This practice is extremely beautiful! From the aesthetic it provides to the team that they have,…read morethis dental practice truly lives up to its name, creating an exquisite "dental experience" with every approach. I have never felt more safe or trusting with practitioners. I highly recommend this office for anyone looking for the utmost care and consideration!

I had my first consult June 17, 2026. I was told my tooth was infected and needed an extraction but…read morethat the surgeon wasn't available until July 1, 2926. They took me back to a consult room where I was told the amount of money that I needed to pay immediately for the surgery to happen under full anesthesia $ 338.00 was the portion my insurance didn't cover. I paid it, signed the consent for treatment form, given instructions for the day of surgery and scheduled for surgery at 1210 on July 1, 2026. I arrived early for my appointment on July 1 with my husband to drive me home. The receptionist kept looking in the computer and then excused herself. I told my husband I think they screwed up. She reappears and tells me, yes you do have an appointment somehow we missed you. My stress level at this point is through the roof. She excuses herself once again and I see her rush by with a full schedule of patients on the roster. She comes back out and tells us that they are going to try to work me in. I want to leave at this point, but I know my husband has to take another day off work to drive me. I'm not sure how they are going to safely work in a patient who is a full anesthesia patient. We are then called into a consult room where I am asked if I've had anything to eat or drink. I have not. I watch as they call back the 1230 extraction. We heard him check in. I also tell her that I've finished up the antibiotics they prescribed. She then tells me that I have to sign consent for treatment. I told her I already did all that. She looks further and tells us, oh yes you did we haven't signed it I will do that now. At this point I'm terrified. We are told to go back to the waiting room. My husband after a few minutes tells me he doesn't trust this place that it is a complete shitshow so far and he doesn't care if he has to take another day off work my safety comes first. I stood up immediately and walked to the desk telling her I'm finding a new dentist that I do not trust them to safely work me in. I am told it will be 7 to 14 days for a refund. Their MASSIVE mistake and incompetence and I still do not have a refund. I have never had to pay up front before, I usually have to pay on the day of surgery. That should have been a huge red flag for me. The only thing they did right was process my payment. I question how they were going to safely fit a full anesthesia patient into a full schedule. They are putting every single patients safety on that schedule in jeopardy. I'm a medical professional and mistakes happen when you are trying to beat the clock. I also question a place that puts a receptionist under the bus of incompetence and unprofessionalism that the management was driving. She had no clue what was going on. I didn't see a manager or a scheduling manager it was this poor young lady who was trying her best. I have filed a complaint with my insurance company and have filed a complaint with the state. I guess since my refund is not in sight over a week later I will be filing a complaint with the Attorney General now. This place is not a competent safe place to go. Please think carefully before scheduling an appointment. As a medical professional I honestly have never left a bad review before. I understand that things happen, but the way that this whole situation has been handled is just terrible. I've never seen such incompetence and unprofessionalism. As a former department manager everything that happened has reeked of incompetence of the worst kind. There is no excuse ever to risk the safety of your patients.

Took forever with pulling two of my mom's teeth. I know it takes awhile to do so, but, staff didn't…read morecome update me on how she was doing at all and a staff member knew I was waiting for her out in the vehicle - my mom acknowledged me before going in. With how long it was taking, I thought they put her under and never said anything - wouldn't surprise me. Take home paperwork for the procedure and the website has different instructions for how long to leave the gauze in mouth than what my mom was verbally told. Paperwork and website says 30-45 minutes, she was told 20 From what I've heard from my mom... the staff is sweet, but, these two incidents make me never want my mom, family or I to go here again.

After going to UofM Dental School for many years (involved in studies) Dr. B was recommended by a…read morefriend. I was very pleased with the care I received. I had a crown placed and the process is so much easier. It's all done same day as they make the crown there. No going back in two weeks. Due to Covid it had been two years since I'd been in. They got me scheduled for a cleaning right away as I also had a problem with a tooth I didn't want to wait on. I have huge dentist anxiety and when I say they catered to that, I'm not exaggerating. It doesn't cure my anxiety but I trust them to hear me. Also, I don't have dental insurance so they told me about their in house plan which will be a huge help for me. I really appreciate Dr. B, Hope, and all the staff I've dealt with!!

Phenomenally excellent care by ALL staff in this office! Everyone is so kind, always checking to…read moremake sure you are ok, comfortable, need a break, have questions and answer them and they treat you like you are their closest family member! I finally found a dentist office where the care is so amazing I almost hate to leave!

First time here and couldn't be happier. Great Dr, hygienist and atmosphere! I have severe anxiety…read morewhen it comes to dentist and was very comfortable here. Would definitely recommend.

Fr. Price has been my dentist for over 35 years. His care and skills are exceptional.read more

I was in the market for a new family dentist for my 13 year old son and I after a bad experience at…read moreour previous one. Our appointment was at 1:20 so I showed up at 1 to complete our intake paperwork. We were promptly ushered into our appointments afterward. The office staff was lovely and helped us contact our old dental offices for xrays (since insurance wouldn't cover them within 5 years) to help me avoid an unnecessary $70 fee. The dental hygienists were skilled and my son (not a fan of dental visits) was comfortable. He asks a ton of questions ("what is acid") and the hygienist was calm and patient with him. The dentist was prompt after my cleaning and the office staff was again very kind and quick to get me scheduled for my next visit and out the door. Overall, one of the best experiences I've had at a dentist office in a long time.

Made to wait 35 minutes for a 1:30 appointment. The excuse was that they were 'down one assistant…read moreand a dentist.' Clearly, they knew this before 1:30 and if they cared at all about honoring their patients' time, they should have called to say that they were running a half-hour late. If I were 35 minutes late, I would have had to pay $60 and made to reschedule. Second, the new upper plate I was getting that day was so, so far off from fitting, it was almost laughable. It was obvious just from looking at it that it in no way was going to fit my mouth. I have to wait to get a new impression made (in three weeks!) and then it will be another two weeks before the replacement will be ready. It's coming from the same lab that so royally screwed up already, so I'm not holding my breath. Third, in preparing a lower tooth for a bridge, the dentist had to drill away at a healthy tooth. OK, fine, that's how it's done. However, she left a quite visible, very sharp point that is now tearing up the inside of my check. I have to call tomorrow to see how fast they can fit me in to fix that, and then drive 80+ minutes round trip to fix something that should never have happened to begin with. All in all, I so very much wish I had continued to go to the U of M Dental School for my dental needs. Their work is perfection at every step, and MUCH cheaper than a practicing dentist. Had I done so, I would have had everything done and in my mouth before Thanksgiving, but I was trying to get someone closer to where I live. Big mistake!

Dr Timm is very compassionate and thorough.The staff are very reassuring. The entire staff are very…read morefriendly and helpful. The view of the pond in the back with the waterfalls and fish helps you to relax and settle in. It is a very safe space to go for your dental care. The front staff are awesome and kind.

My mother is 90 yrs old, just had a lot of dental work done. She said Dr Timm is so gentle and…read morepain-free. But what I liked the most is All the hygienist s. Very thoughtful and caring especially with her elder needs

Normally not a huge fan of dentists but Dr. Clark and the staff there are very friendly and…read morewelcoming making it a less stressful visit. The also do a good job of getting you in quickly when you call to schedule an appointment, whether its a more urgent matter or just a routine cleaning.

There are no words to describe how WONDERFUL my experience was with Dr. Chapel and his staff!…read moreGreeted with respect, dignity and a deep desire to provide the best possible care for his patients and their many, diverse needs. Fitting dentures to an individual is quite a daunting challenge to say the least. Patience, persistence and perseverance is what it takes with each individual and Dr.Chapel and his staff came through with flying colors! Alway's warm and welcoming and not satisfied until their patient is happy with whatever work may have been needed! My gratitude for Dr. Chapel and his staff goes beyond the stars! There is no other dentist I would go to or recommend! When you find the best, you keep it!