Had a great plumber, Caleb from plumber pro. Did an excellent job fixing my water line at the…read morecutoff box. Delivered this great service after 5pm! Very knowledgeable, did the job quickly, answered all my questions I'll be using Plumber Pro for ALL future plumbing needs!!​

I highly recommend Plumber Pro for your plumbing repair needs! I have needed to call upon their…read morehelp a couple of times recently and both experiences were positive. The first call was to fix a leak in a copper pipe. They completed that repair and also located and repaired a second leak that we were unaware of. The technician also noticed some damage to a shower drain line that likely happened when some work was done to an air handler underneath the house. They were able to provide an estimate and returned to complete that job within the same week. Most recently we had another leak that needed repair. Each time Steve has been great to work with. He has provided estimates and advice that were reasonable and fair. We will continue to use them for all of our plumbing needs.

Great service and very knowledgeable team!! The owner is local and he works hard to do the best job…read morepossible. He does not take shortcuts and he does the job fairly and honestly. They were very responsive to our needs, the cost was reasonable, and they definitely went the extra mile to ensure that we were taken care of. Highly recommend!

Wesley came out on a Sunday when we were having hot water issues. He arrived and diagnosed what was…read morewrong quickly and fixed the issue immediately! I would definitely recommend Them for your plumbing needs!

Our entire HVAC system needed to be replaced and we were having a hard time finding a reliable,…read morehonest, reasonably-priced company to come out and fix it. We saw the billboard on 316 for Snellville Heating and Air and decided to give it a go. Joe came by about thirty minutes after the initial phone call, and you could tell right away this was a man who knew what he was doing. He checked everything out and then, the first company to do so, sat down with us to go over everything in detail. He quoted us the best price we'd received and didn't once try to upsell us. He showed us all the certifications that their workers have which put our mind at ease. A week later (and only that long because we weren't home the other days) we had an entirely new HVAC system installed by two hardworking guys. I will say the monthly financing price we got was not ideal for us. I'm not naive, but the whole reason we called in the first place was the monthly financing offer of $50 on the billboard. So that was a bit disappointing, but the overall cost was the lowest quote we'd received so we went with it. Plus, we have ten year warranty on the new system, and a year's servicing. Not to mention the security of knowing we have an honest company working this for us. We really appreciated the service we received after almost two months of a broken HVAC system and companies trying to scam us. I recommend Snellville Heating and Air to anyone looking.

This company was recently bought by Air Georgia. We have two separate systems, one which provides…read moreair conditioning/heat in the main area of the house which is a gas furnace/air conditioner and a heat pump which provides air conditioning/heat to the top floor and a room adjacent to the house. One week in August, the two rooms controlled by the heat pump, began to read in the high 80's. We notified Snellville Heating, Air & Plumbing as we had a maintenance contract with them. They responded promptly and told us something may have been jarred in the air handler zone control board. They only charged us the service fee of $79.95. When they were here the rooms became cooler, however, within hours the rooms returned to temperatures in the mid-eighties and we had to have them back that same day. They then told us refrigerant was needed and they added 1 1/2 pounds of refrigerant for a cost of $150. The next day the temperature in these two rooms again returned to the mid-eighties. Snellville Heating, Air and Plumbing returned that day and said they replaced an electric shut-off switch in the condenser and there was no charge. We thought the problem was fixed but the temperature rose to the mid-eighties the next day. Snellville Heating, Air and Plumbing returned that same day and then said the Condenser Computer Board was malfunctioning and needed to be replaced at a cost of $495. The part was unavailable until the next day at which time they replaced the Board. However, within 2 days, the temperatures again rose to the mid-eighties. A fifth visit was made and this technician told us the problem was a leaky heat pump in the condenser coil and said this needed to be replaced with just a part or a new system was recommended since our current system was ten years old. They quoted at a cost of over $13,000 for a new system. At this time they gave us complimentary refrigerant to keep the room cool while we made a final decision to replace the part or the whole system. We lost all confidence in Snellville's competence in diagnosing our HVAC issues as it took 5 TECHNICIANS coming out multiple days in a row before the correct assessment of the problem was made. We asked management for a cancellation and reimbursement for our second maintenance visit, which the did. However, they refused to reimburse us for the $495 fee for the Condenser Computer Board stating we approved the work to be done. REALLY!!! My response was that as 70+ year olds we TRUSTED the technician that was the issue but in reality we had a LEAK, only identified on the 5TH VISIT and we were due a reimbursement which they REPEATEDLY DENIED. We are not HVAC knowledgeable but in retrospect, shouldn't the need for refrigerant added on the second visit be a "sign" there might have been a leak? They said they were offering a 10% discount on a new system and an upgrade to a higher grade system at no additional charge and that was their compensation. My response was we had lost ALL CONFIDENCE with them and would NOT be using them for a new system. If it took 5 VISITS BEFORE the proper diagnosis was made how could we TRUST them to properly install a new system and maintain it. Additionally, that $495 Condenser Board was of no use to us since we bought a new system from another HVAC company who did CONFIRM on their initial visit there was a leak. This has been a most regrettable situation which has caused us much angst as senior citizens. As a side note, we were told the owner was aware of our dilemma but he never personally called us which we expected given our level of concern.

The best plumber around. Super nice and experienced. I've called 3 others in the area they couldn't…read morehelp me. I would recommend to my family and friends foe their plumbing needs. And there reasonable

My front yard water main developed a leak at 11AM on a weekday. I reached five plumbers via phone…read morewho were all booked up, Jimmy came through with same day service, arriving when he said he would. Replaced a good bit of the line out of the water meter box including swapping the gate valve for a ball valve as well as replacing the check valve. Hired him again the next week to finish up some unrelated work in the house, which he also knocked out quickly. Would hire again. Charged what he said he'd charge.

Same day service. Very competitive pricing. Professional and friendly service. Will definitely call…read moreagain!

We had Empire install/repair a spigot when we moved into our home and more recently install a sump…read morepump. These guys went well above and beyond what we were hoping for. We needed this pump tied into a french drain we were finishing and both carried a distance away from the home. These guys did some serious digging to get the water outlet to a much better location than we were expecting. The finished work, both under and outside the house, looks amazing. The sump pump is in the perfect location and works like a charm. Empire Plumbing is now the go to for all our plumbing needs.