3 stars for the business. 5 stars for Sierra and Robin! Overall, I was very happy with how my…read morewedding turned out. There were some hiccups along the way, but overall, a pretty smooth event. Initially, I was not planning to have a day-of planner because my wedding was at Round Hill Pines, and staff does about 90% of set up. The only thing I really needed help with was decorations. I had enough family and friends willing to help; however, I was going to be 7 months pregnant during the wedding, and I didn't want the added stress of assigning duties to my family and friends and making sure they knew what time to be where, and what to do.
Anyway, I hired Plan Your Day, and I was paired up with Sierra. Sierra is awesome. Super approachable, friendly, easy to communicate with, and great to work with. Unfortunately, I had to postpone my wedding due to the Caldor Fire. Sierra said they would roll over my payment to a future date, which was great.
Then I am informed in early December 2021 that I'd need to provide a date for my rescheduled wedding by December 31, 2021, or I'd be charged $1,000, or my agreement would be terminated. This was not how the contract is worded. I was rescheduling my wedding, and the Event Rescheduling provision says, "If Client(s) reschedules the Event Date, written notice must be given to the Planner of Client(s)' intention to reschedule the Event Date and if known, identify the new date for the Event ("Rescheduled Event Date")."
The contract says, "if known" and I didn't know what the new dates would be when we rescheduled because there was a huge fire in the area. Sharae informed me that she gave me a courtesy of 4 months to provide a new date for my wedding, but the Rescheduling provision does not say when I needed to provide the "rescheduled event date." The contract says, "If Planner is unavailable to perform the Services for the Rescheduled Event Date, then it will be deemed a Termination by Client(s) as outlined below."
Either way, Sharae gave me 2 options:
A.) Since you have asked for an extension through January or February to provide dates for a rescheduled 2023 wedding. Without a signed written agreement or modified agreement containing 1-2 dates that the wedding will be postponed to, on January 1, 2022, your contract will be considered terminated. But, a new contract will be introduced, signed, and an additional $1000 retainer fee will be applied towards your new event date. This new contract will be signed and due by January 1st to allow for the extended time frame to provide 1-2 rescheduled dates.
B.) Without a signed written agreement or modified agreement containing 1-2 dates that the wedding will be postponed to, on January 1, 2022, your contract will be considered terminated and no additional services will be provided.
OOOK....with my newly acquired mommy brain, basically, if I didn't have a signed agreement by New Years, I'd either lose my $2,200 that I had already paid or need to pay an additional $1,000. No thank you! I rescheduled my wedding before Sharae's New Years deadline.
Fast-forward to 2023 and I'm working with Sierra again, which I was happy about. She was great to work with again, but she seemed to have a lot on her plate. I wasn't too concerned because I had been in close contact with all my vendors already, so I was mainly relying on Sierra for decorations and the ceremony. Unfortunately, Sierra informed me that she would not be there for my wedding, but she did provide me with an amazing replacement - Robin. I was a bit nervous because I never met Robin until the wedding rehearsal, and I didn't know what her background was in event coordination. Robin is superwoman! She handled the flow of the ceremony and kept the wedding events on schedule. A few of the place settings got mixed up, but it wasn't a huge deal. I was also supposed to have 2 people staff my wedding from Plan Your Day, but Sierra said the other person was not available and they could not find a replacement. The issue with that is I paid for 2 vendor meals for Plan Your Day, at $90 per head, and it was too late to deduct a meal.
Would I recommend Plan Your Day to others? Unfortunately, I can't say I'd highly recommend Plan Your Day to others, as a business, but I would mention them as a worthwhile company to consider.
Did Robin do a fantastic job? Absolutely! I'm not sure if she is a regular employee of Plan Your Day, but I'm glad she was there for my big day!