I wanted a velvet sofa for my first Adult Sofa and was having trouble finding anything that would…read morefit in my tiny new apartment. I decided to go the reupholstering route and found Beatrice on Yelp. This sofa was originally pink brocade, stained, and reeked of cigarettes. Beatrice patiently guided me through fabric selection. She suggested I go to Mood Fabrics and told me I needed 16 yards of fabric. Honestly, the hardest part of this entire process was finding the fabric. Once I found something that would work, Mood delivered it directly to Beatrice. The sofa was also directly delivered to her workshop in Industry City. A week later, she'd reupholstered it and delivered it to my apartment, wedging it up my narrow stairs while rocking high heeled boots. Beatrice took an AptDeco score ($150!) from 60s to timeless quickly and inventively. It is now a stunning red velvet. The seat cushion is that perfect balance between firm and comfortable. And she creatively hooked the seat cushion to the sofa frame so it doesn't slide off. The sofa is beautiful-- truly the sofa of my dreams. And Beatrice made it happen.

TL;DR Disorganized, unpleasant, snarky. Beatrice's communications were erratic and rude, and each…read morecorrespondence with her left me confused and uneasy about the job I've requested. Any modicum of reading comprehension on her end would have avoided a lot of unnecessary back-and-forth and saved me 7 weeks of my time. -- I recently bought a pouf skin and wanted an insert to stuff it. I submitted a price quote request through her Contact form on her website, providing approximate dimensions of the pouf and two pictures. She responded asking what filling I wanted and suggested cotton. I agreed to the cotton, noting that I just wanted "something that allows you to sink into the pouf a bit while also having some bounce to it." She stated that she is "an expert at cresting inserts to serve" [sic] and asked for the dimensions of the pouf. I re-sent her the approximate dimensions. She then asked again what I wanted it stuffed with (even though I had already agreed to cotton) so I asked what the price differences were for different fillings. She replied with a bizarre email: "I cannot figure out how to satisfy your request. You are asking for something that isnt possible." She reiterated that solid cotton filling would be the best and that other "people will do exactly as you ask, and when you see it doesnt look great, theyll tell you too bad" [sic]. I replied asking why my request was impossible (I already agreed to cotton) and that I was honestly just happy to defer to her expertise. She said that it would be possible with cotton, to which I agreed FOR THE THIRD TIME, and I sent it off to her. TWO WEEKS later, she finally emailed me back to DOUBLE THE PRICE, claiming "I have used an entire bale of cotton and I need to use and additional half bale." [sic] (Keep in mind that a bale of cotton is defined to weigh 500 pounds, but the pouf is only slightly larger than a sofa cushion.) Regardless, I asked her for an estimate of the amount of cotton needed, to which she tersely replied, "Cotton is cotton. Do you want a refund?" I agreed to a refund because I didn't want to pay $350 to fill a pouf with cotton. I sent SIX EMAIL REMINDERS over three weeks, most without any response from her, to even get her to return my pouf and issue a refund.

I bought a 1985 Keith Haring Pop Shop bag at Doyle Auction House and two very good friends…read morerecommended Masum at Carnegie Hill Gallery and Custom Framing. He was fantastic to work with! I love it!

Masum and his team made all our framing dreams come true! We recently got married and wanted to…read morefind a place we could trust with good customer service and reasonable pricing to frame our ketubah. Masum was a pleasure from the moment we walked in, and took his time showing us sample options and giving us recommendations to find the perfect frame that only elevated the beauty of our ketubah. Service was timely and professional, and the product turned out better than we could have imagined. We definitely will be back. Thank you!!

They were fast to respond. Quality was excellent. They deserve a 5 . Thank you again. I would…read morehighly recommend them.

Quick, dependable service and most important to me was the exquisite attention to detail.read more

This frame shop has a little section when you first walk in as it is an art gallery. Not sure how…read moreoften the gallery changes artists or pictures if it ever does but the pictures they have on display are of match boxes/books. Since that is a big hit these days. Collecting matches from restaurant's and wherever else. The guy whose art this was, seemed very nice. We were talking a little bit and I will look at his website to see all of the match book print options he has. Highly recommend stopping in to see this little gallery.

Beautiful, meticulous work and a great selection of frames! Also, they were so kind in not…read morechanging me for a service - I had brought in a painting to have a wire attached to the back. Thank you!

I could not be happier that I framed my art at Paris Frameworks. The quality of the frames are…read moresuperb, and the customer service is excellent.

Chrystal has a great eye for what will showcase the artwork! Thanks!…read moreExcellent choices at different price points.

No wonder Wade Maxx has been on the Upper West Side for 25 years and still standing!…read more A dear friend gave me a good-sized and bright colored painting auctioned from Christie's. The spot where it sits most appropriately in my place is near almost floor to ceiling windows where it may be susceptible to sun damage. I read from various research sources that one solution could be to spray UV protection on the painting itself. When I asked various frame shops on the Upper West Side quotes for doing the spraying work - all they asked were the dimensions of the painting and said they'll charge by surface size covered. When I walked into Wade Maxx, I was at first shocked that they "didn't want my business"!!! The obvious art lover and expert of a consultant immediately advised me against using drastic measures such as spraying UV protection - which could damage the integrity of the painting and the canvas it sits on, he warned - and shared other methods of maintaining the quality of the painting instead, which would cost me nothing (but Wade Maxx's own cash receipts for this potential transaction). Needless to say, anytime since then that I've needed custom framing or been looking for art to buy or just general advice on artwork collection and maintenance, I've gone back to Wade Maxx! And, I'm happy to tell all my friends - you can't beat the integrity, knowledge and goodwill of these guys.

Best framers in town. The quality of work is unmatched. The staff are super helpful and…read moreknowledgeable in all types of framing. Highly recommend!

Fantastic, timely repair of a mid-century chair with hide and metal components. Clear and…read moreconsiderate communication, beautiful workmanship, great service, quick turnaround; highly recommended. (From the other yelp reviews from years ago, it looks like at some point they had issues with customer service, but they seem to be resolved. We couldn't have asked for a better experience.)

I work for a moving company and contacted them for help with a chair repair, Peter responded…read morequickly, and was very helpful.

I recently went to Area ID to get an animal hide rug matted. After having a zebra skin rug without…read morean attached mat, the hide was starting to fray and tear. After contacting numerous places in NYC (to no avail), I went in and asked Inga if she knew someone who could mat it properly. (They sell numerous zebra skins, among other fantastic pieces.) I'd stopped in Area iD many times just to browse and finally realized that it might be a good idea to inquire there. ...Not only could Inga refer me to someone, but (luckily!) she could even have her person do it for me. Flash forward to about two weeks later, when I picked up the new (BEAUTIFULLY matted) rug and I could not be happier!! Inga is a consummate professional and her craftsman went above and beyond to do an exceptional, beautiful job. I definitely recommend stopping in, to appreciate the fine housewares and exotic pieces. Additionally, if you have a random item that needs repair or maintenance, you should definitely ask Inga! Great store and FANTASTIC craftsmanship and work. ...Good luck & thanks, Inga! :)

This eclectic modern shop is chock full of great finds - I wouldn't say that things here are…read moreterribly affordable for most, but the quality of the furnishings and decorative items in this store is very high. In a world where modern = bland, there are many unique items here that fit the shopper who is looking for something a little more interesting than what west elm/cb2/ikea has to offer. Shopkeeper Inge(sp?) is a very knowledgeable and charming guide.