Sharper image pools has done a fabulous job remodeling my pool. I would highly recommend them.

Current Resolutions - Ok, Sharper Image is Owning it! Thank you Beth for caring enough to talk to me in person. Conclusion = Refund pending but I feel so much better about them. 10/07/2025 Sharper Image = I tell them for three weeks in a row before this week that there's algae and it needed to be brushed and treated. Since it doesn't get brushed, algae comes back . They send the same guy who didn't do it properly two weeks before hand to treat it and guess what because it was never brushed now I have more algae. Not to mention when he tried to leave, and I asked him to come back and look at the green and yellow algae on my pool. He laughed at me. All they wanna do is send me a bill for things that should've been covered under my $40 a week, maintenance and chemical charge. And this is how they treat somebody who spent 20 grand ( I must not have spent enough for a little respect) in May and they also know that I'm recently widowed and guess what they don't give a damn! So now I get to pay the new Pool company to do W/Sharper Image couldn't seem to do. Negative stars! Hurt and disappointed. read more

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Extremely unhappy with Sharper Image Pools. I thought I was contracting a reputable company but unfortunately everything was outsourced. Diagnostics was never accurate from the beginning leading to extra costs along the way. It's been 3-4 months now and I still don't have a working pool. The last phase has once again been outsourced and I have been ignored as a customer. After spending close to $15,000 on this project you would think the company would see it through to the end but unfortunately not. This project has been a complete waste of money and we still have not enjoyed our pool. If you are looking for a pool remodel I would seek bids from other companies as this one is definitely not professional or reliable at all. read more

We just built a custom home. This was the second time going through this process, so we knew more about the process and what questions to ask. We interviewed several pool companies. Sharper Image Pools was by far the best price, the highest quality and best customer service! David was amazing to work with for the design and stayed on top of the project from start to finish! I would use them again for any pool. read more

Sharper Image Pools - Hot Tub - Pool & Hot Tub Service Near Me - Tampa, Florida

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We had to resurface our pool and install new pavers, after getting a few estimates, we decided to go with Sharper Image Pools. Jason Murray was very responsive and on top of things, any questions or concerns we had, he was quick to help us. The team at Sharper Image is very knowledgeable and kept us informed of timelines. After hearing so many terrible stories of homeowners being left hanging with unfinished work or pool companies going out of business, we were confident that this company will deliver due to their long history in this business. read more

When deciding to hire Sharper Image for our pool resurfacing, the first person I spoke with was the owner of the company. He was very informative but wasn't pushy at all. I'm so glad we decided to go with this company, from the first phone call to the last day they started our pool back up. With all of their crew that came to the house, every single person was so nice and very professional. Nick is probably one of the nicest people I've had at my house doing work, EVER! Beth was a pleasure to work with as well. Kip was great and kept our best (budget) interests in mind when making decisions about the pool. There were no hidden costs, the pricing was upfront and honest. Our pool turned out amazing and the work was done in a timely matter. I will be recommending this company to friends and family! read more

Sharper Image Pools - Pool resurfaced, new tile and coping. Don't mind the decking. That's to be done at a later date. - Pool & Hot Tub Service Near Me - Tampa, Florida

Paver job was flawless and the guys showed up on time then worked hard all day. The pavers were placed in the correct pattern and dimensions as agreed. Really impressed both times I hired this company. Could not ask for anything else. read more

On June 30, 2021, and after 28 years, our pool pump finally gave out. After making numerous phone calls to very brusque responding companies, I found Sharper Image Pools. Beth was very patient and asked me for pictures of the existing unit. She asked that I send as many as possible so they could see what they were dealing with for a replacement. The very next day, I received an emailed quote from Sandy. I replied with some questions, and she immediately returned my call. On July 5, Dave installed the pump in a couple hours. He did such a neat job and left everything in perfect order. The entire office staff provided outstanding service, and I would recommend this company wholeheartedly. read more

If I could give it a 0 stars I would worse customer service I have ever encountered. . . I needed to have someone come out to give me an estimate, I called them and I spoke with a woman first. She was rude and not very helpful, she put a man on the phone that was equally rude and unhelpful. Apparently didn't think my pool was worthily of their time. Thank you for not helping me out. I found Paul and he did a great job resurfacing my pool! ! ! ! Props to him for an awesome job and great customer service. I don't recommend anyone to go with this company! read more

Sharper Image resurfaced our pool in the summer of 2018 in Valrico, FL. The guys did great work and the pool looks wonderful! They have been very prompt in following up with us and coming back on a service call. We recommended Sharper Image to a neighbor and they were also very happy with the work. read more

This pool cleaning business has cleaned my pool for over a year. They have always been quick to respond to issues due to weather or with the pump. I had them do a remodel recently. Sales guy was awesome!!! Always picked up the phone and made sure issues were handled quickly.. it's just nice to see a company complete a job with so little issues !!! Keep up the good work gentlemen read more

A few years ago Sharper Image did some extensive repairs and refinished my pool interior with marcite. Though the pool had been attentively and properly maintained, the marcite is coming loose and crumbling. Repeated attempts to have Sharper Image correct/repair their flawed workmenship has fallen on deaf ears. Don't make the same mistake I did and fall prey to their BS. read more

Need to send their admin staff on answering phone call courtesy courses. Having just called, and the person answering was curt and abrupt as she could not hear me. Am amazed that a company can afford to lose a possible sale due to bad customer service. read more

Would clearly promote Sharper Image Pools: received great advice on selection of materials and restoration methods, with a competitive proposal and an outstanding outcome. Our pool looks like a small ocean of incredible blue. Quite relaxing compared to the once stark white finish. Excellent team and project management: on budget and on time! read more

Worse experience ever! Three attempts, still no quote. Called an requested a quote (loved the crying baby in the background). Three days later no sales person called. Called to complain so I finally got a call back. Then scheduled an apt time only to be no called no showed. Thank you Anthony for wasting my entire day! I guess they are to busy for my business so I will take it elsewhere. read more

I had a great experience working with sharper image pools. The owner really has an eye for design and helped me create the perfect pool and spa for my new house. Everyone that I worked with was very professional and polite. I would highly recommend these guys if you are looking for an amazing one of kind pool design! read more

Called Sharper Image a week ago to request an appt for an estimate on resurfacing/remodeling our pool. Was told the sales person would give me a call. 3 days later still hadn't received a call, so I called the office once again. I was told: "oh yes, that would be Anthony. I can give you his cell number or relay your message to him again". I said relay my message and was told he will call me promptly. Well, here we are 4 days later and still no call from Anthony. HOW DOES THIS GUY STILL HAVE HIS JOB?????? Must be a relative of the owner. My husband told me even is he does call now this is a company we surely don't want to do business with. Imagine the hassle we'd go thru once they started and we had issues. And this is winter, their slow time. Imagine the service you would get during "their season". Good riddens Sharper Image. read more