Lulus pet salon and spaw is 5 star service for your beloved doggie! Professional and caring staff,…read moreno other place like Lulus :)

I have been driving far to take my dogs here because I have loved how they care for my dogs…read more Unfortunately as mentioned by another review, they've hired people that don't know anything about dogs, much less how to treat people. The person upfront argued with me about one of my dog's hair being tangled even though the owner agreed that she just needed deshedding. When I came back to pick them up she told me she was charging me extra without a reason why. She was very condescending. I pass about ten dog groomers on my way to them. I'm sure any one of them would charge me the same and be pleasant, less pompous. In addition, my beautiful dog ended up with one ear having longer hair than the other. Amateur mistakes for a hefty price. Unfortunate for sure.

Alright I haven't been in 4 years, but let me tell you Rick is the best. The only reason I haven't…read morebeen back is because we moved and I'm writing this review because I'm debating driving back just to get my dog groomed. Rick listens to want you want, takes care of your dog as if it were his own, and does a fantastic job. Marley and I haven't been able to find anyone better or even up to par here in South Florida. Nothing but good things to say about this place

I took my dog here a few weeks ago for the first time, and I was very happy with the experience…read more Typically when I go get my dog groomed, my expectations are that I will receive my dog back with shorter hair and the areas I cannot clean up myself will be attended to...however, I am never happy with the haircut and my cute dog always comes back with an "ugly" cut that doesn't suit him. Often times my mom would say my dog looks like Betty Boop with the way the groomer trims his ears. This however, was not the case here at the Winter Park Pet Villa. My dog actually looked cute after his haircut! The groomer knew what he was doing, and not only did I get my dog back with shorter hair, but the style suited my dog. The groomer knew how to cut my dog's hair to fit his breed. The groomer was very nice and accommodating to what I wanted. There are 8 time slots available each day. The order the dogs are dropped off between 8-10 will determine what order the dogs are groomed. Depending on the number in line, the groomer can give an estimate time your dog will be ready for pickup. I definitely recommend this place, and I will be returning.

We LOVE Plush Paws for grooming services. Our Newfiedoodle has been getting groomed there for…read morealmost two years. My dog literally runs in to see Alex and is super excited to be there. All of the groomers work on tables completely visable to the customers and they treat the pets with so much love. They're about to move into a bigger spot and I'm so excited for their success. Highly recommend this local business!

Unfortunately, this is not a business I can recommend if you have specific grooming instructions…read morefor your dog. Our Irish Setter has been groomed here multiple times, yet the services have consistently felt lazy and inconsistent. Most recently, the grooming job was extremely poor, as shown in the photos. Despite our dog having an established "file" and us communicating our instructions directly to the groomer, we were later told it was still our responsibility to ensure everything was explained again. After we called to express our concerns, they asked us to send photos as evidence of the grooming. Following an investigation and conversations with both the owner and store manager, they admitted the groom was not up to their standards and apologized, which we did appreciate. What was disappointing, however, was the resolution they offered. Instead of refunding the service, they offered a discount on a future appointment. That felt presumptuous, considering this experience left us with little confidence in trusting them to groom our dog again. They also mentioned that, if we returned, they would make sure a groomer who "specializes in setters" handled him next time. This was frustrating to hear because our dog has been groomed there multiple times already, and that option was never previously mentioned.

Teddy has been a loyal Whisker Park customer for years! They are an incredible team of experienced…read morecat groomers who keep her fresh and clean all year! I bring Teddy in for regular nail trimmings and annual hair cuts. This morning she went in for a full lion cut shave (not pictured) at 9 AM and was ready for pick up by 10:30! For an anxious kitty, this is a huge deal! Thank you whisker park team!

We found ourselves in an emergency situation -- displaced from our home and needing last-minute…read moreboarding for our Persian cat, Caspian. Whisker Park took him in without an appointment, right before closing, and handled the whole thing with genuine warmth and empathy. The facility is immaculate and clearly designed with cats in mind. The staff -- especially Mimi and Beth -- went above and beyond to make Caspian feel at home, even accommodating his somewhat particular eating schedule without any fuss. We also took advantage of their grooming services: Caspian got a full groom and dematting, and he's been moving so much more comfortably since. He seemed completely at ease, which tells me everything. We're already planning to bring him back for his next grooming. Rates are very reasonable, and there are bundle discounts if you're combining boarding and grooming, plus a rewards program for returning guests. Whisker Park has earned a customer for life

Hounds Town Winter Park daycare has been great for our energetic and overly social puppy. We love…read morethe Facebook photo updates during the day, and we always get a report at pickup about which friends she played with during the day. She's tired and happy after her time there - the best indication that she's really enjoying it!

We have two dogs--a 4-year-old female French Bulldog and a 9-year-old male Pug--who have attended…read moreHounds Town WP daycare (and occasional grooming) for over a year. Our Frenchie is extremely energetic, and daycare was a great outlet for her energy. We rarely boarded our dogs, but after booking a Christmas-week trip nearly a year in advance, we boarded them for a full week. They had previously boarded once for a weekend without issue. When we picked them up, our Frenchie had visibly lost a significant amount of weight--her ribs and hip bones were clearly visible. She is normally a 20-lb dog and eats two cups of kibble daily per her vet due to her high activity level. After unpacking, we discovered that out of 7 days of packed meals (plus an extra day), 9 meal baggies remained, meaning she missed roughly half her meals. Our Pug, by contrast, returned home having eaten all but the extra day's food. We contacted Hounds Town WP immediately to ask why we were not notified that our Frenchie wasn't eating. They said they would investigate. We also took her to the vet, who ruled out illness and confirmed rapid weight loss of approximately 4-6 lbs--nearly 30% of her body weight in one week, which is extremely concerning. After a week with no follow-up, my husband called again and was told they had "meant to call but forgot," and that our Frenchie simply wasn't eating. When asked about their protocol for dogs that don't eat, they mentioned meal stimulants (like pumpkin puree or other safe toppers) but were unsure if these were used. That was the extent of the investigation, with no further communication. What's most upsetting is that we were never notified during the stay. Had we known, we had friends and family nearby who could have intervened or provided alternative food. Our Frenchie is thankfully okay now and has regained her weight, but we've lost trust in their boarding and communication processes. We didn't post this lightly, but feel it's important feedback for other pet owners as well as the company. We wanted to like Hounds Town WP, but for now, we remain skeptical of their boarding care and communication.

Dre was super helpful and answered all of my questions and concerns thank you so much will be…read morecoming back!

Tara did an amazing dog for my 8 month old puppy. He's a Cavapoo that had multiple matted fur spots…read moreand I couldn't be more happy with the result.

The best!!! We started to use Pawz and All when Wade was just 9months old with Laura since then she…read morenow has 4 mobile vans and amazing groomers. We've been with Mari for the past few yrs and Wade loves her, she's such a caring groomer I always feel at ease when Wade goes for his spa day ... She knows exactly how I like him cut and he always smells and looks fabulous! Not to mention how happy he is when he comes to the door just makes the experience even better. If your looking for reliable,clean , professional groomers who care!! Don't look any further.

This was my 3rd time using Pawz and All & as usual, they did a fabulous job!! I have a black short…read morehair & a Maine coon. Kiara did since a great job on my two cats , especially Luna, my Maine coon. She just loves not having any hair during these hot months!!! THANK YOU Pawz & All

I recommend The Dirty Dog. My dog Pebbles has been there twice for grooming so far. They've done a…read morefantastic job and Pebbles likes going there. She doesn't start shaking like when we go to the vet. And the prices are reasonable, which means I like going there, too.

This was our dog's first grooming appointment and it was AMAZING! The staff made us feel…read morecomfortable and welcomed from the first moment. His coat turned out beautifully after the grooming and we couldn't be more pleased with the experience

The customer service and onboarding was smooth. I appreciate Diana's kindness and patience with my…read more2 kittens. Will definitely be returning in the future.

This was a terrific experience. My 18 year old long-haired cat Tootsie has never looked better!!…read moreDiana and her staff are remarkable; friendly, professional, and they make sure you are pleased with their service. Thank you Diana!