Firstly, we would like to thank Gino, who went above and beyond to make sure our purchase and the…read moreentire process went smoothly. We purchased our car over the email with him and he made the experience quick and easy. Secondly, the car itself exceeded all of our expectations. Even though the car is used it is in the condition of a brand new vehicle. We found a specific model of the Mercedes that we were looking for and it was exactly as described on the website. We will definitely be a returning customers for any future purchases. We should add, that we live in Illinois, which we believe shows that his commitment to high quality service transcends in person interactions as everything was dealt with over the phone and email. We are extremely happy with our purchase and the process. This dealership is awesome and would get 10 Stars if it were an option. Thanks Gino and everyone in Auto Imports Miami for making this experience one of the best ones and truly memorable.

Excellent customer service , from the moment I got there I was welcomed by Gino Suarez ,Uzo in…read moresales showed me the vehicle with great product knowledge as well as the owner , great guy I purchased an amazing Alfa Romeo Giulia Q4 , they have all kind of vehicles for everyone for car enthusiasts to the everyday driver I highly recommend it check it out !!

After a complete nightmare experience at a different Buick/GMC dealership in Brickell, I searched…read moreGoogle Maps and this one came up first, so I went to their website, searched their inventory, found a vehicle I was interested in and called. They confirmed they had it. I arrived at the dealership with no appointment but was assisted immediately by Ron P. - who was extremely helpful and relaxed. He found the vehicle, showed me transparent pricing on his computer (no scribbled napkin notes), offered the available dealer and manufacturers incentives immediately and provided an "out the door" price quickly and competitively. We agreed to the deal on a handshake and I told him I wanted to drive the car off the lot in less than two hours. We then stepped through the closing process very simply and completely electronically. I never had to leave his office, he never told me he had to "check with his manager" on anything. 90 minutes later, I signed all of the paperwork electronically, checked out with the finance manager (which took literally less than 5 minutes) and drove the car home (after it had been detailed and topped off with fuel). Can't recommend this dealership enough (although I acknowledge everyone has different experiences). Especially after the disaster I had that very morning with an alternate dealer. Up Williamson!!!

Service department is a complete disaster. They don't even know what is happening on a daily basis…read more I called after 2 weeks to get my car and then when I got there they couldn't find it. After 2 hours they said they hadn't started it. I was told the mechanic took my job and left on vacation so he could secure the job when he gets back. The crazy part is it was told to me with a demeanor of acceptance. (Sorry this is what we do, we don't have any other info for you). Mind you, my car has 5k miles and needs a trunk actuator. It's been weeks, still haven't heard anything.

Salesman Jackie Babani and acquisition agent Jorge Carta at Brickell Motors have renewed my faith…read morethat good and honest people in the car sales business still exist. It should be noted that this was my 3rd vehicle purchase within about 12 years from this dealership. About 6 months ago I got a notice in the mail from Brickell Motors with a very attractive trade-in offer for my existing vehicle and I saw some great deals advertised on the internet for a new one I wanted. I came in for a service visit and met with Jackie in sales. That day we were just too far apart on the numbers and didn't reach a deal. The trade-in this dealership actually offered when I came here was much lower than the one they'd mailed to me - I was told that was due to "lawyer speak" and fine print in the ad they'd sent me. Also, the pricing I'd seen on the internet for the vehicle I wanted required that I lease it which I never do, and had a few other conditions that left me out. That said, even though we couldn't make the deal work that day, the one thing that struck me about Jackie was his honesty. When I was serious about buying again recently, I came here for an oil change and inspection and explained that while my vehicle was being serviced I wanted to see about buying a new vehicle while trading my existing one. I'd done my research on the price of the vehicle I wanted and knew what my trade was worth, I'd already been in contact with another GM dealer and had an appointment to see them the following day. Whichever of the 2 dealerships made me a better deal, would get the sale. Jorge Carta came to meet with me first, looked at my vehicle, took me to his office and put together a solid offer for the trade. He then took me to see Jackie the salesman who I knew from before. Unfortunately the vehicle I'd seen on the internet had been sold, but they had 2 similar ones in stock in the color I wanted, but with a few more options. We took a similar model for a test drive, and on the way back to the dealership, we stopped at one of Brickell Motors' storage lots to grab the one I was actually interested in. Their first offer wasn't terrible, but it was higher than where I needed to be financially, and the vehicle came with options like a heated steering wheel and seats which are unnecessary in South Florida. I asked Jackie if any other dealerships in the area had the exact model and features I wanted and he did look, but also thought he could make an agreeable deal for the one they had in stock. He met with his manager a second time, came back and made an offer that was solid and we shook on it. He filled it up with gas, had it cleaned and serviced, sent me to see the finance person to sign all the paperwork and I was out the door in my shiny new vehicle within about an hour after we agreed on the deal. Completely happy with this transaction for sure...

This review is solely about Luis Valdivia the service manager who ive tried to speak to…read moreFor about a month, i called 6x in one day and everytime i go in person hes never available and the only response i get from the front desk girls is that he will call me back (he has never called me back) or hes in a meeting, ive had my $120k Hummer in service for over 2 months and its currently still there awaiting parts, and Ive been trying to speak to him about my situation and he hides behind the service reps and never calls me back, its seems like he tells Sistina to call me but theres only so much she can do, at this point i no longer care to speak to him as im currently in the process of lemoning the vehicle.. but the horrible lack of attention of care from Luis needs to be brought to someone attention, i find it super disrespectful that he cant even call a customer back On a brighter note the dealer itself is amazing from my sales rep and fianace GC and service rep Sistina they are always following up with me and keeping me up to date with the status

I've bought three cars from Jorge, and each experience has been excellent. He really knows his…read morestuff when it comes to Japanese imports and always takes his time to address all my questions and concerns. My latest purchase, a Subaru WRX STi, was in fantastic condition and exactly as advertised. The whole process was smooth and stress-free. If you're looking for a reliable, knowledgeable importer, Jorge is the guy to go to.

WARNING!! ASK FOR COMPRESSION AND LEAK DOWN TEST ON EVERYTHING !!…read more hey so i purchased my 1994 r32 GTR with 88k miles on it back in october. I had looked at so many different r32s and walked away from them and found this one thinking this is a reputable import dealership instead of trying to import one of my own or any of the other ones i came across with visible issues. as anyone would i asked any issues / what was done to the car. it was bone stock they had replaced the turbos with garrett's 2860s (stock size) since the stock ones were shot. i asked if it was compression tested and was told "my mechanic checked it out it starts and runs no need to compression test" I live in new jersey i got the car shipped back to me, took the car out a few times drove it. got some wheels and a new exhaust but really didnt even drive it much before it got cold in nj and the car got put in the garage. the car ran.... but had boosting issues here and there, would start up but hesitant and started to have some start up issues. thought hey maybe just some fueling issues i already planned todo some bolt on upgrades. i brought the car todo some fueling upgrades and ecu and tune time to have some fun with my new car. the shop i go to always does a compression and leak down test to everything before any modifications. cylinders 1,2,and 3 came back really low. so the head gets pulled off and as you can see this engine is not useable for any upgrades and needs to be completely rebuilt. it honestly looks like the engine was flooded at some point and put into this car it had enough compression to run and get sold but definitely not to live long. i understand these are old cars but still when you spend $50000 on a car you expect it to run and not need to rebuild the motor in 4 months. i tried calling to see if maybe they would give me just even a little to get the car running just a gentleman's conversation i just spent 50k on a car that doesn't run even 10/5k towards the motor would of been nice nothing here is cheap but all the owner has to say is SOLD AS IS. just know what you're getting into here! COMPRESSION AND LEAK DOWN TEST EVEVERYTHING!!!!! ask for proof! ask for inspection sheets. there is so much in these amazing cars you can't see and will cost you THOUSANDS after spending THOUSANDS on your dream car from childhood.