My MD was quite clear he needed an imaging provider to give me both the imaging disc and the report…read more(read) prior to my leaving, to ensure I have both for my follow up with my doc. This business appears to still be following the old practice of denying the report to the patient until after they get around to sending it to the Doc. Imaging outfits need to accommodate what the Doc wants, not the other way around. The patient has no control. So, no business to UDI.

I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

SimonMed scheduled my CT quickly, but the front-desk experience was poor. My doctor also ordered an…read moreX-ray, which the front desk gentleman never scheduled -- he was too busy telling patients to sign in and narrating how busy his day was to actually look at the orders I handed him. I waited 30 minutes before catching the mistake myself. The front desk woman was professional and fixed it immediately. The gentleman never apologized or owned the error -- and it likely would have been denied if he hadn't stapled the confirmation to my orders. He also entered the wrong phone number on file. As a physician, I know how much attention to detail matters. This registration didn't reflect that. The technician were very professional and attentive and I appreciated that.

I came to the location for an MRI. Got checked in the tech Mark me as a no-show after 45 minutes of…read morewaiting. After my appointment. I went to the front desk asking how behind they were and they told me I was Mark. There's a no-show when I've been sitting in the building, reading a book, waiting on them to call me. 0/10 would not recommend

AdventHealth is a wonderful place to have your needs satisfied. All personnel are polite, helpful,…read morecompassionate, and patient. I thank the MRI team for their service. They are exceptional. Thank you.

I recently went there (Northside on University Place) and was very disappointed. For starters, they…read moretold me to get there at 7:30 for an 8 AM appointment. I did but the staff was nowhere to be found. They were locked up tight. I waited outside for a few minutes before going back to the car. They finally opened up maybe 10-15 minutes later but then Valerie quickly disappeared for another few minutes. Despite being their first, I got checked in 2nd. Valerie (Northside) and the first patient sat there for at least 15 minutes talking about hair, skin, race, parents and so on. By the time, I got to see her for paperwork, it was already 8 AM. Bottom line, don't tell people to show up 30 minutes early if your employees are not there. Cut the gossip and check people in. We have better things to do than to sit and wait while you all gossip.

Went in fir my first mammogram. It was crazy fast. I thought i would be stuck there for hours but…read moreno. There was a funny hiccup when i was called in. Sense I haven't changed my gender status on my papers the madam was calling for Mr Delgado n when i walked up to her she repeated "i said MR DELGADO miss" lol im Transgender n i look like i have never been a dude. She gave the full 24 degrees to verify i am the same person n walked me to my room to proses me. She was very patient n kind. The mammogram machine was like a giant panini press. The first one went in nice but on the second one i had tears going down my face. It is very uncomfortable experience. I have known it would be because of my lady friends n family that have to do these test every couple years. Im just crabby cuz the Robot didn't take me out to dinner first! I had a sonogram done to. The doctor was very pleasant about it. She cleaned n sanitize up the medical sofa. Then covered it with fresh paper. I could see she was being respectful with my body. I'm a tad uncomfortable with strangers but doctors I understand more. The whole experience was pleasant n went well. Im just bumb out that i need more test done sense they couldn't give me answers for my debilitating situation. As a transgender lady i felt comfortable in their hands. I have family that comes to this place n they also say the same. No drama just wam bam n we out.

I've been a patient for over three days , and they provide the worst care as they took forever to…read morecome in your room when you press a button. When I say I'm in a lot of pain , it's like as If they're doing their own thing and dont want to be around the patients when this a place of urgent treatment and care. This goes for the tech that sits on the computers and the registered nurses. I don't get why the CNAs have to basically do all the work for everybody else. I feel like the CNAs do so much more than anybody and they deserve more praise while the others need to be reviewed by their lead. This is the first hospital this has ever happened to me. The Nurses should be more considerate and acknowledgeable that they have patients because I have heard other patients rooms beeping and it takes forever for someone to get to them. Can someone please tell me why this happens?

Snap off my tendon, came and they were rude to my girlfriend who is one of the sweetest people I…read moreknow, and they complained having to come and help me out of my car since I lost connection to move my right leg. They got me in immediately for x ray but after then it was all downhill. They put me in the hall close to 11pm and left me alone without saying anything for a while. Two nurses would come by and they got someone to give me a brace. The person who is supposed to brace my knee put it on my calf and it wasn't even tightened and left. I asked the nurses after two hours since it was 1:30am and they said no because they don't know if I need the crutches. It was then almost 4am when I saw my doctor eating walking by and told me what they can do is "give me crutches and go home and send me the x ray" (the very thing I asked). Don't trust the nurses they lie and will waste your hours to save their seconds. They also care less about pain and will just try to get to job done without caution.

I would not even give one star as these people are thieves. I used their services at an Urgent Care…read morein Venice Florida at an in network facility. Never was I made aware that the room with the xray machine in it was not part of the hospital system. So fast forward a month later I get a bill for the entire amount stating that they were OUT OF NETWORK and since my insurance was an HMO, I had no coverage. So I contacted them (RAF of Florida) and asked them for the same discount I was given last year when I had NO INSURANCE (50%). They said no, since I had insurance, even though they didn't take it, I was only allowed a 20% discount. Thieves....cash is cash regardless of whether I had insurance or not. This should not play in to this equation and even a bigger question is why would they be allowed to set up shop inside a facility and not be required to take all the same insurance as the facility that people end up at for non emergency services. . I have called this group 3 times asking for the same discount as previously and denied it. I have filed a formal complaint with the Florida Department of Consumer Services and will continue to warn people away from this group. They are opportunists and seem to prey on those without insurance or out of network. If I had medicare, they would get about 10% of what I am offering so they should be grateful I offered 50%.

This company sent a bill nearly 12 months after the ER visit. I tried calling but the number goes…read moreto Tampa General Hospital who said RAF have the wrong number on their website and won't change it. Everything about this bill nearly a YEAR later spells scammy to me. Way to hit a person at the end of the year with a bill they weren't expecting. Is it too much to ask that a bill be sent within 3 months of the visit? Does anyone even work in the billing office?

After MANY attempts, in person and on the phone, I cannot get TGH Imaging to send the Oct. 13,…read more2025, CT scan imaging (not the report; the actual imaging pictures) of my husband to Moffitt. I have tried and Moffitt has tried multiple times. If TGH Imagining does not send them SOON, he will have to have another CT scan done at Moffitt.

Not coming back here again for mammogram. Walked into an old outdated and unclean waiting room so…read morecrammed with patients there were no seats left. I had a Liver Transplant last year so I took my masked face and sat outside entrance to wait in 49 degrees. All my information is in the TGH portal system but I had to fill out unnecessary forms. I took paperwork and filled it out outside, turned back in quickly and went back outside. Guy at front desk half asleep with earbuds in just checking people in and handing out paperwork. Had to go inside several times to check to see if my name was called because it was 20 min after my appt and I was still standing outside. Back in the imaging area the atmosphere felt cleaner. The Tech was super nice and quick and we a fun conversation during my exam. She gets a ***** rating, but the facility does not.

This location has such excellent and caring staff staff all around and it's been a great…read moreexperience. Dr. Harris TRULY cares about you and what you are going through and treats you in a way for you to actually get better. He is the best doctor that I've EVER encountered in my entire 50 years. If I could, he'd be my regular physician. Period.

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