperwork before arriving, and also provided my insurance card upon check in. I got my X-rays, and then waited for the doc for about 20 minutes, after he looked me over I sat, 2 hours I wait for them to do a check for gingivitis that took 4 minutes and then send me up to the office manager, who THEN tells me they can't verify my insurance or tell me what the cost of the visit is. Two and a half hours after I checked in. Then wanted me to schedule with them not knowing if they take my insurance or cost of services. That is illegal since the no surprises act was passed. If my insurance couldn't be verified, I should have been presented with cost PRIOR to services being administered. I'm canceling my families appointments for next week. Now I will have to pay out of pocket at the next dentist bc they used my one a year that was covered. As someone who works in Medical Insurance billing I'm embarrassed at how the billing staff handled everything start to finish.

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    Aspen Dental - Jackson, MI
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    Sheets Family Dentistry - oralsurgeons - Updated May 2026

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