Overall a good experience. My wisdom tooth extraction went well, I was in and out quick! Front…read moreoffice could be better, but the care was excellent!

Best oral surgeon in Jackson, MI. Does excellent work, compassionate, knowledgeable. I have been a…read morepatient for over 20 years and won't go to anyone else for my oral surgery needs.

Normally not a huge fan of dentists but Dr. Clark and the staff there are very friendly and…read morewelcoming making it a less stressful visit. The also do a good job of getting you in quickly when you call to schedule an appointment, whether its a more urgent matter or just a routine cleaning.

From the owner: Clark Raymond B DDS Provides Dentist, Cosmetic Dentistry, Crowns & Bridgework, Dental Implant…read moreRestorations, Oral Cancer Screenings, Porcelain Veneers, Teeth Whitening, Root Canal Treatment, Tooth Extractions, Dental Care Services to the Jackson, MI Area.

They were all very professional at this office,I was very impressed with my experience with all…read moreinvolved. Thanks to Cynthia and her staff.Thurlo Rodgers

My son had his wisdom teeth removed by Dr. Rider the third week of December 2018. I can't say…read moreenough about the care and concern that she and the office staff provided. I have had two other children go to other oral surgeons in Jackson and they did not compare with Dr. Ryder's care and philosophy toward this procedure. This was appreciated by my son and myself as a parent. I would highly recommend Dr. Rider!

Stay away, unnecessary procedures. They told me that I needed a extensive cleaning that cost me…read morealmost $3,000.so I got a second opinion from a different doctor he told me it was not needed.

I called and scheduled a new patient cleaning after confirming they do take my insurance. I was not…read moretold that they don't do the cleaning the first appointment. My previous experience (Indiana dentist) led me to believe I was getting my teeth cleaned, as when they asked what the appointment was for I said to get my teeth cleaned and checked. I filled out paperwork before arriving, and also provided my insurance card upon check in. I got my X-rays, and then waited for the doc for about 20 minutes, after he looked me over I sat, 2 hours I wait for them to do a check for gingivitis that took 4 minutes and then send me up to the office manager, who THEN tells me they can't verify my insurance or tell me what the cost of the visit is. Two and a half hours after I checked in. Then wanted me to schedule with them not knowing if they take my insurance or cost of services. That is illegal since the no surprises act was passed. If my insurance couldn't be verified, I should have been presented with cost PRIOR to services being administered. I'm canceling my families appointments for next week. Now I will have to pay out of pocket at the next dentist bc they used my one a year that was covered. As someone who works in Medical Insurance billing I'm embarrassed at how the billing staff handled everything start to finish.

Having problems with vertigo makes having dental work difficult. Needless to say, I was pretty…read morehappy, several years ago, when Dr. Sheets took me on as a new patient. One of his staff has vertigo, and she would, graciously, assist Dr. Sheets with my care during my visits, which was comforting. Life changing events over the past couple of years, resulted in my not seeing Dr. Sheets for care during that time. A couple of months ago, I called to make an appointment with Dr. Sheets, and I was told that Dr. Sheets will no longer see me, because I would be considered a new patient again. He is one of the only dentists I know of who cares for patients who have vertigo, and this is very disappointing. Hopefully, he will reconsider.

Worst experience ever. My family was told we would be scheduled all together or at most an hour…read morebetween appointments. They instead did them one at a time. We spent 8 hours at the dentists office. I put up with it because they were supposedly covered 100% by insurance. After the appointment I was told I could go but later received a bill for over $200. When I called about it the joke of an "office manager" continued to tell me how the cleaning was so much more intense then any other cleaning. Really? Then why was it exactly like every other cleaning I have ever received? She also said that we had talked about the price and she was sure they had told me it would be more. I'm so glad they wanted me to come back in two weeks and I said no. I will NEVER go back to such a terrible place. Don't lie to your customers and try to get more money then you deserve. I would tell anyone to go somewhere before picking this place. They deserve zero stars.

Service has gone downhill since the move to Spring Arbor Road. I was double booked with another…read morepatient due to not having put down a deposit for my appointment. Waited 37 minutes for the teeth cleaning to begin, and I watched my hygienist move from the other room to mine. No toothbrush, floss or toothpaste sample given at the end. It's like they are incentivized to get people to book every four months instead of six and to get the fluoride treatment. I will not return.

From the owner: Our dentists in Jackson, MI, will uphold the highest standards for our patients. We will not…read morecompromise on your safety or care. We will not compromise on doing the right thing. We respect our patients and their journeys. They aren’t just numbers to us. And because we respect and value them, we will not do things that we don’t believe in, just for the sake of the dollar. Our mission is to provide you with a dental experience of the highest value, while improving the health status of our community. We are here for you. We are “more than dentistry.”

Very professional and very nice people, cassie did a wonderful job. I love coming here for all my…read moredental needs.

I went in for my regular cleaning and after starting the periodontal charting, Dr. Garcia came in…read moreand decided I needed a deep cleaning treatment. I recently had this procedure done at my prior dentist and was not impressed and did not want it done again. She also told me I needed a laser treatment as well that is also not covered by my insurance. Before the hygienist started my cleaning, she tried selling me a water pic which I told her I wasn't interested. Then she told me that she would wait to do my cleaning so I could come back for the deep cleaning! I insisted that I was there for my cleaning and I want it done. She reluctantly did a quick cleaning. Then when I tried to schedule my six month cleaning, they REFUSED! She told me that is not how they do things and that once my insurance gave them an estimate, I would have to schedule the "recommended" procedure first. The dentist and hygienist both spend more time selling me products and services then they do working on my teeth. They have a nice new office with state of the art equipment. I'm sure this how they are paying for it!