The owner is very nice and accommodating, had gotten my clothes cleaned and repaired on short notice. He also suggested ways that I can save money even if it meant not using his services. The place is always clean and pleasant atmosphere with parking right in front of the entrance. read more

Needed a last-minute laundry service late in the evening, and they totally came through! Everything was ready by the next day, super quick turnaround. The owner is super nice, welcoming, and genuinely cares about customer service. I'm planning to come here regularly from now on. So glad I found this spot! read more

They were able to assist with a last minute dry clean. The guy was kind and the price was reasonable.

Went above and beyond. Han drove to his other location to find the matching, original buttons for my grandfather's overcoat. He had sewn the new buttons on within a few hours and I was able to pick it up that same day. Very reasonable, and with wonderful service. Thank you, Han! read more

Shatto Cleaners - Laundry Services Near Me - Los Angeles, California

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They are really good place , they wash shoes , and they do good clean on Leather jackets

Han is a superstar! Not only have I receive all my dry cleaning back in a pristine and timely matter, but he makes the best suggestions for alterations. I 100% recommend this business as a convenient neighborhood dry cleaner and alternation shop. read more

Reliable & always done in a timely manner, you cannot beat his customer service!!!!!!!!

The service here is not the best at all. I dropped off 6 jackets and was chard 70 for not one of them to have been fully cleaned. There was literally still food on one of them. He noticed and still charged for the cleaning. The man was not wearing a masking and coughing the entire transaction. Their card machine was not working and he kept swiping my card so I was charged the $70 three time out of my account. Then he ask for cash! I had to pull up my account to show him it already came out. This place is terrible. Poor customer service and the cleaning was not worth anything. read more

Wow, I had a shirt that needed pressing immediately for an important business meeting at a film festival and Shatto Cleaners came through for me. I called several other places but they all shut down their machines at 3:00 but when I called them and explained to them my dire situation, not only did they not shut their machine down, but stopped what they were doing and pressed my shirt in 5 minutes, and on top of that, the guy on the phone misquoted me and said it was $5.50 when it was actually $6.50, the owner honored the $5.50 price and told me to keep the 50 cents change! Talk about service!!! Too bad I don't live in the area cause I would be their life long client! read more

Shatto Cleaners - The owner. I forgot to ask his name. - Laundry Services Near Me - Los Angeles, California

first of all, this place is so overpriced. Second of all, I'm not sure if the guy is the owner or not. He gave the worst service ever today. I had my jacket sent there for dry cleaning and eventually he charged me 12 dollars for hem when I picked it up. He did text me if my jacket needed to be hemed but I pretty much told him no. When I showed him the text, he gave me this attitude and said "so you don't wanna pay?'" then tossed a ten dollar bill on the desk - no respect at all. I do understand people have their mood. But he really doesn't have to do it that way. Ugh read more

Not satisfied with the service that was provided. I had my dress pants dry cleaned and they came back damaged with the side pockets ripped. I took the pants back to show him but he insisted it didn't happen there. Definitely not going back. read more

They ruined my 4 clothes. Fur, silk, outdoor jackets. Do not trust them. And even expensive!

Kudos for the very nice owner BUT my laundry came back smelly :( Quite pricey for several items. I spent $100 and they send your laundry to your doorstep if you live around Ktown. But too bad my laundry came back either smells bad or no smell at all ( i prefer to have a fresh washed scent on my clothes ) Updated review : returned my smelly laundry and when i asked back the laundry to be delivered (i live at the vermont so its very close) they said they couldnt find my laundry. I was initially gonna send some rugs to them but after that i changed my mind. Finally after they found my laundry they asked me to come there and took the laundry ( i paid in total $200 after putting my laundry twice there ($100 each time) and the service is really disappointing. What's worse, one of the laundry that came back still smells and now i dont even wanna bother to go there anymore i will just find another laundry. Sorry shatto, but you just lost a very loyal customer that could bring lots of business to you :( definitely wont recommend this to my friends. read more

I don't really know how to review a dry cleaner, but I can't object to Shatto Cleaners. I'm only giving them four stars because I don't really know what makes for a truly amazing dry cleaner, but I imagine it can be a bit more than this. While I live close enough to walk to Shatto Cleaners I can imagine their parking situation isn't too hot. So, um, one star off for that. And for not knocking my socks off. But what should I expect? Oh the agony of this star rating system. The pain. The responsibility. Were my clothes clean? Absolutely. Did they fix the zipper in the pants I've had sitting in my closet for two years thinking "I'll get this done some day?" Yup. Were they prompt? Probably, but I was too lazy to pick my clothes up at the pre-arranged time to tell. I imagine they were, though. Were they friendly? Very much so. And helpful. Expensive? Again, I don't really know if I'm educated when it comes to dry-cleaning, but I didn't feel like I was being charged anything I shouldn't have, so no. So, my friends, I'm quite happy with Shatto Cleaners. I recommend them if you're in the area of 4th and Vermont, or if your everyday travels take you along Vermont. read more

This place was very over priced for the quality of work. It was $144 to get a rug cleaned and there are still stains on it. This is very disappointing. I will not be a customer here again. read more

Shatto Cleaners - Laundry Services Near Me - Los Angeles, California

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Way too expensive. I dropped my clothing off and asked prices which they said they would text me once the owner got back. It was 2-3 times the price of other dry-cleaner services! Did a good job but nothing you can't get at another place for less read more

Terrible service for my shoes and bags., they have no idea about how to wash luxury brand bags and shoes correctly and such unprofessional skills Ruined my over $4000 value's staff. My bad and shoes lost the original color and looks like a fake one right now! Worst evaluation ever!!! read more

Worst place. Not recommended. I just dropped my hoodie for dry cleaning that has some oil spots on it. Owner said they can remove it but when I pick it up spots stiil there, even smells still little bit dirty. Completely unsatisfied for service, just should wash it in hot water with more detergent that should be way much better thatn their service. Again, HIGHLY NOT RECOMMENDED. read more

I brought three shirts that just had dirt on them and one was my fav shirt that cost 300$ looks way worst then when i brought them in. Messed up my fav shirt dont come here read more

Best cleaners in the neighborhood I've been going here for a few years now after deciding that I should actually take good care of my clothes now that I'm in my 30s. They are soooo nice every time the owner is there he is always greeting us with a smile. The employees work really hard here and the prices are decent! We brought our wedding garments here and they were all done in tip top condition! So happy to have this spot here in town. read more

The owner here is very friendly and always suggests the best options for my clothing: from alterations to dry cleaning. I highly recommend everyone to bring their clothes to Shatto Cleaners' care. read more

One of the worst customer service experience I have ever had. Beside the owner seems nice, there is nothing right here. Overpriced, trust me, you can find a much better deal easy. The person I spoke to did not know the pricing. Was promised to get to me in a few minutes, but ended up spending half a day just trying to get some shirt cleaning started and failed. I wish I can say something positive, but, sorry, you just lost a customer. read more

This place used town be most reasonable place in K town. But since they raised their price, it is same as others now. Missed good old price. But Thankful to take care my clothes until now. read more

I've used this place 3 times and I've been happy all times. I recently discovered this place, close to my house, and I will keep coming back! Great customer service, most importantly quick service and a very friendly staff. Most of my clothes are designer, and Shatto is the place I trust with my attire. Thank you for your services! read more

I have been here several times and have never been completely satisfied. All 3 pairs of pants that I have had hemmed are falling apart and when asked to starch a shirt it never comes out looking freshly pressed. The final straw was when I asked for 3 items to be DRY CLEANED and when arriving the next day I found that they were pressed only, and STILL DIRTY!! After giving them many tries I am continually dissapointed and will definitely not return....my advise,go somewhere else! read more

DO NOT WASTE YOUR TIME OR MONEY W/ THIS PLACE! I had three things that needed alterations, and they messed up on ALL of them. They even did a half-assed job when I picked it up for the second time. The guy with the glasses thought I was being picky when I pointed out an area that wasn't stitched all the way and didn't want to fix it. SERIOUSLY?!?! The nerve of that guy. I spent $32 for a less than shitting job that I'll need to take somewhere else for someone to correct. I REPEAT DO NOT GO TO THIS PLACE!! read more

Always professional, polite, prompt courteous service with a smile. You don't find many company's like that anymore. Weather my needs are small medium or large they have accommodated me without a hitch. I can leave my clothes in confidence that they will be taken care of. Best at your endeavor's "Shatto Cleaner's!". read more

Its okay, every single time i take my clothes they seem less faded and some are still a bit wrinkled.. The guy with the long hair is really nice. read more

They are wonderful but I went by the other day and the interior was torn apart and they were closed. I tried to call today and the phone number is no longer in service. PLEASE don't tell me that they shut down!!! read more

Fast, fair pricing, the Asian gentleman in the front (I forgot your name) who appears to be the owner is extremely friendly and warm. I had a pretty difficult tear in my skirt and it came out great. I paid $47 for a dress alteration, fixing a jean zipper, and patching a relatively large hole in a 3/4 length jean skirt. Definitely recommend. :) read more

I have been getting my dry cleaning done here for several years and with the exception of a few problems(missing belts, etc.) I have been satisfied. CUT TO: I bring in some drapes from my dining room that i simply want dry cleaned, They come back SHREDDED!!!!!!! I am talking completely ruined. I take them back to the store and they tell me that there had been some sun damage( slight discoloration) so I should have known that dry cleaning them would completely shred the fabric. Why on earth would i consent to dry cleaning something that would no longer be useable?!!!!!! They did not warn me of this and also did not offer to make it up to me in any way. Just stood there looking at me( a customer who has spent THOUSANDS of dollars there. I have a lot of dry cleaning) and said they thought i understood they would be ruined. Please explain how this makes sense. I will no longer do business with Shatto. I must now replace $1500 curtains. They could have kept my business with a sincere apology and offering to handle my next order for free. read more

Awesome owner, excellent work. Flexible service and pick-up times. If you're in the area, this should be your go-to for dry cleaning, alterations, and garment repairs. read more

I was looking for a new cleaner in my neighborhood. I happened to be doing last min. errands before my wedding and realized my rehearsal dinner dress and honeymoon clothes needed to be cleaned. They quoted me two days but were able to get the whole order done over night. The people that helped me were so friendly and helpful. They made sure to check over each item of clothing and asked if I needed anything repaired or tailored. Great experience and I will be going there again. So grateful they were able to help on such short notice! read more

This place is awesome! They got chilli cheese fries grease out of my white silk shirt. --A word to the wise; don't try getting tough stains out yourself. Leave it to the professionals. read more

I've been going to this one long time and every time I go there, they greet me very nicely and I always pick up my clothes on time. They get their job done very professionally. Even if I live in dtla but I'm still going to shatto cleaner to get professional dry cleaning for my clothes. read more

I would highly recommend this place to anyone interested in alterations. Great People! Great Service!