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    Shears 2 U

    5.0 (2 reviews)

    By appointment only

    Services - Shears 2 U

    Haircut

    Makeovers

    Makeup application

    1 More Service

    Waxing

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    10 years ago

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    9 years ago

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    The Lash Bar - the pathetic amount of lashes left just hours after my appointment.

    The Lash Bar

    (31 reviews)

    $$

    Jennifer "The Owner" was supposed to give me a full set of lashes last week. I was there for an…read morehour and it didn't dawn on me that a full set takes two hours. I definitely was charged for a full set only to loose half of them on the way home and the other half overnight! Let's not forget about the new "bonding" serum she used which felt like she stuck a torch directly in my eye! The next day we exchanged a few text messages and she said she would refund me my money. Well it's the day before Christmas Eve, she ended up blocking me on her cell phone and never returned any of my calls. Keep in mind I never lost my temper... I was actually in tears because she took away something I wanted for the holidays! Jennifer is very unprofessional, is cold hearted and untrustworthy! Save your money and skip right past this lash bar! I ended up having to dispute the charge with BofA and was able to get my money back. Luckily for me I saved all of her messages.

    This experience was my first, and possibly could be my last. Kaitlyn was more than 15 minutes…read morelate, with zero apology for her lateness or even acknowledgement of the issue. Once the process was started up to the perming, she had a want to talk. After wards, it was easier and I guess more convenient on her end to leave and go have a chat with her friend upfront and ignore her client. Then came the harder issue for me, the perming solution began burning. Kaitlyn was prompt with helping me at that point. Speeding through to the after and roughly 3 hours after; I'm finding grief that has been left on my eyes, there are areas of tint that were not removed, and my eyes are still sensitive. First impressions can be the most important aspect of any customer service area, but it blew most trust out of the water with Kaitlyn. With this being my first eyelash lift and tint, I thought I as a customer would have been more important that whatever conversation was with her friend. Additionally, I asked about aftercare; she never brought it up.

    Shears 2 U - hair - Updated May 2026

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