Phenomenally excellent care by ALL staff in this office! Everyone is so kind, always checking to…read moremake sure you are ok, comfortable, need a break, have questions and answer them and they treat you like you are their closest family member! I finally found a dentist office where the care is so amazing I almost hate to leave!

First time here and couldn't be happier. Great Dr, hygienist and atmosphere! I have severe anxiety…read morewhen it comes to dentist and was very comfortable here. Would definitely recommend.

I do not recommend the Pound brother dentists. The younger one is rude and does not care about how…read morehe talks to patients. Very unprofessional. There is dog in the office at all times. I do not feel this makes for a clean or professional safe environment. The record keeping and communication is nonexistent. Even the staff will admit that they are not good at keeping records or communicating.

I have been with Pound & Pound Family Dentistry approx. 10 yrs since my former dentist retired…read more Dr. Nick Pound has always been very attentive to my needs and health concerns. Dr. Nick and chair side assistants have always sought to ensure my comfort during unpleasant procedures. All hygienists are very thorough, but Courtney is my favorite. Pound & Pound's office staff is always professional and helpful. I would highly recommend this dental practice to anyone in Jackson, MI area.

Dr Timm is very compassionate and thorough.The staff are very reassuring. The entire staff are very…read morefriendly and helpful. The view of the pond in the back with the waterfalls and fish helps you to relax and settle in. It is a very safe space to go for your dental care. The front staff are awesome and kind.

My mother is 90 yrs old, just had a lot of dental work done. She said Dr Timm is so gentle and…read morepain-free. But what I liked the most is All the hygienist s. Very thoughtful and caring especially with her elder needs

he is a great dentist and good guy~~ unfortunately he didn't specialize in the type of tooth…read morerepair i needed i have difficult implants that were put in my dentist tedders who did a sloppy job and took four years to try to arrange my mouth for four implants on the bottom to attach a bridge to. he told me once while he was yelling at me so the patients could hear that he was the doctor and he knew if i had a tooth infection and i didn't,.,,,,i was infected after he did two implants my face swelled up i=i looked like =charlie brown. my doctors always say "listen to the patient they know their body better than the doctor....but because i didn't have a dentistry degree i didn't know if i was infected,,,,he has a toxic work environment stay away from him.... but getting on to dr. minniear, go to him for everything pertaining to the teeth just not implants. love you doc, lori foroozandeh

I don't even know where to begin with my praises for this office. They are outstanding. I found…read morethem originally for an emergency dental appointment for my husband who was having his wisdom teeth come in. They got him in within an hour and then a referral to an oral surgeon that same week. I was sold after that. They care about their patients and their wellbeing more than any dentist I've found so far. This week I have been having my own dental emergency. They have gone above and beyond to help me.

I was in the market for a new family dentist for my 13 year old son and I after a bad experience at…read moreour previous one. Our appointment was at 1:20 so I showed up at 1 to complete our intake paperwork. We were promptly ushered into our appointments afterward. The office staff was lovely and helped us contact our old dental offices for xrays (since insurance wouldn't cover them within 5 years) to help me avoid an unnecessary $70 fee. The dental hygienists were skilled and my son (not a fan of dental visits) was comfortable. He asks a ton of questions ("what is acid") and the hygienist was calm and patient with him. The dentist was prompt after my cleaning and the office staff was again very kind and quick to get me scheduled for my next visit and out the door. Overall, one of the best experiences I've had at a dentist office in a long time.

Made to wait 35 minutes for a 1:30 appointment. The excuse was that they were 'down one assistant…read moreand a dentist.' Clearly, they knew this before 1:30 and if they cared at all about honoring their patients' time, they should have called to say that they were running a half-hour late. If I were 35 minutes late, I would have had to pay $60 and made to reschedule. Second, the new upper plate I was getting that day was so, so far off from fitting, it was almost laughable. It was obvious just from looking at it that it in no way was going to fit my mouth. I have to wait to get a new impression made (in three weeks!) and then it will be another two weeks before the replacement will be ready. It's coming from the same lab that so royally screwed up already, so I'm not holding my breath. Third, in preparing a lower tooth for a bridge, the dentist had to drill away at a healthy tooth. OK, fine, that's how it's done. However, she left a quite visible, very sharp point that is now tearing up the inside of my check. I have to call tomorrow to see how fast they can fit me in to fix that, and then drive 80+ minutes round trip to fix something that should never have happened to begin with. All in all, I so very much wish I had continued to go to the U of M Dental School for my dental needs. Their work is perfection at every step, and MUCH cheaper than a practicing dentist. Had I done so, I would have had everything done and in my mouth before Thanksgiving, but I was trying to get someone closer to where I live. Big mistake!

Both my wife and I have been coming to Dr. Thomson for years. Staff is always very friendly,…read moreprofessional, and very short wait times. They explain procedures thoroughly. I feel very comfortable during the time that I spend stuck in the chair thanks to Kelly and Dr. Thomson's proficiency and friendliness. Would recommend to anyone.

Excellent Dentist he really took time to get to know you and a feel for you as a person before he…read morestarted his exam and them giving you the synopsis of it. I don't know if I can continuie to afford him due to finances but I sure want to try;. His staff are EXCELLENT TOO. ALL AROUND HE HAS THE BEST VIBE EVER; Lori Foroozandeh

Very good bed side manner. I felt incredibly taken care of by the dentist and hygienist along with…read morethe rest of the staff. they communicated well, I feel they are knowledgeable and run their business with integrity. I recommend highly.

Returned from Florida due the need for an emergency root canal procedure. my dentist on vacation so…read morewe called many Jackson dentists to try to get an appointment. We called Dr Palte's office after 5:00 pm and the next morning, Michelle called from the office and got us an appointment for the next morning. Dr Palte and his staff were very kind, understanding, and compassionate. preliminary exam performed and Dr Palte sat down and explained the procedure in complete detail. unfortunately due to the condition of the tooth Dr explained options of repair and removal. I decided based on Dr Palte's opinion that the best alternative was to remove the tooth and plan for either a bridge or an implant. The tooth was removed and prep started for the implant. My experience with this office was outstanding. Dr Palte took the time to totally explain the procedures and my options and I am very confident in my treatment plan. His staff is outstanding and made the procedure as comfortable as possible. His staff also gave me documentation of the procedure and completed all the insurance forms for the visit. I plan on having an implant placed and I will definitely return to Dr Palte's office for the procedure. Great job Dr Palte and your staff.

I was referred to Palte Endodontics for a root canal on a tooth that had a previous root canal and…read morecrown. There was a bad infection brewing and I was in a lot of pain. They were able to get me an appointment within a couple of days of the referral. My first interaction was with Michelle who I immediately loved. She was very kind, welcoming and explained in detail what to expect from my visit. I was evaluated by Dr. Kimball, and when I say she is a real gem, that is an understatement. Her passion for dentistry exudes from her like a ray of sunshine. She was very sympathetic to my situation, and immediately after the evaluation began the first phase of the root canal. Her assistant Crystal, and her work together like pancakes and syrup. There interaction with each other is both professional and comedic, and definitely takes the edge off from undergoing a dental procedure. I could go on and on with my review, but in a nutshell, I would highly recommend this Endodontist if you want to experience an anxiety free procedure. I would give them 10 stars if I could.