Good place to get a car with helpful staff . Bad place to get a oil change some fool used a impact…read moreon my oil plug and stripped it out ! Luckily it was just the plug and not the pan ! Dont use air tools to tighten oil plugs no ugga duggas required ! Thats lazy and ignorant.

I got a great deal on my Lincoln MkZ. Condition of the car was very good and they fixed every issue…read morethat I brought up about the car. Even the small details were taken care of to my satisfaction. Lazer and David were both very helpful and easy to deal with. I highly recommend seeing the vehicles that they have.

I was looking at Subaru's for the past few weeks and was never able to find one in decent…read morecondition. I came here expecting the same, but I found a Subaru WRX in GREAT condition! I was new to financing but Lazer and Kaitlin really helped me out and got me financed! They were able to get me into the right car and were very professional along the way. Their technician really knew what he was talking about too! They know Subaru's very well here! They have a great team of people and I will be recommending others in need of a car. Thank you!

Purchased F-350 King Ranch DRW from Jason. Asked multiple times for them to do basic service on…read moretransmissions and differentials. They refused and said that mechanic did a thorough inspection and service. Front differential, (ring, pinion, bearings), hub, axle shaft bearing, and obviously 4WD all failed less than 3000 miles from purchase due to mud and water inside which they never noticed or serviced. Definitely never serviced vehicle properly in spite of recommended service intervals. EGR Cooler also plugged within same time frame - along with driveline u joints that failed and froze. Needed $7000 in work. Truck was driven hard off road prior to purchase without any service and/or involved in a flood. Even the most basic items like the fuel filters never were serviced. Ford recommends fuel filters be changed every 22k. The fuel filter on frame was dirty and nasty - probably hadn't been changed in a very long time. Definitely not at my purchase. Had to call multiple times to get license plate as they never sent out.... finally received after temp tags expired. Will you trust A1 or their mechanic knowing that he let all this go ? Hope I help someone else from making a very poor buying choice.

I've been feeling the pain of A1 Motors for over 6 years. This is not a smear against the company,…read morerather this is truth and I feel compelled to warn those who like me, were just looking to get on the road. In 2013... I had Zingerman's (Ann Arbor Restaurateurs) come to my farm with their brand new $100,000 tractor & plow up over 2 1/2 acres and get it ready for planting. I used to be a Chef and had several restaurants owned by friends lined up waiting for me to grow unique produce for them. I was also working for the Zingerman's Produce farm hence why they were helping set up our farm. Great business and business owners! I had an old rusty dusty Ram 2500 that broke down and I needed a new truck to run the farm. I needed to haul large loads, trailers and more to really build up the farm. So I drove down to A1 in Monroe and met with Rory? or something like that. They showed me a beautiful F350 with the Triton V10. Now I was hesitant as I wanted Diesel but the deal was pretty good and the truck was in a really great condition. I figured I could use it for a few years and sell it once we saw a ROI from the farm. Well I took it home and no title for 4 months. 4 MONTHS! I couldn't drive it on the road unless I was being followed by my wife since it was not registered and had no plates. We ended up having to scrap our entire farm project as I had no other truck to get to and from sites with. I should have gotten a lawyer and sued them for Fraud. If I only knew what I know now. I'm sure this has not happened to everyone but to those out there that have been burned by this unprofessional organization I feel for you. I lost the farm, couldn't do anything without a truck! Could not afford the payments as I had to go back to work in restaurants for next to nothing. Now I have a repossession on my Credit and I cannot, 6 years later, purchase ANYTHING! Even with my incredible income from the business I have now.

Financial services of the operation for financing autos.it's the best business relationship one…read morecould ask for.

This is a great place to buy a used car. The owner is honest and will give you a More than fair…read morevalue for your trade! I recently traded in a car here and recieved more than double what I was offered for my trade from a dealer. The salesmen do not hover or try to convince you to buy something other than what you want. All of the cars that I looked at there were very fairly priced. I highly recommend this place to anyone looking to buy, sell or trade a used car.

This is the second vehicle that I have purchased fro Oganes... He represents the car well and makes…read morethe transaction simple. The first car I purchased now has 161,000 miles and is still going in great condition. My second just arrived and we couldn't be more happy with it. I highly recommend Oganes and Silver Star...

I wanted to write to say how much I enjoyed working with Oganes at Silver Star Motors. I recently…read morebought a 2015 MB S63 AMG from Silver Star that I saw on line. A rebuilt title so I was a bit nervous though the car looked glorious and was exactly what I was looking for price and mileage-wise. He could not have been more helpful, from gladly receiving the inspectors from LemonSquad, to sending the car to the local MB dealer for a thorough going through, and delivering the car to me in South Carolina. I very much appreciated his courteous (very patient) and prompt replies to my constant barrage of questions and worries. Would absolutely recommend Oganes to anyone who may be leary of buying a car sight on seen. He delivered as promised and I couldn't be happier mortoring around town in my new "dating" car. Thanks and Peace, Jay

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Buyers beware of purchasing vehicles from this dealer. Purchased vehicle in January, less than a…read moreweek later, transmission goes out. Never told me about the 'free' ASC Warranty. It's now April and I still do not have the title. Follow-up service is horrible as I cannot get them to send a title or call me back. I would NEVER purchase a vehicle from them again! Currently pursuing assistance from BBB and Atty General's Office.

Chaz Ellis was me and my roommates service rep. Super upbeat and welcoming. Made the process very…read moreeasy and understandable. 20/10 would recommend.

I purchased a 2015 Ford Taurus in May of this year, by November the engine failed and needed to be…read morereplaced. The warranty that I purchased covered the repairs that took 3 weeks in which I had no car. I pick the car up once the "new" engine was put in and 10 days later I start having issues with the engine knocking and the car smelling like gas when I start the car. The car has been towed again back to the dealership leaving me without a car for the second time. I'm hoping this repair won't take 3 weeks like the last one and I have my car back. I understand that I bought a used car, but I've purchased used cars before without any issues let alone 2 engines blowing on me within a month. I have contacted a lemon lawyer, which by the way I was told on the phone by Amy that Ohio does not have lemon laws and that is not true. I know this is a very convenient dealership, but I promise there are better ones out there!!!