Very disappointed experience…read more I walked into your salon excited for a fresh start and left extremely disappointed. I chose your salon because of strong reviews and came prepared with detailed reference photos showing exactly what I wanted (front, sides, and back). During the appointment, I had to stop the stylist twice because the haircut was not following my request. Even after explaining again, the final result still did not match what I asked for. My eyebrows were also not done well either. As a stylist, I would expect a better understanding of what I was asking for, especially after clearly communicating it and providing reference photos. I expected my instructions to be followed, especially after clearly communicating them. Instead, I now have to spend additional time and money getting both my hair and eyebrows fixed. Overall, this was not the experience I expected.

I had not had my hair done since March of this year Professionally because I had lost a few of my…read moresiblings tragically and recently my mom, I have PTSD and I fell into a deep depression. And recently fought getting justice for a dog that a man had burned over 90% of her body and was successful in getting him the max sentence and put in prison, I was emotionally depleted, I had really wanted to get my hair highlighted and my hair dresser is back in Ohio where my family is. I wanted to feel better, and at least look better so I chose the Hair spa. My first visit in August was good the stylist is very sweet and she had did a nice job including style and the price was awesome. So I decided to go back the next month in September for more highlights, to my surprise the bill was more and I didn't get style and left with my hair wet she had a client waiting and I decided to let her take her next client and head home, but I questioned the bill. She said it's inflation. At 100%??? I contacted my bank to dispute the other half. Tipping is separate and I tipped 30-35% each time. That wasn't the dispute. The owner Mendi contacted me and said she would credit my account $90 if I dropped the dispute and gave her salon a second chance, that I wasn't charged enough my first visit by mistake. She rang it in wrong, when I came back October 25th the credit was $65 not 90. I mentioned this to the stylist. We agreed on a partial highlight and haircut. After the process I said my hair looks very brassy. She said your under a warm light. I paid my bill minus the credit and tipped her. When I got home I saw my hair was indeed brassy. I instantly called the salon and my hairstylist answered and agreed to redo it the next day because I was having major surgery on Thursday and would be down recovering for 6 weeks. The redo on my hair was rough. She said your hair isn't lightning up and I have to mix up more stuff. Sadly it made my hair way worse and a large patch of white circle is on top of my head and didn't blend. The brass still there. When I left I was upset hundreds of dollars in services and tips combined, and I also tipped the second day too because that's her time and I just wanted it fixed. I contacted Mendi the salon owner via Fb messenger with photos of both visits 2 days in a row, this was the second chance she asked for, I had only had my hair done professionally at a salon one other time this year and it wasn't in Lafayette. . I asked for receipts which came cut off, and details of totals and payment methods missing. She said she was trying to make the best of a bad situation. She never even commented on the photos which are horrible, the amount of money to fix this will be another few hundred. She offered to refund me the other 90 from the second visit I disputed and said she would refund the money to my card on file, I informed her that card was cancelled and I have a new card, she said she refunded it and it didn't bounce back. My bank said there's no way a refund went to my card that card is void, I emailed her back to let her know but she insisted it went thru. I waited and contacted her again with my banks phone number and she never contacted them or responded, my bank contacted me because they wanted more details on the receipts and some were cut off I contacted the salon to get my receipt I needed and was hung up on by the receptionist, then my husband called back and he too was hung up on. I let my bank know, I emailed Mendi one last time and she sends me a message saying I've contacted other salons in the area and your a problem this isn't the first time you've done this! Like I destroyed my own hair? Paid and tipped well, I have only had my hair done twice this year. Since Covid 3 times, one wasn't in Lafayette at all. Calling other salons to slander me? This has been the only dispute. She is a bully she lied never refunded me now contacting other salons giving me a bad name lying, all I wanted to do was feel better thru all the grief. This woman has put me thru hell. Then lies horrible about me salons in my city by calling around to places I've never been too. Horrible. I've filed complaints with my bank, BBB, the Indiana Atty General and the indiana cosmetology board. Having your character assassinated also a veteran, and a person living with PTSD, the exchanges have made me have several panic attacks I'm already on medication for because she was hostile and then gave other salons false information about me and also said I was a problem at other places knowing I've not been to other all these places she accused me of. Like it's my fault my hair was damaged by her salon! I've contacted my attorney as well, Be careful the prices change and before you pay and put your card in their machine know what your charges are before it's too late. I'm posting as the Client Debbie Vance. Gotta love how they turn this around on the client whose paid so much money to them then attack your character and lie about it,

To start, I did not even get a chance to receive their services before I was extremely turned off…read moreby just the first encounter I had starting at the front desk! I walked in, and was not by any means greeted with kindness...you would have thought I must have looked like I was going to rob the place with the way/tone I was greeted with. Not a hello, not a smile, just a, "CAN I HELP YOU?" by a lady, who honestly looked like she might even own the place. Older lady, short (reddish?) hair. I was a little taken aback, but I understand sometimes greetings can be difficult. I walk up to the desk, and explain to the lady that I wanted to do something special for my mom's birthday on a Monday. I don't come to salons often, so I was truly just looking for some KIND insight. Instead of really being any help at all, let alone kind, the lady (in my opinion) very rudely says, "WELL, we aren't even open on monday. Most salons aren't open on Monday." Like I said, I am not at salons often, which I thought I made obvious with my humble questions I asked her initially. Instead of a comforting, kinda response, she talks to me in a tone and (i also think the response) as if I'm stupid. Call me crazy, but if you want people's business, maybe consider not making the customer feel stupid. I'm sure maybe the services they offer here are probably done fine, but I can tell you right now kindness goes a long way. I can truly say I dodged a bullet by not giving this business my money--let alone taking my mom here for her birthday.

Rudest most conceited staff!!! Worst service I have ever received at a salon. The young girl that…read morecolored my hair needs to learn respect for other people.

I had a wonderful visit today for a dermal plane and moisturizing facial. She was knowledgeable and…read moreexplained every step. It was a very relaxing visit and skin feel fantastic! I will plan to visit again. I would recommend this this certified salon to my friends. Great work for a great price. Taylor is one of the best!

I made an appointment here with Dana Scott on the reference of a co-worker. I have a few hair…read morestylist that I like but didn't want to drive an hour and half to get my hair cut and highlighted for my wedding. Well that was mistake number one! I went in and showed her exactly what I wanted with multiple pictures and she cut my hair. When she was through I commented that there was not many highlights and she said it was the lighting. I said okay. The next morning I got up to do my hair and it was cut uneven on the sides! I called and let her know. She stated before I left if after a day or two I wasn't happy with it to call her and she would fix it at no charge. Saturday after work I went in and at this point I was a bit nervous about her cutting my hair again as it was not done right the first time and I had little hair left and wedding a week away! I asked for a refund on the cut and was told to sit in the chair. She flat ironed it some more and said it looks dead on from the back! I was like the front is not! She continued to make excuses as to why the cut was not straight maybe because I was playing on my iPad and looking down! Well, hello I've always had hair stylist ASK me to look up when they needed to or whatever with no problem! My neck is not the straightest either but again I've ALWAYS had a stylist ASK for me to move my neck in such a way that it was straight for them! She however does an AMAZING job on eye brows!

This salon is huge. Ive only ever had pedicures there but it's clean and they have lots of stations…read morefor hair services. For Pedicures, Evian does a fantastic job. She does beautiful nail art too! Check her work out on IG at Nails by Evian.

My nails have always been phenomenal, and the staff is super nice!!! I would recommend!read more

I was in desperate need for a trim. I wanted to find a place near campus and I saw the great…read morereviews on google and here so I thought why not! Jia took me on a very busy day! I called her the morning of July 2 and she was able to take me that afternoon. She is very personable and took time with my long hair. She is so friendly and kept telling me that if I wanted anything corrected to just give her a call. I will definitely be back for my next trim!!

Been searching for a good haircut for the past 4 years, and often wait till I'm home over a break…read moreto get it done. I have long curly hair and often get my haircuts butchered. I was pleasantly surprised when I stumbled across this shop. It's been at Purdue for 25 years and is the underground spot for Purdue athletes starting all the way back with Drew Brees. Had a good conversation and felt very comfortable making suggestions throughout the cut. Only complaint is I graduate in a month so probably won't be needing another haircut before then...

My stylist moved to this salon and I found her and followed. Best hair decision ever!…read more Debonair salon has spaces/suites/sections/ spaces that stylists can independently rent out and work in a salon but independently on their own name, product, style, and whatever else. My stylist is awesome and rents the back corner which has a window, wood walls with mirror decor diagonally placed in the wall design. So lovely! I have always loved this stylist, but now out on her own, it's like amazing magic happens. She has no rules but her own. Her rules are amazing hair! She ups the A+ every time. How great can my hair get? I thought it was hopeless at one time. It is magically better than ever! The owner here brewed a pot of coffee because I wanted some and my stylist had some too. Otherwise they have water, pop, and all the other beverages offered like most places. Here is a unique and neat place. It's decorated and designed all around for a little of this and a little of that for everyone. There are couches, some have Valentine's Day teddy bears out! Cute. The place is kept clean. The girls each kinda do their own business but certainly help each other out just being at the very least booth friends in the same profession. They watch each other (especially my girl) work her unique skills and Magic. So, overall - unique talents and skills are shared to each other here among the staff making all of the unique independent stylists better than before. My girl is just the best that I don't know who she can watch besides herself at this point, but this place has nice people and the stylists are kind and all independently bill. So my girl is 10 stars. Salon is a wonderful 4. The suite my stylist rents is amazing, the rest is certainly well kept, and the people here are kind. The owner cares about the stylist renting space out and the customers being happy and safe. I don't know if he even does hair or just runs the building, but the owner is the first one to help his tenants renting space serve their customers. He cleans, sweeps, and makes/brings beverages and even refills and asks his stylist and the customers if they need anything. Very nice people. All independent here. The owner makes me feel like this is a mom & pap place with the stylists inside growing the love. I have been twice. I will return to my girl always. However I am loving this new salon. Rather than the last prissy salon that was just too much for anyone, this place is relaxing, comfortable, chilled, no one is stressed out. Just peace, love, and hair! Go inside and check it out. It's better than you would think. I had a horrible day even, but I left here today feeling happy, relaxed, and my girl made me feel like a million bucks! Thank you Debonair Salon! Your magic inside is quite possibly a Lafayette hidden gem in the making!

I just got a hair cut and dyed it and I absolutely loved it! the worker was so nice!I had a few…read morepeople with me and they absolutely loved hanging out here!

Convenient online scheduling and payment, very friendly, reasonable price, and great haircut!read more

Friendly service, looking to get my son who has curly hair a haircut and she did a great job.read more