Office experience and personal were excellent and showed lots of empathy and treated me wellread more

Got here at 9:30 for my 10 am appt. Was taken back at around 10:50 (10 am appt) where I overheard…read moreone person who had already gotten a mammogram and was waiting on ultrasound and said she had to leave because she couldn't be any later to work. After my mammogram I waited for the ultrasound where another person had to leave between these two services because she was also so late for work. 2 people missing diagnostic exams because the examiners were so far behind. And that's just in the 2.5 hours I was there! I understand imaging places are understaffed but to already be running a full hour late at 10 am is terrible planning. Two women leaving between two imaging sessions because they couldn't be any later to work is terrible health care administration. I have to come back in 6 months and I'm going to try and find a location that isn't run this poorly. Wish me luck!

After MANY attempts, in person and on the phone, I cannot get TGH Imaging to send the Oct. 13,…read more2025, CT scan imaging (not the report; the actual imaging pictures) of my husband to Moffitt. I have tried and Moffitt has tried multiple times. If TGH Imagining does not send them SOON, he will have to have another CT scan done at Moffitt.

Not coming back here again for mammogram. Walked into an old outdated and unclean waiting room so…read morecrammed with patients there were no seats left. I had a Liver Transplant last year so I took my masked face and sat outside entrance to wait in 49 degrees. All my information is in the TGH portal system but I had to fill out unnecessary forms. I took paperwork and filled it out outside, turned back in quickly and went back outside. Guy at front desk half asleep with earbuds in just checking people in and handing out paperwork. Had to go inside several times to check to see if my name was called because it was 20 min after my appt and I was still standing outside. Back in the imaging area the atmosphere felt cleaner. The Tech was super nice and quick and we a fun conversation during my exam. She gets a ***** rating, but the facility does not.

Susan is AMAZING! She is so thorough and gave us incredible pictures of our twin girls as well as…read moretons of very detailed information about our girls' growth and fluid levels. We have had a lot of traumatic ultrasound experiences and she made the whole process easy, engaging, and stress-free. She is incredibly knowledgeable, warm, friendly, and informative as well as prompt in the scheduling process. Could not be more grateful for our experience and will continue to recommend her!

Susan was more than we could have imagined. She was so thorough and full of so much detailed…read moreinformation. We learned so much more during our time with Susan then going to our ultrasounds at the doctors office. One of the first pioneers in the 3D/4D ultrasounds gives her so much knowledge and insight. You will love your time with Susan and all pictures she captures!

I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

Moffitt is apparently so busy I was sent nearby to get a post-op cat scan. The place was easy to…read morefind, parking was simple and the wait was minimal. Most importantly, the staff were positive and friendly which always helps. I appreciated their professionalism and smiles. Even better, the results were good thanks to my surgeon and modern medical technology. Celebrate each and every day!

I needed two Areas to have a CT, unfortunately I needed to schedule different days due to booking…read moreslots. When I arrived I was greeted by Tonya who was very professional. Then called back by Kourtney, technician, who saw the other CT ordered for next week. She cheerfully worked her magic and was able to complete both procedures today. She is so professional but kind and caring too. Mark is the manager and runs a very professional and clean facility. These staff members appeared very dedicated to exceeding customer expectations. I thank them very much ! I was in and out in less than an hour.

No one EVER answers the phone. I was on hold over an hour and ended up driving up there just to…read moreanswer a question. Very frustrating to say the least!!

Great experience with Mammogram and DEXA scans. Both technologists were friendly and answered all…read moreof my questions. They were both very quick exams with a short wait. I will always choose this Medical Imaging center as long as they have an appointment available in a timely manner.

Very efficient. Made me comfortable throughout. Availability was great, got an MRI at 9:00 PM on a…read moreFriday. Qu sloth of care outstanding.

Superstar Energy at Gulf Coast MRI…read more I was in severe neck and shoulder pain and needed an MRI ASAP. My doctor originally sent the order to BayCare, but the soonest appointment they had was a month away... at 5:45 a.m. on a Sunday. Absolutely not. So I started calling around and Gulf Coast MRI got me in the very next day. Immediate win. From the moment I walked in, the ladies in the office were AMAZING. This was my first MRI ever -- and I ended up needing two -- and they walked me through everything step by step. They were so kind, so patient, and totally held my hand through the whole process. They didn't take my insurance insurance (but they do take some), but it was $300 per body part, and honestly, between my HSA and what I would've paid toward my deductible anyway, it probably cost me the same (or less). For next-day service? Worth. Every. Penny. The machine is loud (no surprise there), but they let me jam to 80s music the whole time, which made it way less intimidating and honestly kind of a vibe. I walked out with two CDs in hand and they let me know my doctor would have the radiology report within a few business days. Efficient, friendly, professional, and just overall great humans. If you need an MRI and don't want to wait weeks while living in pain, this is your place. Total rock stars!

The BEST. Highly recommend. My doctor recommended I call Baycare to schedule a brain MRI. 12…read morefacilities and Baycare couldn't get me in for 7 weeks and that was at a facility three towns over. I called Gulf Coast Tarpon Springs who was also on my insurance and they got me in the next day. Great staff.

The first MRI appointment I had needed to be rescheduled because I had "cats eye" nail polish on…read moreand it didn't occur to me until I arrived that the polish had magnetic particles. Even though they told me that I should be OK and if I felt any burning or discomfort that I would have a remote in my hand to stop the MRI. But I didn't want to risk it. Being trapped in a huge magnet with magnetic particles on my nails. No thanks. They were kind enough to let me reschedule my appointment. Everything went smoothly at that appt. The technician had me in and out of there in about 20 minutes. The MRI was for my wrist. Overall it went well.

I brought lunch to my husband who works across the street and parked my car in their parking lot…read morefor 15 min while still sitting in my car waiting for him to come grab his lunch, one of their employees showed up at my window angrily recording me and accusing me of tresspassing even though there are no signs saying I can't park there and no one came and told me I couldn't park there. I left and parked in another parking spot in the next lot over. Whomever this employee is needs to work on his communication skills he didn't have to angrily record me without my consent he could have nicely asked me to move my car. Mind you no one else was in the parking lot and the building was closed and I was doing no harm just waiting for my husband to come get his lunch.

I have never been to a MRI place that promises to provide their customers a copy of their record at…read moretime of service and does not comply. For any New Patients going to Park Place ask for a copy of your CD/records before leaving the office. Apparently if they send records to the doctor who ordered the images that is considered your copy and it's your responsibility to get it from your doctor. I have never heard of this before. They will try to charge you $25 for any additional copies. Office Experience was aggressive and rude when I asked for my own copy. They were not happy when I asked for documentatuon in writing of their $25 policy that I filled out for patient services for the images. They said they didn't need to have it writing because it's their policy. They said it would take "awhile" for them to duplicate my records. Even behind their glass partition they were giggling , talking about the super bowl and had me wait for over a half hour before receiving my own records.

I had an abdominal MRI at ParkPlace MRI in October, which showed a 2 cm mass. My doctor had me…read morerepeat the scan in January to check for growth. Standard procedure requires patients to have their arms above their head for abdominal MRIs, but the tech did not instruct me to do this for the second scan. The results from the second MRI reported no mass, discounting the initial findings as "likely an air pocket." My surgeon was nearly misled and considered canceling my procedure, believing I was improving. Fortunately, he proceeded, and the surgery revealed a cancerous mass. When I called ParkPlace MRI about this discrepancy, I was told that the results are sent to an external radiologist and that the clinic does not stand by their readings. They stated that my doctor would have to contact the radiologist directly and that it was not their problem. This experience was extremely concerning. Incorrect procedures and a lack of accountability nearly put my health at serious risk. I DO NOT recommend this facility.

I have visited this facility many time. Everyone has been efficient and friendly…read more I have never had a bad experience.

Had an an appointment at 9:45 am for mammogram. Walked into lobby and NOT ONE person acknowledged…read moreme! I went up to one of four ladies working behind a computer and said "hi". She barely spoke and told me to have a seat. I asked if she needed my name and she oh, your last name. The only reason I'm giving two stars is the sweet lady, Sherry, who took me back.