Susan is the best. I've been having Teddy groomed there for about 5-6 year. never been disappointed.read more

This was our puppy's first stay away from home. She was with Harmony for four nights. She was…read morehappy and well adjusted when we picked her up. The happiest surprise happened the following day at the Saturday curb market at Harmony Crossing when 2 young ladies yelled Lillibet. She was so excited to see two employees of Harmony who wanted to play with her! I was impressed they remembered her name. So she is going to spend the night this weekend.

I am beyond angry right now. I don't get mad very often, but I am livid. We took our dog to the vet…read moreto get her shots. We went into the exam room, and the vet tech took our information into the computer, and left. As we were waiting for the doctor, some lady comes in to the room and asks Do we have a problem here? I said I have no idea what you are talking about. She says that something was said to the tech. She never introduces herself, and has a horrible disposition. She says that my son said something to the tech while her back was turned. I said he didn't say anything to her. The lady says her tech is in back crying. I asked what the tech claimed my son said. She said the tech said that my son called her a whore under his breath. I said that absolutely did not happen. My son is not in the habit of calling strangers whores. She said well I've known this tech for years, and she would not lie, and walked out of the room. When the doctor came in, I told him I wanted an apology from the lady for calling us liars. He left the room, and 15 minutes later the lady came back in and said she doesn't owe us an apology. I said so you said your technician isn't lying, so we must be lying. She said yes. I said you know, it's possible no one is lying, and your tech misheard my son talking to me. She said it was possible, but she's not apologizing. We have gone to this vet for almost 8 years, and for them to let this horrible manager treat us like this is disgraceful. My son has anxiety is so upset he's having a panic attack. I understand trying to defend your employees from being mistreated, but when she spoke with us, and we told her nothing was said, she should've addressed it differently. She has ZERO customer service skills...she is a liability to the business.

We lost our sweet Bleu last night but the staff was absolutely the best and we thank yall so much.read more

had 3:30 appt. got called back 35 mins later …read more finally someone came in to go over 2 shots needed. waited in the room about 15 mins more for them to come back with the shots and finally couldn't take another minute there. I left and wasted 50 minutes for nothing. I guess if you have all day..

Dr. Rob Durham Thank you!…read moreOur beloved dog Terra couldn't walk to go outside. After 14 years of unconditional Love we had to put her to sleep... Rob and his assistant came to our house and with love and compassion helped her to pass. Although this was one of the the toughest decision of our life Dr. Rob was kind and compassionate and we couldn't have hoped for a better ending. Thanks

I researched stores of this nature online and was pleased to find the website for Bark Dog Spa. I…read morelive 50 miles away but was going to be in the area so I made a special trip to purchase a birthday cake for my dog. the website boasted an "ever expanding bakery" with treats and birthday cakes. When I entered the store I immediately saw empty shelves and display cases where, purportedly, the bakery items were stocked. I saw no other "boutique items" that were touted on the website. Since the store clearly didn't have what I wanted, I asked the employee if they could recommend somewhere else I could find a dog bakery; "no, sorry, I don't know". I'm willing to accept that a merchant would not want to send business to a competitor, but, this potential customer will not consider returning to this store for anything I the future. I cut people a lot of slack, but when a business owner creates a website to generate business, I find it inexcusable when the website is not maintained with accurate information. I have a large, full coated OES who is groomed professionally once a month; I was considering using the grooming services at Bark Dog Spa, but, this first encounter was so disappointing that I've decided not to do business here.

Thanks for a great job on my Syd! He looks fabulous! My little guy is always excited to come here…read more Staff is always pleasant even when they've had a long day. You can tell the folks here love their "clients,"

These people are the absolute best. They are very knowledgeable and very caring. I have 3 dogs, one…read moreof the very old, and requires a lot of attention. One day I woke up and my poor 15 year old lab couldn't walk. I thought we were going to have to put him down, but Dr. Ricter told me not to give up yet. He prescribed Cody a few things and he was running around a few days later. Yes, running. Recently, my (very unfriendly) terrier mix, developed a rash, and they were there every step of the way. I was nervous because I was going out of town, and boarded them next door. They even went over and checked on them for me. I can't honestly say enough about how great they are. They also offer a 10% military, police, and fire discount, which we really appreciate.

We had an issue with our beagle where he appeared to be having an allergic reaction. Despite never…read morehaving taken our dogs to this vet before (we had just arrived in the area), they told us to bring him over and got him in immediately. Such a relief. They have taken great care of our dogs since.

My daughter and I use Gameday for years for boarding and grooming. I love the way they cut my…read moreshizstu. Asked my daughter to get my dog groomed while out of town and when we got our pup he wasn't groomed at all. He smelled good but he was not cut. I usually do a touch up so I knew exactly how he was cut and he's hair was not touched and was overcharged. When I called the owner, he apologized and said he would cut him if we brought him back and refund my credit card. We brought him back and he was groomed perfectly and they made things right. This is a stand up business. I will continue to use them and felt compelled to right this review.

We have been taking our dog to Mutty Paws for some time for grooming…read more We have had decent experiences up until the last two which were bad. We are not risking a third. The groomer shaved her nipples off the last two times. She developed scabs and we told them about it after the first. But it happened again. A part of the pad on her foot was shaved off as well. She has been shaking, lethargic and extra sensitive to gentle touch. I called to let them know, they apologized over the phone, they said this never happens. But I can see now from other people's reviews similar carelessness and negligence has happened before. The manager asked for a third try to show they can do a good job. After giving them the benefit of the doubt once already and how hurt our dog is, we've lost our trust and won't be bringing her back.

If your care about your dog's well being think twice about boarding your pet at Muddy Paws in…read moreWatkinsville GA. I boarded my 14 year old Welsh Terrier at Muddy Paws for 5 days. Yesterday, the day I was supposed to pick her up, I received a text saying "Good Morning! We came in this morning to find that Bella had what looks like some pretty bloody diarrhea over night. She doesn't seem to be acting any differently but there's definitely a significant amount of blood. She did get get groome yesterday so that may have stressed her out some which could cause something like this. We have her on the schedule to be picked up today but wanted to go ahead and reach out considering how it looks. Let us know if you'd like us to do anything for her." I told Muddy Paws I couldn't pick her up immediately but called the vet and made an appointment to have them check her out. The only appointment they had was 2:30, but since Muddy Paws told me she was acting normally I wasn't too concerned. While I was waiting for them to bring Bella out, I asked how Bella behaved while she was there. The girl at the front desk said that Bella barked but otherwise was well behaved. The first thing I noticed was how badly groomed she was. Worst cut she has EVER had and not correct for the breed. Her coat felt dirty and she smelled dirty. As I was driving home it was obvious that Bella was larthegic and moving strangely. I took her to the vet immediately and they were kind enough to check her over early. She had lost 4 pounds (18% of her total weight) and was extremely dehydrated. The vet gave her both IV and subcutaneous fluilds. He ran blood work and found nothing obvious in the labs that would explain her symptoms. He asked that I pick her up before they closed so that we could watch her overnight and to bring her back tomorrow for more fluids because he did not want her to be alone. As I was leaving the vet, it was clear that Bella was still having trouble walking. Upon further inspection the vet determined that that the skin between Bella's toes was damaged due to prolonged contact with the bloody feces which he cleaned out from between her paws. I took Bella back up to Muddy Paws to explain the vets findings. The girl at the front desk stated that she had not worked during the time that Bella was boarded (interesting that she knew Bella barked if she wasn't on the premises) and had not worked there in two months. She went to get the manager. I once again angerly explained Bella's condition. During this conversation I stated that an adult male human could not lose 4 lbs of their body weight in a day much less a 22 lb dog. She clearly was not not eating or drinking and had been sick for longer than a day. I stated that someone should have notified me sooner so that I could get her the care she needed. The manager agreed that I should have been notified, but also said he had not been working until today as well. Later he admitted that she had been sick the day before but assured me they had immediately cleaned the cage. Which directly contradicted his statement that he had no knowledge of Bella being sick until the day I picked her up. I explained that they also needed to clean the feces off her feet (I paid to have her groomed which should have included shampooing her.) The manager said he had never heard that prolonged contact with feces could damage a dogs skin! She has recieved IV fluids for two days; she is on both a oral and topical antibiotics. All 4 paws are infected, and she is still has difficulty walking due to pain. Bottom line - they knew my dog was sick, and waited to notify me until until then day I was supposed to pick Bella. They endangered senior my dog's health and showed no ownership.

Lorena is very good with dogs. I have a standard SheepDoodle she grooms. Champ loves to go there…read more He heads to the grooming area when we get there. It's obvious she loves animals!