The Plumb Hero is an amazing company. They are extremely communicative, down to earth, and…read moreknowledgeable. When I needed a new water heater, Jaron came out quickly and took his time explaining the problem and step by step solution. He even created a work around until he could come back the next day to ensure I had hot water! On the day of installation, I wasn't able to be home so he took a video after the job was complete explaining the system and texted it to me. The team did an excellent job with the install (made sure it was up to code) and cleaned up thoroughly afterwards. They ensured I was happy with the result and that all of my questions were answered. I will continue to use them as my plumber from now on!

From the owner: We offer tank/tankless water heater installation, water filtration system installation, sewer line…read moreservices, emergency water leak services, hydro jetting, and water line replacement services to clients throughout Norcross, GA and the Metro Atlanta area. We look forward to working with you!

Our plumber arrived right on time, was courteous throughout the visit, diagnosed and fixed the…read moreissue quickly, and left the workspace spotless. Very pleased with the service.

Not a reliable company. Sent a technician to my house who was not qualified and even said, "I've…read morenever seen an electric tankless water heater before" after I had clearly given Showtime pictures and stated that I had an electric tankless water heater. They then offered to send out a more senior technician but the day of the appointment (an hour before the technician was supposed to arrive) said it would cost me $120 to have them get on the phone with the water heater vendor to troubleshoot. If they had said this upfront I could have evaluated the cost but they did it last minute. Very unprofessional business practices.

We were referred to Miley plumbing from some reputable friends and they didn't steer us wrong!…read moreChris came out to Athens, later than he thought it would be, just one of those days, but he didn't rush, he checked everything out to make sure the job was done and then as he was leaving, after he had loaded all his tools in the van, he saw our second clean out that I had forgot about, he got back out with his machine etc and checked it out too! Customer service lacks a lot these days but if everyone at Miley is like Chris, then They obviously have a great thing going!

Miley plumbing repaired a sewer line blockage we had at our commercial building . Jeff not only…read morefixed the problem but he was so professional, courteous and dedicated to doing a good job! I appreciated his persistence even when things got tough . He stayed and continued to work until he fixed the problem. Scott and Jeff both were extremely responsive , and came when they said they would! My father is a contractor and we've built many buildings, so I have been around the business . Miley plumbing is without a doubt one of the best out there ! I will definitely be calling on them again and refer my friends to them!

Amazing master plumber-has done work for me on multiple properties, residential and commercial. He…read moreis always on time, clean, and extremely knowledgeable.

Last minute toilet replacement and they were here within 3 hours for a reasonable service fee. He…read morewas professional, good natured, did it quickly, and took the old bowl away. I highly recommend them!!!

I can only write this review for Mark with the company. We met him first in 2022 when our pipes…read moreburst on Christmas Eve. The nicest guy! He fixed us up and charged a fair price even after working an exhausting day of busted pipes all over the city! We recently called for his help again. Our laundry room was giving off a rotten egg odor. Mark knew before looking at anything what the problem was. (Spoiler Alert: it wasn't the laundry room at all). He fixed us again for a very reasonable price.

Do not use this plumber the owner Mark does subpar, careless work, almost catching my house on fire…read morewith a ill installed hot water heater and is not an honest business man. Thank God my husband and I were home for the day when I realised there was no hot water prompting us to step into the garage to find the hot water heater on fire, requiring a fire extinguisher and a call to 911 plus it was leaking everywhere. I attempted to contact him by phone with 12-15 calls in total from multiple numbers, text messages (a number he previously texted me on) and emails through his website where I have been left with no response still to this day. Both the unit and his work were still under warranty (an additional cost I paid directly to him) I expected some response considering his highly recommended status locally, instead I was left with paying another plumber to install a new hot water heater less than a week before Christmas. Additionally, I have been left to fight with the manufacturer to warranty the heater which resulted in receiving less than a $400 refund from the company when his work and the unit should have been fully covered under the purchased warranty resulting in full replacement. I paid $2300 for the unit, work and an additional warranty to only find out with the equipment used was subpar (likely purchased on some discount or discontinued item list) and the lack of updated piping and pressure valve (20 yr old home) should have only cost me roughly $1000. Not to mention the fact he did not properly install/wire the unit hence sparking the fire, I could have lost my pets, home and all the contents within. Now weeks later still no response from Mark or anyone else from Leader plumbing assuming there is anyone else besides him after two certified letters also mailed. A reputable businessman I am finding he is NOT from interactions I have had to try and locate him and ensure warranty of the work and item installed.

Service was excellent. He troubleshooted 2 different problems and gave reasonable quotes. Would…read morerecommend.

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work

They serviced my septic tank backup on the Memorial Day holiday. They quickly pumped out the tank…read moreand field line finishing the service in 2 hours. The price was comparably less than other companies. They gave me the price for what they charge to pump a septic tank before I agreed to service which helped me compare services.

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.

Drains Dawgs Were Excellent And helped me in a very tough…read moresituation with my water pump , I will recommend them to all my friends and family Great customer service and friendly ! Will use in the future

The technician Lane got my water pump replaced and my water running quickly at a fair price.read more