There are not enough words in the world to fully express the gratitude I feel for Dr. Amini. From…read morethe very first appointment to my recovery, this extraordinary human being demonstrated the highest level of skill, compassion, and dedication I have ever witnessed in any medical professional. I came to him in one of the scariest, most uncertain times of my life. My condition was complex and I was filled with fear. From the moment I met Dr. Amini I felt something I hadn't felt in a long time -- hope. His calm, confident demeanor was matched by an incredible ability to explain what was going on, what needed to happen, and how we would tackle it together. I immediately knew I was in the best hands possible. The surgery (a Whipple procedure) itself was nothing short of miraculous. What others saw as a high-risk, complicated case, he approached with meticulous precision and unwavering confidence. He not only performed the operation flawlessly, but he did so with a level of care and foresight that I truly believe made all the difference in my outcome. The post-operative care I received was equally exceptional. Although, I weeks in the hospital Dr. Amini checked in constantly, listened to my concerns, and always made me feel heard and respected. This isn't just a surgeon who performs procedures -- this is someone who sees the whole person, who fights for their patients with everything he's got, and who genuinely cares. It's rare and remarkable. I will never forget it Thanks to Dr. Amini, I am here and alive. I get to work, achieve my goals, and live my life again. all because of his expertise, heart, and l unwavering commitment to his patients. If you are looking for a surgeon who specializes in pancreatic issues Dr. Amini is the best and someone who combines world-class medical excellence with amazing bedside manner. He is the absolute best -- a true hero in every sense of the word. Thank you from the bottom of my heart. Dr. Amini gave me my life back. In addition, his staff is incredible! From the moment you walk in the doors you feel welcomed. All staff members treat you with respect which rare to find in the medical profession!

Dr. Albert Amini was my surgeon and recommended by a friend who recently had the same procedure. My…read morefirst appointment he explained everything well in terms of it being a laparoscopic procedure using mesh and answered my questions. Directly after the surgery, I was told there were no complications. I do still feel the screws they used to attach the mesh to my body cavity. They still cause me pain. It's 7 weeks post op and I was told they would dissolve and they definitely have not. I've gone in for a 3-4 post op appointments because they said it would be 2-3 days painful but it was more like 5-7 days of real core pain. The light duty and lifting limitations should be extended too. For any person, this is a big surgery. They try to say, "yeah people bounce back the next day..." well, that's not my experience. Kaelyn Garner has been great for questions post op too. I have another post op this Monday (11/13) so we'll see what she says about my recovery. Front desk receptionists (Janet?!) probably knows my phone number by heart because I was calling with questions from recovery, thank you. Update- 12/04/2023 When I went in for the surgery, they didn't tell me about the dissolvable screws. They said it would take about six weeks for them to dissolve, and they still have not. They caused me pain when I'm walking on my crutches as I am still nonweightbearing from my back to back surgeries, bending, during my period, or any little movement in my abdomen. I have a friend say that she didn't have to have screws put in her body after Dr Armini had to fix a hernia after my friend, Emma's hysterectomy. She was my reference for the doctor, but I don't understand why he did different procedures. I would definitely ask him about it prior to surgery. I was under the impression the mesh would just stick to my body cavity.

Had inguinal hernia surgery August 26, 2024 with Dr. Ghazanfari. More than a year later, i'm still…read morehaving complications, in pain every day. It's a year later and all the surgery did was cause trauma to my body. The staff is friendly but it seems my surgery and recovery only benefited as a transaction while my health and quality of life has worsened.

The worst experience ever! I went and saw Dr Ghazanfari for a second opinion for an issue I was…read morehaving from a previous surgery. The previous surgeon used the wrong stitches and the stitch was pushing itself out of my stomach. Dr Ghazanfari was rude and examined the area. He ripped the granuloma off and said there I fixed it. He said I needed to go to plastics as you wouldn't go to an electrician for a plumbing matter. He was dismissive and said I shouldn't chase my pain with more pain. Insinuating that I should just deal with it. I went to another doctor who preformed surgery removing the stitches and the infection that surrounded them. I would not recommend any woman go to him as he wouldn't listen to you anyway.

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

I have been using Wren before the name change. When it was Valley Women for women for years now…read more Beth even delivered my son she's my OBGYN. The office is very welcoming. Beth has been the only one I use and I adore her. She's patient , understanding and she listens. I feel she genuinely cares for her patients.

Recently, the office I was attending in Chandler transitioned over to this location near Mercy…read moreGilbert. All providers and staff remained the same as it was all branches of the overall practice. It is a large building and located in Suite 314. It is not very clear in the directory, but you will take the elevator to the 3rd floor. I found immediately once exiting the elevator. Everything looked new and maintained well, so I can see why they transitioned to this office. Upon check in, you will be directed to take a urine sample typically and then take a seat in the lobby as you await to be taken to a room. The bathroom is on the right hand side after the desk. It is much farther back than you realize, and don't want you entering the wrong room! Especially since there is a room labeled L and M, which I initially thought could be Ladies and Men. Oops! The lobby is spacious and seats 20+ people. The chairs are spacious if you wanted to spread out as Covid is still prevalent at times, plus any nasty bugs going around. I personally like to social distance though this is a normal practice to come in sick sick. Overall, it was pretty comfortable while you wait and I did enjoy the third level views from the windows that bring in natural light. As for the type of care and care quality, I must say they have some exceptional staff!!! Donna Bouley N.P. was absolutely amazing this visit! Extremely thorough in reviewing family history, my chart, and tailoring prescription to exactly what I need. She also advocated for me to be able to schedule and see a surgeon for a consult for something I've been trying to advocate for myself for over a decade. Truly appreciative of the care received at this office this week, and all the past visits as they diagnosed a tumor and have been great monitoring it. I cannot recommend them enough!

Dr. Aalok Sahai is definitely one of the best colorectal surgeon's I've seen. Exceptional skills…read morewith a great team. I'd highly recommend this doctor, in full command of his skills. A really kind, nice man.

I liked the doctor however the billing never makes sense to me. I've had two office visits, each…read moretime having to pay in person, then I receive a bill each time for more. With the second bill still having charges apparently from the first visit. Do not recommend for that reason. Billing practices are shady and not up front in terms of having to pay one office visit 3+ separate times

After almost a year of having doctors run multiple tests and trying out several different scenarios…read more(all failing to help), I went to see Dr. Stevenson and ended up having surgery within the same month. He is a fantastic surgeon and I have not felt as good as I do in a very long time! His outlook, explanations, and frankly the whole process was outstanding. That includes his wonderfully helpful staff!! Thank you all so very much!!

Doctor Stevenson was super nice and uber professional . Staff was so courteous . ! Not that I…read morewant to get my gallbladder out , but it's easier knowing all the facts . Thank you.

I hadn't been to Ironwood in over 10 years, which was good for me!…read more Admission was fairly smooth, with online check-in. I wished they had electronic or online medical history though, since that took a lot of writing. The staff was as courteous as it gets. Dr. Anita Koszyk-Szewczyk was overrun by patients, so the NP saw me. She was confident, courteous and efficient. She updated Dr. Koszyk-Szewczyk, who then checked in on me and explained what the next few steps were going to be. Quality care at Ironwood.

I've read many of the reviews about Ironwood and I can tell you that most are spot on. I'm writing…read morethis review on behalf of my wife, who has been battling stage four clear cell carcinoma for the last three years. She was suppose to start her fourth round of chemo on June 4. Her last chemo was over three weeks ago. She saw Dr Mario Pineda on May 21. He canceled her current chemo as her cancer had spread. We went over my wife's next course of action and decided which drug she would be using for her chemo. She went the following week for an echocardiogram the Dr ordered. On May 28 a nurse from Ironwood called me to make sure I had received the Rxs they had sent in and we went over them. Nothing else was discussed. We went for her pre chemo labs on June 2. On June 3, less than 34 hours before her chemo treatment, a lady called me and said, "this is just a reminder of her appointment tomorrow and that her copay $2500. Less than a day away. This is the third time that Ironwood has done this to us. They had over two weeks to find these things out but did nothing. The lady that called me had obviously been selected as the gopher. She told me they were way behind and she was told to call me. I told her I didn't care and her problem wasn't my problem. I was beyond pissed. This wasn't about the money, no other options were discussed and I know if I were to pay $2500 I would never get my money back after patient assistance paid. This is a perfect reason why I always wanted to be the contact person because I didn't want my wife to have to go through more. I can tell you this isn't the first time and I'm sure it won't be the last. I got in my car and drive to the Chandler office. I told the lady at the front desk I was there to sign papers for patient assistance for this drug. After waiting fifteen minutes the lady said there were papers and asked me if I had a POA. I told her that I had brought the POA there at least three times. I asked her what did they do with them? I told her that all Ironwood is concerned with is $$$$. They never call to see how my wife is doing they only call to tell us how much money to bring to her appointments. I have had Simone, an office manager, help me with several issues recently. She is one of the few bright spots at Ironwood. I took another copy of a POA and signed the Patient Assistance form last Thursday. I haven't heard anything yet, just waiting and the clock is ticking. It will be at least 4 weeks between treatments. They called Friday that the Dr had ordered another echocardiogram test? She just had one two weeks ago. She went last week for labs that were never needed. That will have to be rescheduled too. Trust me when is say, I've thought many times about changing from Ironwood but when you read the reviews it doesn't get much better. My wife even got a call from a nurse that told her, "maybe you'd be better off going somewhere else." Who says that to a patient with terminal cancer? I'm done but I hope if you're concerned for your loved one that you seriously consider your choices first. Thanks Simone for all you help, you're the best!

I am in need of a surgery. The first time I came here was at…read more8:10am a couple days ago. I figured I would just walk in and make an appointment since it's literally right across the street from my neighborhood. There was a lady outside who I asked what time they opened and she said 8:00. So I came in and the lady from outside was now behind the counter. I believe her name was Cece. I asked if I could make an appointment for a surgery evaluation, and she said, "oh we don't make appointments in person, you have to call" I feel like she was either having a bad morning and I thought she was kinda rude so I just left. I went and got in my car and contemplated calling for an appointment or just finding a different spot because of the treatment I received. But all of a sudden, there she was standing at my passenger door telling me she could get me an appointment. Her entire attitude had changed and she became much more pleasant. She said the person that normally sets appointments was not there yet but she wanted to get me taken care of anyway. I don't know if the correct person wasn't there or if Cece WAS the correct person, and quite honestly, I didn't and I don't care. The fact that she did a course correction and changed up her entire demeanor to be very nice and friendly was amazing in my opinion and I appreciated it. She took what could have been a bad day and turned it into a great one. So far this has been my interaction here but I have my appointment today (why I checked in, lol) so I will let you know how it goes from here.

After 17 calls staff unable to book colonoscopy. Staff doesn't return calls. MD has stated…read moreseriousness of needed surgery but staff ignores calls to schedule tests. If my condition becomes serious will they bother than to help? It's best to have reliable communication. We will go elsewhere for help, as MD cannot assure us help when needed.

My doctor referred me over to Barrow Brain and Spine. I need a simple procedure. This clinic and…read moredoctors should not have the word brain in their title. I called 2 days ago. No answer, weirdest answering system ever created. Someone calls me back this morning. They give me another phone number where NOBODY ANSWERS!! Meanwhile, I've got pain shooting down my shoulder and arm from a bulging disc. If this is how they start their relationship with a patient, I would run as fast as you can to another clinic or doctor. Imagine letting them operate on your brain.

I transferred my care to Barrow Institute after relocating, expecting a level of excellence…read morecomparable to the Cleveland Clinic in Las Vegas, where I had previously been treated for my neurological condition. Unfortunately, my experience did not reflect that standard with Dr Rinu Abraham. After my initial appointment, I received no follow‑up and was later told that I had "fallen through the cracks." When I asked my physician what approaches typically help patients with my condition improve their sleep, I was immediately told to "see a psychiatrist," which felt dismissive and unrelated to my actual question. I shared this concern with the director of neurology, hoping for a more thoughtful response. At my next visit, I felt reprimanded rather than supported. The physician emphasized that they do not prescribe sleep medication, despite the fact that I had not requested any. I was simply seeking guidance on evidence‑based strategies that might help patients with my specific neurological disorder. I also asked further questions about determining my progression of the condition and other topics a 'specialist' should know of, not in this case. They told me I can go online to a company that can test my markers, but they cannot. I was baffled. This experience did not reflect the level of care I expect or need. As a result, I chose to continue my treatment at Mayo Clinic, where I have found the comprehensive, patient‑centered approach I was looking for. Jonathan Carter is empathetic, actively listens, and cares, but it was brushed off.

SEVG has always been courteous, professional, efficient and they have excellent communication as…read morewell. I went in for a procedure and was treated with dignity by the entire staff, including the follow up call the following day.

I never thought I would write this- but I couldn't have had a better experience during a…read morecolonoscopy and endoscopy! Weird but true! I hadn't had an endoscopy before and was very anxious prior to my Monday appointment. I was advised that it was beneficial to have it done at the same time as my colonoscopy screening. At the surgery center, they flowed seamlessly. Organized and timely. Dr. Anita Spiess and her team were outstanding! The front desk lady, my pre RN Jeff, Intra op RN MJ, anesthesiologist, Jody, IV specialist Joanne and post op nurses Cedar and Colleen were all kind and professional. They answered every question with good bedside manners. I'm still waiting to hear from billing, but if I ever need these procedures again (hopefully not for a while!), I wouldn't hesitate to come back. I highly recommend this team!