All about the money! That's what ultimately matters to Dr. Sonneborn. I would never take another…read morechild there or recommend them to anyone. Couldn't care less about the well being of his patients. My family went thru some VERY serious trauma in our personal lives. Needed to regroup financially as a suddenly single mom of 5. Asked for a meeting to create a new financial plan. Refused to meet, refused to continue treatment. Literally would not have a conversation after he pulled a tooth out that didn't really need to be pulled...that caused my son embarrassment and humiliation. I was devastated. A friend had the same experience after being laid off and losing insurance. They found Hersh & Beattie Orthodontics an hour away. Told me how wonderful they were. I followed that lead, met with them, told them our situation. They care. They love their patients. They love beautiful smiles. They care about children's confidence. They understand difficulties. They took us on and worked with our circumstances. They removed the old braces, created a new plan, and started us over. We paid a fresh $5,000 in full on a plan we could handle. Yesterday my son had his braces removed and finally has a BEAUTIFUL smile!! I am one happy mama! Find an orthodontist that cares about more than $$$$$!!!

Both of our kids have now completed orthodontics here, and their smiles look incredible! We are…read morevery happy with the service and final product. The staff is always kind, accommodating, and very friendly. The brushing station is a great touch. As a parent, waiting through appointments was always a comfortable experience in their office with snacks, video games, TV and WiFi.

I took both of my children nine and 10. They told me both of my kids needed eight teeth pulled each…read moreand they told me they would contact their dentist if I didn't hear back I should call them again. I called the treatment coordinator and left a message because she was not in the office. No one has called me about removing a total of 16 teeth from both of my kids. The orthodontist and the treatment coordinator were very jumpy and they said call back if your dentist doesnt extract baby teeth and we will send you to an oral surgeon in Lansing.I left a message because I never heard from my dentist and I asked them to schedule me with the oral surgeon in Lansing. No one called me back so I am thinking they don't want my business I am going to the ortho in Tecumseh

From the owner: We provide exceptional orthodontic care, using a variety of modern techniques, in semi-private…read moretreatment rooms, allowing us to focus on the individual. At Summit Orthodontics we are not a "big box store," because when you are here you are part of our family.

Took forever with pulling two of my mom's teeth. I know it takes awhile to do so, but, staff didn't…read morecome update me on how she was doing at all and a staff member knew I was waiting for her out in the vehicle - my mom acknowledged me before going in. With how long it was taking, I thought they put her under and never said anything - wouldn't surprise me. Take home paperwork for the procedure and the website has different instructions for how long to leave the gauze in mouth than what my mom was verbally told. Paperwork and website says 30-45 minutes, she was told 20 From what I've heard from my mom... the staff is sweet, but, these two incidents make me never want my mom, family or I to go here again.

After going to UofM Dental School for many years (involved in studies) Dr. B was recommended by a…read morefriend. I was very pleased with the care I received. I had a crown placed and the process is so much easier. It's all done same day as they make the crown there. No going back in two weeks. Due to Covid it had been two years since I'd been in. They got me scheduled for a cleaning right away as I also had a problem with a tooth I didn't want to wait on. I have huge dentist anxiety and when I say they catered to that, I'm not exaggerating. It doesn't cure my anxiety but I trust them to hear me. Also, I don't have dental insurance so they told me about their in house plan which will be a huge help for me. I really appreciate Dr. B, Hope, and all the staff I've dealt with!!

Dr. Howe and staff do a fantastic job making both of my kids feel comfortable with every step and…read moreprocess they go through. While having braces may not be fun, the kids handle it well with the guidance and support of Dr. Howe and everyone who works for him!

From the owner: "My staff and I know that we do our best orthodontist work when we serve our patients in an open,…read morefriendly and welcoming atmosphere. Our commitment to our patients, their families and to each other is summarized by a sentence taken from my morning practice of meditation: "I am grateful for the gift of the children I serve with loving kindness, compassion and respect. We pride ourselves on the quality of our orthodontic work.

I was nervous about getting braces on at age 50. However, Dr.Niles & his team are so incredibly…read moreprofessional and friendly. I actually enjoyed going in for my appointments to see them. They answered any questions or concerns I had. They made me feel comfortable about the entire process & now that my braces are off... I am actually going to miss all of them. I would definitely recommend Dr. Niles and his team to anyone who needs orthodontic care. Thank you! for making my experience an AMAZO one and Thank you! for my new and improved smile :) Marjorie ("Jo") McAllister

No pressure, lots of options, no unnecessary work, very nice staff & over all awesome experience.read more

I've been going here for a couple years since my main dentist retired. I was nervous to change…read morebecause I have a lot of dental anxiety and have had some bad experiences. I'm so glad I came here. Everyone at Dyras does a wonderful job of being friendly, patient, and thorough. They have top of the line technology to take pictures and images and track changes over time. The desk staff, hygienists, assistants, and dentists are all friendly and helpful to make sure I am okay with next steps and have all my questions answered. They have been able to quickly and accurately tell me how much a procedure will cost after insurance. I feel like I am in good hands with my care. Both for today, and the future of my teeth.

The practice has went down hill a lot since Dr Hutchinson retired. The family atmosphere is no…read morelonger there. We are being billed incorrectly most of the time. They will always correct it but it shouldn't happen that often. I like the tools they use. Not nearly as painful as going to the dentist was 30-40 years ago. The hygienists are pretty good but don't always explain everything about a procedure. I've been surprised before.

I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!

The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.