Carmen is hands down a miracle worker. She fixed my botched money piece and I can't gush enough how…read moremuch I love what she did to myself after Thank you for giving back my confidence and loving my hair more.

I recently visited this salon for a haircut and, unfortunately, my experience did not meet…read moreexpectations. I came in with long, thick hair and clearly explained that I wanted to maintain my length with long, blended layers, along with a trim to my bangs and front pieces. I specifically requested that the length be kept around mid-back. However, the result was significantly shorter than discussed--ending just past my shoulders--and the layering was not blended. Instead of a seamless transition, there were very visible separations between layers, which made the haircut look uneven and choppy. A couple of days later, I returned to give the stylist an opportunity to correct the issue. I appreciated her willingness to try and fix it, and she seemed confident in doing so. However, despite the effort, the haircut still lacked proper blending and did not achieve the intended look. I don't typically leave reviews, but I feel it's important to share my experience, especially for those with thick hair that requires careful layering and blending techniques. While the service itself was polite, the overall result did not reflect the level of skill or attention to detail I was hoping for. I hope this feedback is helpful for both the salon and future clients.

Karen Betancourt is a fantastic hairstylist! She applied my new extensions beautifully using hair I…read morepurchased directly from A Plus Hair Salon. The quality of the hair is incredible--it's so soft, shiny, and blends perfectly with my natural hair. You truly can't even tell I'm wearing extensions! The application was extremely professional, completely pain-free, and I'm very particular about my hair, so that says a lot. I also purchased the extension-specific hair care products they recommended, which have been wonderful. The entire experience was exceptional from start to finish. When I first called, I spoke with Jenny, who I believe is the owner. Even though she was on maternity leave, she helped arrange a same-day consultation with Alondra. Alondra took photos of my hair and matched the color perfectly, and my installation appointment was scheduled for the very next day. I absolutely loved the salon--the atmosphere is welcoming, everyone is friendly, and the customer service was outstanding. It's been almost a month, and I haven't needed a single touch-up. I couldn't be happier with the results! This has honestly been the best experience I've ever had with hair extensions. I've already recommended A Plus Hair Salon to several friends, and I highly recommend them to anyone who wants to look and feel beautiful!

I love this place! l love my hair, the color, & cut. Susana provided excellent service and…read moretreatment to my hair. Highly recommend.

Amazing salon! I had an awesome experience and Larisa was amazing! I left with hair that I…read moreabsolutely love- cut, color, highlights all of it!

While I was shown a total on a phone, individual prices were not clearly listed or reviewed on the…read moreactual menu beforehand, which is where the lack of transparency comes in. For example, I was verbally told the gloss was $60, not $69, which is exactly why a visible price menu matters rather than totals being calculated on a phone. For a single-process color, trim, and gloss, the final amount felt excessive given that I did not receive highlights or a more complex service. This review is not meant to argue charges, but to share my honest experience so others can make an informed decision. I also have concerns about the confidence and execution of the service, as it's difficult to fully assess the cut while it's styled, especially after adding layers. I hope this feedback is taken constructively.

I can't recommend her work enough! She is an amazing makeup artist and she always nails the looks…read morethat I request! Her hairdos are the best you'll ever get! She is very creative and whatever thought you have, she will make it happen!

From the owner: Servicio a domicilio. Cargo extra fuera de el área de El Paso Texas…read more Home service. Extra charge for places outside of El Paso Texas.

What a gem of a place. The vibe is one of the best things about this place. Its funky and chill and…read morejust makes you feel good when your there. Adrian is my stylist and is super kind and sweet. He takes his time, and listens attentively to my wants and needs and I walk away feeling pampered. Kudos to someone who listens. The place can be really busy, but busy is good right? It means you're doing something that gets repeat customers. Ive gotten haircuts, balayage, shampoo and conditioning with head massage. Very indulgent in an environment of happy people and good vibes. What more could you want?

Not professional with time management. Disappointed with lack of consideration for others time.read more

Mayra provided great service. She was patient and friendly. My son requested a perm and Mayra went…read moreabove and beyond. She definitely achieved the look and style that he wanted. My Son has received so many compliments. We'll definitely be returning soon for a touch up. Thank you again, Mayra.

Mayra is excellent! She has years of experience and knows perfectly well how to deal with hair and…read morecolor I 100% recommend her. She speaks Spanish and English and I really feel very comfortable sitting on her chair, good conversation and nice customer service. Safe, clean and friendly environment.

This appears to be the only kid salon here in El Paso. My toddlers cut came out great! The stylist…read morewas nice and talkative to my child throughout the haircut. The salon has little cars that the children ride while they get a cut. The stylist also puts on YouTube for the child and at the end they get a sticker and lollipop. I was able to walk in without an appointment. Definitely recommend for children.

From the owner: At Kool KIDZ hair salon & spa we provide a fun experience…read morefor your kids haircut needs from our experienced & patient hairstylist. Come play while you wait for your turn, sit in a KOOL car during your service & top it off with a sticker & Lollipop on your way out! We specialize in KIDS all ages & appointments & walk ins welcome!