Dr. Sharla Ruiz and her entire team are outstanding. After receiving dental care through the military for many years, Dr. Ruiz was my first civilian dentist--and the transition could not have been better. The staff is professional and welcoming, the facility is excellent, and the level of service is truly top-notch. I needed to change an appointment and left a message over the weekend so the office would have notice. To my surprise, I received a text that same weekend with helpful options and alternate appointment times. I later realized I was communicating directly with Dr. Ruiz. When I asked why she was responding on a weekend, she explained that both her patients and staff deserve the best support possible--especially from a small business owner. That level of personal commitment made a lasting impression. I highly recommend Dr. Ruiz and her office for any dental care needs. read more

Had a cleaning today and the hygienist Lauren was amazing! I had about 5 years of build up and she was so meticulous, leaving my mouth looking new. I am pregnant and she was super gentle and made sure to check in regularly. Would recommend them to everyone!! read more

Dr Ruiz is an outstanding dentist! She and her staff have taken excellent care of my family for many years. In addition to Dr Ruiz being a fabulous dentist, she's a kind and gracious person. I highly recommend her and this office read more

Dr. Ruiz makes it a breeze. I couldn't be happier with the ease of getting a tooth crowned this year, after I waited years to get it done (because I had a difficult experience getting crowns at another dentist's office years ago.) Another tooth began to be uncomfortable when I bite down, so I returned for an exam, thinking I might need another crown, but Dr. Ruiz will reinforce my molar with a filling to extend its life. I love that conservative approach in extending a tooth's life as long as it's reasonable to do so. So glad I found this office. The staff are so skilled, simply the best. I feel very lucky to have found Dr. Ruiz and her office! read more

Dr Ruiz said I needed a filling replaced. When I arrived for the procedure, she provided an inadequate amount of numbing medication and did some filing down of the original filling. Only afterwards did she tell me the filling did not need to be replaced. She overcharged me with a generic code and then did not provide the discount per my discount plan. I never needed to go in for the appointment. When I asked for the discount plan reduction in price, she refused. Very disappointed. read more

Love Dr Ruiz. She is very friendly, kind patient person. And thorough and caring. !!! I've been to many dentists but she is just terrific. You are put at ease there. Her care quality is beyond terrific and prices very fair. read more

Great Dental office! The hygienist was very thorough and nice! Dr. Ruiz herself was great as well, everyone was very nice and made me feel right at home! read more

Dr. Ruiz is a great dentist! She is attentive and kind. She took the time to reach out to me and worked with my limited schedule. I've sent other locals to her and they all feel the same. She's awesome! read more

The doctor was amazing also orthodontist. Had a great experience, very caring and beautiful people all around. Thank you very much.

This may be a long review because I was seen here three times. The first time I came in for an exam and cleaning and honestly I had a great experience. The entire staff was polite and funny. I had some cavities on my exam so I made an appointment to get them taken care of. After my second appointment I thought they did a wonderful job. I was given a blanket and a pillow once again everyone was friendly. The problems started the following day when I woke up with a lot of pain in my tooth that just had a filling. Each time I would bite down hurt. I couldn't chew anything on that side of my mouth. I called that day and spoke with the receptionist I let her know Wednesdays were my day off. She said they'd squeeze me in on Wednesday and my bite was probably just not correctly aligned and it would take no longer than five minutes so I could come in anytime and they'd get me seen just to call when I was on my way. Wednesday morning I called to let them know I was coming in. The receptionist said she couldn't see me and I'd need to wait until next Wednesday. By the next Wednesday I'd been in pain for two weeks. I couldn't chew on that side of my mouth at all. I get in and the filling had chipped so she replaced the filling. She said if I was still having pain to come back and made me an appointment in three weeks in case it still hurt. Once again the following day it hurts to bite down. I call the office the receptionist tells me I have an appointment in three weeks and to avoid solid food until then! Follow up to five days after the filling was redone and it fell out! I was having my coffee and it fell out! Of course her office is closed Mondays so I had to go to another dentist to fix it and thank God I did! When they did the exam they found two additional cavities on the tooth that she filled. The dentist was shocked that they hadn't been filled and said that one of them was so bad it could have been a root canal sooner than later if it went without a filling due to it's placement. When doing the filling they noticed that the tooth next to the filling also needed a filling. The new dentist was shocked since two of the cavities were visible without x-rays. Will most definitely not be returning. Dr. Ruiz was very nice and polite but I had nothing but pain from this office. read more

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This place is great! I went there yesterday and they were nothing but nice and understanding about the work I needed to get done. Ruiz was great at explaining everything and walking me through it. Thanks for all your help. read more

Dr Sharla Ruiz is by far the best dentist I've ever met She's very caring and very gentle she has a great personality and a huge heart - oh and she speaks English very well I wouldn't go anywhere else - I highly recommend her for your entire family even children read more

No show fee is $115 plus our insurance was charged $65. Such a scam do not come here. Also recieved a rude text stating did you forget? Plus it will take 3 appointments just to get any type of work done. read more

I can't begin to say how grateful and happy I am to have found Dr. Ruiz and her staff. I avoid the dentist like the plague because dental stuff gives me severe anxiety! Dr. Ruiz and her staff are like family, not only are they professional and extra clean but the amount of real true care and quality they continuously give me as their patient is seriously something I have never found with any other doctors office of any kind. Dr. Ruiz has been a blessing in disguise. She has worked with my budget and has continuously been supportive and understanding of my needs and the level of care and treatment I get has been so good and consistent that even now as an out of network provider with my insurance I am not willing to find a different dentist. I plan to continue to come here for my dental needs and recommend them to anyone seeking quality and real care from a dentist who is not out to get your money just your mouth right, with tlc. Thank you so much for everything you and your staff have done and continue to do to be there for me even through covid and other financial hard times. Forever grateful and loyal. My review was long over due! read more

Great Experience!!!I Love This Dentist & Her Crew!!!Such a calming environment!!!! A++++

I had been going to a dentist office in San Marcos for years but things started to change and the same people weren't there anymore. I wasn't really liking how the office was becoming and plus I had been wanting to find a dentist closer to me anyways since it was totally out of the way for me, so my boyfriend recommended me this office and I'm so glad I went! The office was very clean and the staff was friendly. Lauren did my cleaning and she was super nice. I was in a bit of a rush due to being called into work early and she was understanding and super mindful when I asked if there was anyway we could get me out by a certain time. I really appreciated that, so thank you so much guys! read more

Dr. Sharla and her Fabulous staff are the pinnacle of heights among dentistry not just in Southern California but world wide. In ways she can be assimilated with the musician Carlos Santana who many did not know was a perfectionist. When his band members did a good job he was complimentary and chill. When their work was less than expected his sentiment was clear that it had to be corrected and done right! When in her chair I see her staff working diligently to please her and in turn it pleases me. I've been to lesser dentists. As a former Navy Veteran I have traveled the world and had work done by several different dentists on ship and lands afar and unfortunately even other local dentist cannot hold a candle to Dr. Sharla and her crew. They always treat me with respect and I enjoy the visit and the results. I don't see her often enough but mostly thats because they do the job right. Thank You. Sincerely, Craig P. Martin read more

So I'm actually looking forward to my next dentist appointment. Wait, did I just say that. I'm usually pretty scared of the dentist, but the folks here made me feel comfortable and not so nervous. They really took the time to explain things to me and offer me different options for my treatment. I live in Fallbrook, and I would recommend This dental office to any of my friends, coworkers or neighbors. My experience here was great from start to finish. The office is clean, nicely decorated, modern and comforting. read more

Great dental office. Staff is super friendly. Dental Hygienist, Kimberly, was amazing. She did an excellent job cleaning and was very gentle. Dr. Ruiz is phenomenal! This dentist is very informative and super nice. I've visited many dental offices and this one is by far the best. I was referred by family and she is definitely worth the 60 mile drive! read more

Dr. Ruiz and her staff are always friendly and professional. I've had crowns and a bridge replaced, teeth extracted, and biannual cleaning. The procedures have always been done in a timely and caring manner with a bit of humor. I'm moving from the area and am most hopeful I can find a new dentist and staff the can measure up. read more

Very friendly staff and a family oriented environment! Dr. Ruiz is by far the best dentist that I've ever been too! One thing I fear going to the dentist for is the shot for numbing! Dr. Ruiz gives a shot in a way where you can't even feel it! Highly recommend her for your dentistry needs! read more

Dr. Ruiz has been our family dentist for more than 25 years. Her professionalism, expertise and warm personality are immeasurable. She treats each us as if we are the most important patient she has. Her attention to detail was evident in the service she provided our son recently after he had implant surgery, creating and placing a crown and veneer on two of his front teeth. His smile is even more beautiful. Thanks for being a part of our family and an amazing dentist! read more

Life at times throws a curve ball when it time to change dental offices. Dr Sharla Ruiz and her assistance were completely willing to assist all my insurance needs while we spoke over the phone. Kimberly the hygienist did a magnificent job thoroughly paneling and cleaning my teeth. She has a very gentle touch and since I have a small mouth, I was able to stay relaxed. The office atmosphere is peaceful and modern and I loved the 70's classic music. Dr. Ruiz examined and then explained why I needed some work done and I am willing to allow her to do the correct procedures on my teeth. read more

I had my initial consultation with Dr. Ruiz today and I'm pleased to say I loved the entire experience. The staff were all sweet and friendly and made me feel relaxed. Dr. Ruiz spent a lot of time with me and explained all of my options and let me decide for myself how to proceed. I haven't had any actual work done yet but I'll be sure to update when I do. read more

Dr. Ruiz is so caring. She follows up and makes sure that everything is going well and she is very gentle. The office is very clean and it is a welcoming environment. The customer service from the rest of her staff was above and beyond. I can't say enough good things! read more

Can not recommend Dr. Ruiz enough. I was a bit skeptical because of bad past experiences with medical and dental care, particularly in Fallbrook, and she truly exceeded my expectations. I called in with excruciating tooth pain and she got me in immediately. All of her staff had extremely great customer service, possibly the best I've ever experienced! They confirmed I needed a root canal and already had an appointment for me to transfer straight over to an Endodontist. Her facility was very clean and up to date while maintaining a local feel where they know you when you walk in. I will be back!! read more

Dr. Sharla Ruiz was my dentist for about 15 years until moving her practice to Fallbrook. She provided excellent and painless dental care in a comfortable dental office. Visits to her office were pleasant and she surrounded herself with friendly and professional staff. When she moved, her practice was purchased by a dentist that does not compare to her skill-level. I miss her very much. read more

BEST DENTIST EVER!! If you are looking for a dentist in this area, you NEED to call Dr. Ruiz. I've never had such a great experience and enthusiastically recommend her to anybody! You won't regret it! Her office was quick to get me in after my initial call and even called me the day after my exam to get me in for some work following a cancellation. The staff is INCREDIBLY friendly and helpful! I cannot say enough at how pleasant and helpful this office has been! I recently moved to California and needed a dentist to finally get some work done that I wasn't able to take care of before because of my job. Even as a kid, I've constantly had issues with dentists. I have lots of hereditary dental problems and Dr. Ruiz was very understanding and patient with me explaining the problems and actually personally worked with me to problem-solve and prevent any further issues with my diet and lifestyle. I'm shocked that she took the time to sit with me and make a plan to help my teeth. **For the first time in 25 years, I actually look forward to going to the dentist because of Dr. Ruiz!!** read more

I have been in the dental feild for over 11 years. I have had cavities since then! I know better than to WAIT. Waiting allows for a root canal and crown in the near future, no thanks! Unfortunatley I have not been able to find a dentist. I have high fear of needles, HIGH FEAR! I also know how hard it is to get a great restoration done that will last for YEARS! So I have NO TRUST. These worries are GONE after I was treated by Dr. Ruiz!. I made an appointment with DR. RUIZ today. I was blown away from my experience in the dental chair! BLOWN AWAY! I received a shot with NO PAIN! I received a filling restoration with NO PAIN! After my visit....this is when the numbness starts to wear off and the pain really kicks in, most of the time it is where you received your shots I HAD NO PAIN! My idea of going back for another filling is joyfull. I KNOW I WILL GET THE BEST CARE! AND I WILL KEEP MY TEETH I CAN'T WAIT TO TELL EVERYONE ABOUT HER! B.B. read more

Wow! Amazing dentist , kind staff and a painless crown procedure! Dr.Ruiz took the extra time to listen to my concerns and I didn't feel rushed. Thank you so much for a great visit. It's dentist like Dr. Ruiz which make a difference and I'm sure less people would be afraid! read more

The staff was awesome!! They made me feel welcome from the moment I walked in. The Dentist was especially gentle. Believe me, I HATE going to the dentist, but they put me at ease and made it an stress free experience. read more

Dr. Ruiz is Fantastic!!! She has a lovely, bright office and very sweet staff to match. The hygienists are gentle as well as thorough when taking x-rays, cleaning etc. which is very challenging to find in a dentist. In the past I have always dreaded going to the dentist, but this office cares and it almost makes it fun. Thank you Dr. Ruiz and your awesome staff for the great service!!! read more