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Shawn Lottier, DDS

1.8 (4 reviews)
Open • 8:00 am - 4:00 pm

Services - Shawn Lottier, DDS

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Shawn Lottier, DDS Photos

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3 years ago

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Buckhead Family Dentistry - My husband's crown... thanks, Buckhead Family Dentistry

Buckhead Family Dentistry

2.8(127 reviews)
0.1 mi•Buckhead

Fraudulent billing practices!…read more I received a text today saying that I owed them $100. I haven't been there for over a year. They claimed that insurance rejected their claim for a cleaning back in April of 2024. They emailed me the invoice when I requested it, and it showed they had billed the wrong insurance. I let them know their mistake, and they claimed that since they had informed me multiple times (they hadn't) it was my responsibility, and they couldn't bill insurance after a year had gone by. However, they would be willing to settle the matter for $60. I told them I would be willing to pay $40 to settle the matter, but I would need an invoice mailed to me. They ran my credit card for $40 and sent me an invoice saying I still owed them $60! After that, they hung up on me and would refuse to take any subsequent calls. I called my actual insurance, and they did agree that this office should simply bill them and they would sort it out. They even called on my behalf (shout out to Anthem). I stopped going here because the office made me uncomfortable (daytime TV, yuck), and I was tired of getting nickle-and-dimed by their garage parking situation. The fact that they're trying to rip me off for such a foolish amount speaks to low moral standing of the office in general. Steer very clear of this dental office.

I asked for the X-rays to be sent to my new dentists office two days ago and then I had to call…read moreagain to get the consent form sent. Upon calling they were hostile towards me. I need my tooth fixed asap and it feels like they're keeping my X-rays hostage

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Buckhead Family Dentistry
Buckhead Family Dentistry

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Buckhead Dental Associates

Buckhead Dental Associates

4.6(28 reviews)
0.7 mi•Buckhead

I was referred here by a friend. I had cavities and had those replaced which was a very smooth…read moreprocess compared to what I expected. Following the cavity filling, I had a negative experience with my dental cleaning and had no plans to return. She was very rough but bo longer works there. I ended up cancelling my follow up but spoke to my friend and she recommended changing to Jay. Jay is the best dental cleaning I have had. They do not accept DHMO or DMO and they don't confirm your insurance until you check out. There was no intake or let us update your info/ insurance when I walked in which I thought was weird. That is the first thing that I've been asked to do but I unfortunately assumed that I was all good. Typically I have had all medical confirm beforehand so I'm at least aware of the cost. I had to pay $280 for a dental cleaning appointment. When I asked the check out about last year, she said I paid out of pocket as well which was fine. However I paid in full each time and randomly have a $4 charge on my receipt for a starting period of September. I had no appointment in September but I don't know why I was retro charged when I checked out each time. The line item also provides no detail. I would have cancelled the appointment if I had known so I'll be cancelling my future appointments for the year. To me that cost is too much so I won't be returning. I'll be reimbursing myself through HSA for the cost. The front desk, specifically the Caucasian front desk employees, should ask people their name and appointment time. That's front desk etiquette to me and eliminates any assumptions based off skin color, race, or gender. I'm not sure why that's hard but it was giving - I grew up in "whites only" and have not changed. They do offer invisalign but I ended up going somewhere else for a lower payment plan. They only offered 4 payments and I had other financial commitments so I wasn't willing to pay. Cons are the price, paying for parking and communication based on the above.

I was 10 min early for my appoitment, they made me wait for 20 minutes with out any excuses neither…read moreappologies. OK. Then I had a negative experience with my dental cleaning, she was very rough and did not clean correctly. I was referred by a friend and I have no plans to return, my experience was really bad.

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Buckhead Dental Associates
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Shawn Lottier, DDS - generaldentistry - Updated July 2026

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