Today, I visited this salon for a full head of highlights with some lowlights. I showed clear…read morereference photos and explained that while I typically receive a bleach and tone, I wanted to add subtle dimension so the grow-out would be softer. I explicitly stated that I still wanted my hair nearly all platinum. After the service was completed and my hair was washed, I immediately mentioned that the color was much darker than expected. I still paid and left because I wanted a second opinion before reacting. When I arrived home, I discovered that bleach had been left on the back of my neck and in my hair, which is unacceptable and concerning from a safety and professionalism standpoint. Upon further inspection, I also realized the final result was significantly darker than my hair was before and did not resemble the photos or description of what I requested. I had specifically asked for the front to remain fully blonde, which it no longer was. I returned to the salon and asked to speak with the owner. I was told she was not present. I explained the issues to another employee, showed the same reference photos again, and pointed out the bleach that had been left on me. I was told the salon does not offer refunds and that someone could redo my hair. I explained that I was not comfortable having the service redone, and I was told they would "wait to see" if the owner responded. While waiting, the employee returned visibly frustrated and stated she "didn't understand what I wanted," despite me calmly reiterating my concerns and showing the photos again. I again requested to speak with the owner directly and asked when she would be available. I was told no--not tomorrow, not later in the week, and not next week--and was informed the salon would be closed for Christmas. I was told I would not be able to speak to the owner at all and should speak to her instead, as she was "like a manager." During this interaction, she dismissed my concern about bleach being left on my skin by saying "that's something that happens." At this point, I felt increasingly uncomfortable due to her tone and behavior. My sister was quietly on the phone for support and did not speak; nevertheless, the employee accused me of involving her and asked me to step outside. I declined because I did not feel comfortable. I was then told I was being combative, which was untrue. Overwhelmed by the hostility and lack of professionalism, I became emotional and began crying. The employee responded by stating she was "done" with me and walked away, leaving me alone and visibly upset in the salon. I have never experienced such unprofessional, dismissive, and hostile behavior in a professional setting--especially one involving chemical services. I will be filing a formal complaint with the Board of Cosmetology and pursuing additional actions as appropriate.

First time customer. Brooke did a wonderful job cutting my hair! The shop is beautiful and clean.read more

Got the cut I wanted and didn't have a long wait The music was from the 70's and took me back to a…read moremore peaceful time

You get what you pay for. Points for promptness, convenience and cost but that's about it…read more The two ladies working today at 1pm were sitting on their phones when I arrived, and the haircut felt rushed with little attention to detail. I showed a picture of my last haircut for reference and was given a completely different one. Good place for an emergency 15 minute haircut I guess.

I got an undercut here by Holly and she killed it. All the ladies were so sweet and helpful too…read more Will definitely be returning!

Love Hair Works! It's a very friendly, clean place, reasonable prices and they are all really…read moresweet, kind people. Interested in you and how you are doing. They remember to ask about your family. You really feel appreciated, at home and relaxed. Holly and Jennifer have given me such great cuts - the best I have ever had in Tallahassee. I've paid twice as much for a shampoo, cut and style that was not nearly the quality and craftsmanship of their hair cuts. Have you ever paid a lot for a cut and then gotten home and found straggles and wisps the stylist missed? Never has happened with Holly and Jennifer.

Cute hair salon in Tallahassee that had my favorite line of Morrocan Hair products. It was like…read moreChristmas in April!! Could not resist buying their line of shampoo and conditioner. The biggest win was finding their Morrocan hair oil for $3 . ( it retails for $18 so that was a win win). I had a small sample from my hair stylest who used to come to my home for Brazilian hair straightening. I was in heaven since had been looking for that product for years !! Service was so friendly and helpful. Would return when in Tally!!

i have never been so pleased with a salon and hairstylist in my life! i'm from california and since…read moremoving to florida i've been nervous about anyone touching my hair but i did not regret it at all! i drove from panama city beach, and even the drive was worth it in my opinion! mara was incredibly sweet and thorough. she did a consult before we took anything off and she made me feel comfortable throughout the whole process. the cherry on top was mara gave me the exact cut i wanted! 10/10 experience! would go back again

This is the best tanning salon in Tallahassee! Everyone is knowledgeable, and friendly. The beds…read moreare clean and they do not let the lamps in the beds get old! Been going for years and I highly recommend them.

I would give negative reviews if i could. Don't ever do business with this place. They tell you one…read morething then apparently the contract says another. The manager is psycho and will hang up on you. They will charge you without you even knowing. Don't go here! I'm telling you there are so many better tanning salons in Tallahassee, its not worth the headache with this place.

I've never written a review like this, but what happened at Images Nail Salon was unbelievable. My…read moredaughter went in for a simple polish change and even showed the tech an inspiration photo. The worker confidently said she could do it, but the result was shockingly bad, easily the worst nail work I've ever seen on her.Instead of offering to fix it or even acknowledging the issue, the owner demanded we pay $55 and went as far as threatening to call the police. Threatening a parent over a poorly done polish change is beyond unprofessional.Please don't put yourself or your kids through this place.

Made appointments for my husband and I at the same time. We were given pedicure options to choose…read morefrom and selected the 60 min pedi bomb. My pedi started 15 min past appointment and my husband's almost 30 min from appointment. Again, selected 60 min pedi bomb. My husband's pedi was done in less than 30 min and mine in less than 45 min. The techs were obviously running late and used our appointments to catch up time. This is not the first time we have experienced this here but it surely reminded us of why we will not return. In addition, the tech trimmed my toe nails and nails are nowhere similar in length after they trimmed. Never again.

Beautiful salon . Privacy with separate rooms for each hairdresser ! My new favorite salon ‍read more

I love changes hair studio! Been coming here for over 16 years! Each stylist has their own private…read moreroom and it's a beautiful salon! I recommend going to see Vicky if you want your hair done!

Great selections and hours. Will be back again. Lóoking forward to my next visit and new lookread more

Went into the store from a recommendation from a co-worker that lives in Quincy. I just assumed…read morethat since she traveled all that way to come here there must be something special about this store. Ummm... not really. It has wall to wall of hair care products for every hair type (not just African American) along with every color and type of extension and hair pieces. The prices are reasonable but there are cheaper options within the city. But this would be a great location to check on while out and about doing normal shopping because of it's prime location near the mall. While I'll continue using my normal store, I will probably stop in to see what's new here.