Over the past 16 months I have had major dental problems, requiring every tooth to be surgically removed individually, with a full set of Dentures. Dr. Patel, Dr. Shariff and Monica, as well as the Dental Staff and Front Office Staff have all been more than Professional, Courteous, and Friendly. I was always warmly greeted by name, for all my numerous appointments, and am fully satisfied with my medical treatments, and dentures. Jack Downing, Jackson, Michigan read more

Do not call for service they'll just put you on hold and leave you there for an hour. Then just hang up on you.

I do not recommend this place to nobody. I had beautiful teeth and I lost them all because those idiots lie to me. They do not care about people's well-being of health. I was sick for the whole winter. Found out I had a infection that was ignored and had to go and get implants. So no I don't recommend this place to anybody read more

EVERYTHING! They were absolutely horrible, unprofessional and rude! I had an appointment set up and like every other medical office they called to confirm my upcoming appointment, great right? NOPE! They called at the same time that I was finishing washing my hands in the restroom, they left me a message stating that I had 1 hour to return their call and confirm my appointment and if I didn't confirm they would give my appointment away. I thought this was a bit harsh, but also understood the reasoning for this practice. Now understand that my phone was 1 foot outside of the bathroom, so all I had to do was quickly touch a towel to remove the excess water, open the door, listen to the 10 second voicemail, and tap the call button to call the office back. So we are looking at MAYBE 13 seconds all together here correct? So, why did this nasty, extremely rude receptionist who answered on the 3rd ring and had all the attitude in the world only manage to say "UGH! HELLO!"? I was a bit thrown, but collected myself and asked if I had in fact called Destiny Dental, which was answered with even more snotty attitude and annoyance as she asked me what I was calling about. Trying to ignore her tone I gave my name, date of birth and explained I had just missed their confirmation call so I was calling back to confirm my appointment( did I tell you I had waited 5 months for this much-needed appointment?". Ms. Stellar Personality, cut me off and told me she didn't know what to tell me, because she had just given my appointment to someone else due to my being late in calling them back! I was welcome to make another appointment, but I'd be waiting at least another 6 months! I argued that I called not 30 seconds after they called and was told maybe next time I'll answer the phone! Then she hung up. DO NOT EVEN BOTHER with that place! I give that place a -10 read more

Music so loud you can't even hear yourself think! ridiculous. Every time I in here, the music gets louder and louder came to the dentist, not to a disco dance. read more

Jackson Location. Rude, ignored me multiple times. When I informed front desk staff insurance information they had was incorrect, they basically told me I didn't know what I was talking about. Provided all insurance information, then waited an hour AFTER my appointment time to with no communication. Unfortunately I have responsibilities outside of Destiny Dental and had to leave without care. I'm assuming they thought I was still a Medicaid recipient, which I've seen a lot of patients with medicaid cvg say they've been made to wait a long time after their scheduled apointments for care. Highly unethical behavior. I'll be putting in a complaint with their managers. I do the exact same job at a larger facility. People should not be treated like that. Despite popular belief, Medicaid patients DO have recourse and facilites can lose their funding treating medicaid patients like that. If you are a current medicaid recipient and are treated badly, complain to your insurance carrier about it. read more

Worst dentist office ever!! I wouldn't recommend ever stepping foot into this establishment! What time is extremely long. Unprofessional and they reschedule multiple times, and lie about the reason. read more

Excellent service, fixed my broke and chipped front teeth, they look amazing I feel confident smiling again! It was quick painless and my teeth look and feel amazing! I can enjoy cold drinks/food again without pain! I highly recommend this place! read more

Destiny Dental - General Dentistry Near Me - Jackson, Michigan

They are terrible in communication. Schedule for a toothache exam and they change it to cleaning without asking. Does not know how to make dentures or plates correctly. Half ass work. Fillings have to be redone due to they fall out or they are not filled correctly.. Give you referrals to specialist without any knowledge of specialist office info like hours, after hour care, emergency visits or if insurance is accepted. Total incompetence at Jackson location. read more

This is a very sincere review- Today I had my very FIRST tooth removed (even in my 60's I was very nervous!) Anyway, Destiny Dental (Jackson, MI location) assistant Monica assured me not to worry and now, with confidence I confirm no truer words have ever been stated!! Like a magician, Dr. Hsich (pronounced 'Shay') is an amazing Dentist. He calmly explained the process and very carefully (no pain) numbed the area and extracted my decayed tooth in about 3 minutes. Such a skill!! They are a great team!! Literally no pain. I am thrilled and having been so reluctant to address this problem, now relieved beyond measure. Thank you so much to both of them! I highly recommend this practice - it's very clean, friendly and Covid protected. Thank you thank you!! Sarah read more

Took my toddlers there for their first dental visit. They were over an hour late taking our children back to the exam room. The clientele are along the lines of what you would find at Golden Corral. One woman decided to have a yelling match over the phone with her significant other while the staff completely ignored it. Very disorganized and unprofessional. We'll drive the thirty minutes to Chelsea. Also, unable to leave review on Google for some reason. read more

The Warren location is not to be trusted. They told me I needed my teeth cleaned 4 days after they were cleaned by another hygienist. They encourage you to fill out a financial statement, so you're in debt to a third party. And, the dentist said my procedure had a 50/50 chance of success. I've never heard a statement similar to this from any dentist. read more

Warren location very professional and gentle but a casual atmosphere. Love the convenient scheduling and one day dentistry. They get you in right away, no more separate day for cleaning and you are done and on your way in a couple hours tops. Also use latest technology for filings and cleaning. No more metal scraping. I'm a total wuss about pain and I didn't feel a thing. And they take medicaid without making you feel like a second class citizen. Got to love this place! read more

Destiny Dental - Clean well lit waiting area. - General Dentistry Near Me - Jackson, Michigan

See all

So I have a gum infection and I went to destiny dental, they set up a appointment for 4 days after my check up to start pulling teeth. My gum Infection is so bad its spread to my bottom lip. I was told by my doctor that pulling teeth while I have a infection can put me at a huge risk. Seeing as a gum infection can kill someone a dental place should of gave antibiotics so it can start working to get ride of the infection so they can pull my bad teeth yet when I went there I never received any nor did they put in the notes that I had a gum infection. Destiny dental is a malpractice place that only wants to pull teeth. Thats all they care about not about the well being on your health or your life just money. Save your humanity and your money . they just called me and argued that I dont have a gum infection. read more

DO NOT GO TO WASHTENAW! This place is horrid! The staff initially was my first impression and it wasn't professional! It was on st. Patrick's day and they were talking about how maybe they already had a shot or two before coming into work.. (WHAT)?! Also, the dentist was filling in a tooth for me which a filling had came out and he did it so quick that it didn't even fill all the way. I can still feel the crack where my tooth meets the filling. He didn't even check it once he pumped the filling in. He told the assistant to "cure it well" and that was it. No double check, no filing, no follow up. I also asked if the filling will match the color of my tooth and that it would be white, he said yes. DEF wasn't! It's an off whitish yellow! Looks like plaque! You can tell this place is just run down!!!! Do not go here for QUALITY EXPECTATIONS! read more

I had an appointment for a crown that has broken apart and become quite uncomfortable, and unfortunately, I was exposed to someone who tested positive for covid. I called to let the dentist office know and the receptionist was rude, cut me off and said "your appointment is cancelled" and didn't even give me a chance to ask what to do if the pain gets way worse. I understand the covid thing. I've been vaccinated. I'm going to be tested. She could have heard me out and told me what my options were if nerves became exposed but she cut me off and hung up the phone. I'm considering finding a different dentist once I've been cleared with my covid test. I can't help it that I've been exposed. I notified them as soon as I could. But I do expect courteous treatment and advice in an uncomfortable situation that could become worse. I really have liked the dentist and dental hygienist, but I can't deal with rude office members. read more

Jackson location is amazing from the receptionists to the Doctors!! Always willing to help!!

I cannot say enough about the good folks at Destiny Dental in Jackson. I had to have many extractions prior to getting dentures, so I was a bit apprehensive. But the staff was very courteous and professional. Dr. Al-Mazedi has a good chairside manner, showing concern over how I was handling the process and he is extremely thorough and very fast. The only downside in my opinion is that they don't use gas, but you can't have everything. read more

I was seen at the washtenaw location. It was the worst experience. They are all friendly and nice but I was charged for services and we're completely covered by my insurance. I went in with a chipped tooth they said I needed a crown but no root canal . OK fine . I asked would my insurance cover it they said no. So I went back into the office they gave me a temporary crown which fell off and cracked . Which is normal . Something just didn't feel right the tooth hurt and was not looking right . I went back they said well it now need a root canal which a mth ago it didn't which they told me my insurance wouldn't cover. I didn't feel right so I asked why . They said they didn't know . I called my insurance company and learned that my first crown was covered and that they didn't understand why it needed a root canal they never even saw it had a crown from the xray. This office was basically charging me and doing work without sending any info to my insurance now I have to go to a different office and get the whole tooth fixed lucky my insurance company is covering it all . Don't ever go to any of there's offices they are insurance scamers. read more

I went to this place a while ago. The dentist has no chairside manner... when I made appointments for chronic mouth pain, he acted annoyed that I would take up any of his time. When I had cavities, he would barely use the numbing agent on the spot under my tongue before he would jam the needle in there. By the forth appointment (one appointment for each part of the mouth - I'm not sure if this is typical but it was really inconvenient), I learned to take a huge breath when he was gonna jam the needle in. The hygienist (don't remember his name) had to be scheduled separately, which was weird, like they told me that the hygienist was backed up so I got my first filling without having had my teeth cleaned. I have medicaid and after scheduling another appointment because my teeth were constantly aching and my jaw felt messed up, he basically told me there was nothing he could do. Didn't take new x-rays, was reluctant to even look in my mouth. Finally, after I felt that I was getting sub-standard treatment, while also feeling like Dr. Ali looked down on me (possibly because I was on Medicaid), I sought a pay-out-of-pocket second opinion. They told me I likely had TMJ (which explained my painful jaw problems), that one of my fillings was incorrectly done and needed to be removed and redone, and that I had a really deep cavity in the part of my mouth I practically had to beg Dr. Ali to examine. I decided that quick appointments were useless if I was getting crappy dental work. I signed up to go to the dental school at U of M. The three hour appointments are rough, but the care I received there from a dental student and her instructors was so much better. I initially had no complaints about the hygienist, but my new dentist was shocked that I had just had my teeth cleaned 4 months ago because he missed a lot of spots that could not have accumulated in 4 months. As for the deep cavity, they said if I waited much longer I would have had to have gotten a root canal done. The place is very family friendly, sort of. They have toys in the waiting room with DVD monitors throughout the office. Just hope to God that they remember to press play, otherwise you have repetitive, cartoon DVD menus to stare at for however long it takes Dr. Ali to see you. One nice thing about their office is that they are bilingual. But the hygienist (and I feel bad even saying this because he was a really nice guy) seemed inexperienced in working with children. He didn't know how to comfort a screaming child, just saying "it's fine! It's just water!" But Dr. Ali? Not a nice guy, not a great dentist, and has a nice but a relatively inexperienced hygienist. I felt that Dr. Ali maybe looked down on me because I had Medicaid? Or maybe he is just like that with everyone, but yeah definitely not friendly towards me. Maybe the staff has changed since I've been there. I have no evidence to back this up, but I felt like they were doing what they could to bill your insurance as much as they can and didn't care about the service they provided. It felt shady, but I could be wrong about that. If you are on Medicaid and have the time for a 3 hour appt, I strongly suggest you go to U of M. read more

I had an appointment there today, I was on time there was 4 other adults and 1 child sitting in the waiting room. They called one in and then a another women walked in sit for about 5 mins, and was called back, still leaving us waiting. Then the 2 of the others were called back, leaving me with 1 adult and the child, he was called back soon after, then someone else walked in and was called right back, now it's about 15 minutes after my appointment was suppose to start. Then a family walked in the mother didn't even make to the chairs before they called back the child. So at that point I got up and asked why everyone else was being called back when it was 20 after 3, and my appointment was at 3. I was told they had different providers,(insurance) I have Medicaid, I have never felt like a second class citizen before in all my 50+ years, than I did today. I will never go there again. read more

So far I think they are great. Dr. Kim is asum she is very good careing the staff is great. They even called to see how I was doing. I'm going to the one in Jackson Crossing. I will stay with them read more