I had a very disappointing experience during my recent appointment. The technician arrived 11…read moreminutes late and, to my memory, never introduced herself by name. When I politely asked how much longer it would be, her response was snippy and unprofessional. She even asked, "Why? Do you have somewhere else you need to be?" I explained that I had another appointment and would need to call and push it back. Her only response was an annoyed sigh. I had to decline an originally planned part of my service because the new product (an only option) used has something I'm allergic to in it. Throughout the service, she barely spoke to me and only offered to count down halfway through the wax appointment. It was more painful than usual and felt very rushed. Her overall demeanor made me feel like she was annoyed to be there--or at least annoyed to be working with me. To make matters worse, it has been two days since my appointment and I have not received any follow-up survey, which is usually standard. This is not the level of professionalism I expect, and it made the entire visit uncomfortable. I doubt I will return to this establishment and will definitely decline service from this technician.

Surita did a wonderful job. She was quick and gentle. This was my first time back in months. I…read morehas to stop due to chemotherapy, but I have stopped my chemotherapy.

As many women know, finding the right waxing salon can be a long process but the buck stops here!…read more Taylor is a professional and talented technician who makes sure that you are truly satisfied with your service. She's also very attentive and flexible. I moved to the DFW a few months ago and had been going to a very expensive salon that only got it right 70% of the time so Taylor has been a godsend! I usually get my face waxed but will be trying a Brazilian in the near future. Give this small business a try and I promise you won't regret it!

My first time at Sweet Waxing was phenomenal! Located in a beautifully decorated salon, Taylor has…read moreher own spacious and private suite adorned with sassy, lush, feminine decor. It smells amazing and is really so cute that you feel you're in a Waxing Wonderland! Taylor has smooth, calming music playing to ease the mood. I must say, this was THE MOST painless waxing experience I've EVER had! Taylor talks you through the entire process and is VERY thorough! I received her 1st Timer's Brazilian Waxing Special which was only $25! It was a steal considering how painless and perfect the process was! I made sure to book my next appointment before leaving the table!

Best waxing experience I've ever had! 100% recommend Pam at The Sugar Kube!…read more Sugaring is so much better than normal waxing. It's organic, hurts way less, but is still just as effective! Pam was so friendly and made me feel comfortable the entire time. She walked me through each step, educated me on aftercare, and distracted me from any pain with fun stories. Her space is comfy and very clean! I 100% will be back and you won't regret booking with Pam!

Such a great experience! She made me feel super comfortable. I would highly recommend her!read more

Mady J. Has done my hair a few times and I ended up adding extensions for the first time and…read moreabsolutely love the result! Every time I leave an appointment with her, I feel good, my hair looks great, and the highlights blend very naturally with my extensions. I don't feel like I have to go straight home and redo my hair either because she pays attention to how I style it and doesn't try and 'over-style' my hair. I highly recommend Mady and the salon is very cute and in a great location.

Abby at The Vine is an absolute hair magician! I am beyond thrilled with my keratin…read moreextensions--they look and feel so natural, and the blend is perfection. Abby took the time to understand exactly what I wanted, and her attention to detail shows in every strand. Not only is she incredibly skilled, but she's also warm, professional, and made the entire experience relaxing and fun. My hair feels healthier, smoother, and more luxurious than ever. If you're considering extensions, RUN to Abby at The Vine. She's the best of the best--worth every penny and then some. I couldn't be happier!

I needed to get a pedicure done and I wanted to see if I could find another location closer to…read morewhere I'm living. I decided to give Grapevine Nails a chance, and it did not disappoint. They were gentle with the care and made sure to check in all the way until the service was complete. They were clean as well, which is usually my first look-over. The seat I was on was comfortable and came with your go-to chair massage. They were not overly busy, but they didn't seem to have a large staff, so I suggest making an appointment despite walk-ins being welcomed. I paid $45 for the lava massage, which came with a foot massage, leg massage, hot stone, and a scrub. I opted for regular nail polish; there will be an upcharge for additional services, so, as usual, keep a tab on what you ask for. They do serve drinks and have a 2-drink per customer limit. Happy to have found a place closer to home.

One of the worst experiences I've ever had. The staff are incredibly rude and unprofessional. They…read morecanceled my appointment without a valid reason and provided excuses that made no sense. The level of customer service was extremely disappointing. Treating people with respect, professionalism, and basic kindness should be the standard, but that was not my experience. I would not recommend this place based on how I was treated.

Minez was sweet, friendly, quick, and did a great job on my eyebrows!…read more Comfortable space with great seating. Even a coffee machine if there's a long wait. I recommend!

The business hours listed say 11 AM to 6 PM on Sunday. We drove here at 11a only to find a paper…read moresign that says they now open at 12:30 on Sunday. It's now 12:45 and still no one is answering the door or the phone. This is extremely unprofessional and feels disrespectful as a customer. You say you're open at a certain time, you aren't. Then your sign says a different time and you still aren't open at THAT time? Won't be coming back.

This is my second time getting a Brazilian wax, and let me tell you the first time was so bad (I…read moregot my first one at another place long long ago). But this is my first time getting one at "Waxing The City Coppell", and the experience was so nice. The staff were very professional, sweet, friendly and answered all my questions with ease. I would definitely go back again, and I plan on booking an appointment right now!

10/10 would recommend booking your next appointment with Rebecca. Besides the fact that I found her…read morelife fascinating and relatable, she is generally a pleasure to speak with and made me feel extremely comfortable with her calming demeanor. I went to her for a Brazilian and she was extremely thorough and efficient with her work. What I appreciated the most though, is that Rebecca also has experience as a teacher at the Aveda of Dallas, and as a result, is extremely knowledgeable on all thing related to skin. She may have even given me the secrete ingredient to help with my ingrown hairs. Will definitely book my next appointment here with her.

Great experience! She was super nice, everything seems very clean, and it was a great pedicure and…read moregel polish. I would definitely recommend and visit again if my travels bring me back here.

so glad i found this location. my regular technician was out sick and i needed a place close to…read morehome. i booked online easily. i showed up on time and the owner indicated they mainly take by appointment only. thank goodness. she was so nice and took very good care of me. she had an assortment of dip powder choices. i will definitely book again.

I visited Sugaring NYC in Flower Mound for an eyebrow wax and an eyelash lift and tint, and I'm…read moreextremely disappointed in the services I received. My technician, Taylor, openly admitted she had to practice on herself when she saw an eyelash lift on her schedule--something no paying customer should hear. She didn't provide any aftercare instructions, and when I asked how long the results would last, her vague response was "it just depends how much oil-based products you use," which offered no real guidance. I don't use any, so this answer was especially frustrating. When the appointment was over, I truly couldn't tell what she did to my eyelashes as there was no difference from when I walked in to the end of my appointment. Not to mention, I had glue left all over my eyelids and tint dye smeared around my lash line and face, pictures attached. My brows still had wax residue, and sugar was matted into my hair. When I sat up, my hair was literally stuck to the table. I regret paying for these services and would not recommend this location to anyone for the services I received. The lack of professionalism and basic technique was shocking.

Worst experience and ZERO customer service - I came here a…read moremonth ago and had one of the worst service experiences I've ever had. My esthetician was so rough that she left me bruised (I've been sugared many times and never bruise), admitted the bikini area "makes her nervous," and even left used sugar stuck in my eyebrow, on my shirt, and all over my legs. I submitted feedback through their internal review system, and they told me the esthetician was fired because of my appointment. I was promised a partial refund (even though the service deserved a full one), and nearly a month later I'm still waiting--despite calling four times to follow up. Each time I've been met with excuses and zero urgency to make things right. To make matters worse, one staff member told me they had never received complaints about this esthetician, while another admitted there had been many. Looking at other reviews on Yelp, it's clear my experience wasn't an isolated incident. I literally never write reviews but this business has shown me the worst customer service I've ever encountered, and I wouldn't recommend anyone waste their time or money here.

Okay first of all and absolutely most importantly (to me), this salon is the oldest house in…read moreGrapevine, it was once a funeral parlor, and it's rumored to be haunted.... How can I ever get my hair cut or colored anywhere else?? Rylee does my hair and she's just the best. The best! She listens to you. She asks meaningful questions, manages your expectations, and then gives you what you want. When I told her I wanted my hair as blonde as possible without turning it into straw, she gave it to me. The color was beautiful and still is, plus it's growing out really well. And I don't even dread going to my next appointment (I traditionally dread any upcoming appointment), I'm actually looking forward to it. The vibe at Renata is casual and comfortable and fun. You can tell the stylists enjoy one another and what they do. It's overall just an enjoyable atmosphere in the coolest setting ever, a multi-story Victorian home complete with charming creaky wooden stairs and old fireplaces.

As a hair loss patient, this salon has changed my life. It was the most positive experience of my…read morelife. Lauren and Cody are compassionate and caring through the process. I love my new toppers.