Love taking my dog to the ladies at Petsense for grooming! She is a little nervous when she gets…read morethere but the girls are so kind when taking her back. I was hesitant when I saw the reviews but have been coming for almost a year and have had nothing but great service, especially from Haley! They are building their staff up and can tell they are improving with each visit.

I really wanted to leave a more positive review, as the staff here were very kind and got us in the…read moresame day after my dog had a suspected skunk encounter. Unfortunately, the experience ended badly. The morning after his grooming, my dog's eyes were red, swollen, and had significant discharge. Since our regular vet was closed due to the upcoming holiday, we were referred to UGA, where he was diagnosed with chemical burns in both eyes -- caused by skunk shampoo getting into them. He's now in considerable pain and will require ongoing medication and treatment. I appreciate that they fit us in quickly, but clearly the grooming process was not gentle or careful enough when handling his face and eyes.

My dog's new favorite groomer! Probably the first time I have seen her not be stressed out after…read morehaving her cleaned. We are grateful for their service. She is especially, since someone *actually* managed to do her nails correctly for ONCE!. If you have a hard time getting your groomer to treat your dog's skin. These guys have the right idea of what they're doing.

Cool family owned store with knowledgeable, friendly, staff and owner on site. Mostly reptiles, but…read morealso has small grooming service for dogs.

They have been grooming my dogs for years!!! They always do a great job and I feel like family…read more Love them!!!! Taylor is my go to person but everyone is great especially her mother who owns the Doggie Spa.

Physical injuries injuries grooming--2 dogs groomed at same time--my dogs…read more This business recommended to me by a friend so I am posting this as a way to warn other dog owners needing grooming for their dogs

BWARE: I Will NEVER bring my babies back to this place. Upon check-in the older man comes from the…read moreback 1st and looks at me like "why am I here? I replied I'm here to drop off both babies. I'm not a combative or confrontational person at all. I actually apologized and explained to him that we moved farther and 1 of my dog had puppies and we just had a morning. No empathy. But I would have simply taken.." I do apologize but that's company policy." But this condescending, egotistical, pompous of a human being told me "OH WELL GO SOMEWHERE ELSE!" All while walking back to the back. I have a business and would NEVER talk to my anyone if my customers this way ESPECIALLY if it's unwarranted. To add context they want ALL pets dropped off between 8:00-8:30. Even if someone is 10 minutes late which I was....Theres ABSOLUTELY no way you washed and groomed all of the animals already. I traveled a good distance, but thank you I will GLADLY take my services somewhere where I will be talked to with respect. And if you're looking for welcoming staff to groom your pets check out Pawsh Grooming in Conyers (less than 10 miles away & LA Grooming Covington (less than 5 min away) The staff at both locations are welcoming, the place is clean and well staffed to service you. They are also ran with class, dignity, & respect! Checkout other reviews! The place has known issues with staff temper and being unprofessional

I can't say enough good things about Susanna at Hillbilly Pets in Covington, GA. They always do an…read moreamazing job with my dogs (Tiki, Inki, Ghost and Taz ). The cuts are always perfect every time, and it's clear she truly cares about the pets she groom. My dogs always come home happy, clean and looking adorable. I completely trust her and highly recommend her services to anyone who wants their pets in loving hands.

Simply not professional. Very rude lady. I booked my appointment on the 19th, and the date was…read moregiven was March the 7th. On February 20th although she gave a date she did not give a time until February the 28th at 6:41am. I did not see the message until Tuesday March the 2nd. I respond to confirm, and she responded with a very rude text explaining how she canceled my appointment due to my late response. Might I mentioned I thought all was well from February 20th. A week later she gives a time. It takes her forever to respond yet she gets upset when a new customer do not know her 24 hour response rule. Very unprofessional. 0 out of 10 do not recommend!

I've used Debbie for years, and she always did a great job! She was also dependable, and very easy…read moreto communicate with. She made scheduling easy, and would always respond to my texts within minutes. I would recommend her services. Thanks Debbie!

Brought my dog here at 9 am for them to not answer my calls all morning about my dog. After four…read moreand a half hours of no communication, I go up there to see four people on staff, a very quiet salon, not a single soul working on a dog, and my dog immediately barking and sitting in a kennel with NOTHING done. They were talking about "oh you can wait another hour and we can do it." Lol what??? What were yall doing all day?? Telling me it takes five hours to be groomed. No it does not. He is a five pound yorkie mind you. Couldn't even answer my text or calls about my dog, that's how you know you're in the wrong and when I get there and y'all are just standing around. I took my dog and immediately left. Do NOT trust these people with your animals. They don't care about their jobs or your fur babies, it is very clear.

I've taken my two little fur babies there three times and so far so good. I will be more specific…read moreabout how I want them cut in the future though. Thanks LA Groomers!

Exceptional service! Friendly staff from the front desk to the vet techs to the vets! They…read moreactually take the time to listen to the pet owner and love on the pet! Ryker loves going and getting spoiled by all of the staff, especially Sammy! Highly recommend!!

Yesterday, I took my dog for his first visit here due to the lack of technology my dog's current…read morevet did not have. I entered this facility and it did not smell like animals. It smelled like home. Very clean. Front office staff was very friendly and Dr. Thompson was awesome. She listened to my concerns and provided me with affordable options. She treated my dog (ZuZu) like he is treated at home with lots of love. She talked to him during her examination and her assistants were very calm and experienced. He finally relaxed because he knew he was being treated special. My dog will go back because of the love and attention he received on yesterday.

they are amazing. so personal about my fur baby . My Puddles loves it there . When I drop her off…read moreshe's wagging her tail and also when I pick her up . I'm so Blessed to have found them cause I quit taking her to a groomer because she would be shaking when I picked her up .

From the owner: Our team of Professional, Friendly, Pet Groomers are on a mission: to pamper your pets and make…read morethem feel clean, happy, and oh-so-loved. We understand that your furbaby is not just a pet but an irreplaceable part of your family. We ensure a clean, safe, and stress-free pampering session for your beloved furry friend.

After being boarded for 3 days, my dog died in their care. I miss her so much! No explanations givenread more

I will never leave my dogs here again. We had boarded here before, but this time was a disaster…read more We boarded our 2 dogs for nearly 2 weeks. The collie came home with a deep, infected puncture wound on his hind paw. The vet said it was at least a week old. The golden came home with dried blood and a ring of lacerations around his neck... maybe bad rope burn or some kind of strangulation injury. Also my dogs were starving when they came home, eating and eating. Each dog lost over 10 lbs, which is a lot for a 100lb dog. I don't know what goes on here behind the closed doors. The staff at the front seem nice... but something is very wrong. They did not tell us there was any problem or injury to both our dogs. This place should be shut down. Do not take your pets here. I am still paying the vet bills, over $600 to get the wounds healed that were caused/incurred here.