Recently visited this location for COVID vaccine . Very warm and organized experience. Daughter and…read moreI received top shelf professional assistance . Had to make two trips to complete the process(two shots). Each trip we had great customer service . Had to travel a 30 minutes to get there and didn't know what to expect. I'd travel 30 minutes again and again for that level of customer service. Thank you so much pharmacy and store team.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

The pharmacy sucks. When I call and they tell me a prescription would be ready in 30 minutes and I…read moreget there they tell me it's going to be a little while and I ask do I need to come back and they tell me well yes. That's bullshit when I've had to drive for 20 minutes then they think I'm supposed to go home and come back. My wife and I are taking our business to Kroger and they've lost a customer. This ain't the first time this happened . I'd go lower if I could on the stars

Very pour drive thru coverage. Never acknowledged me being here waited 10min. Have never had…read moreproblem

A small local pharmacy next to a Subway restaurant. The shelves are stocked kind of funnily…read morebecause with each item displayed, there is literally only one or two of that item on the shelf! I'm assuming that they have more in stock in the back. The selection is okay, although not as extensive as a chain pharmacy. The ladies in the back handling the cash register and pharmacy are really nice.

Great down home pharmacy great staff if I lived in Rome this is the placeI would shop for my needsread more

I don't know why I haven't done this sooner. Everyone there goes above and beyond the point of…read morewhere they make everyone feel like family! I am in awe of their dedication and commitment that they display to each of their patients. They know you by name and sincerely are interested in your wellbeing! I will never go to another pharmacy again! I just wanted you to know that you ARE APPRECIATED! Kindest regards Tina and Chuck Summers

From the owner: Deliver. Most Insurances Accepted. Drive Thru Window. Medical Equipment. Nebulizers. Childrens…read morePrescription Flavoring. Watkins Products.

Wonderful pharmacist who ordered my cortibalm lip balm I needed for my lips that were prescribed by…read moremy dermatlogist that I could not find anywhere else.

I have been taking care of in-laws in Rome from Atlanta. This is a challenge, particularly when it…read morecomes to prescriptions. The major chain pharmacy where my in-laws have their prescriptions doesn't deliver and isn't caretaker friendly when it comes to paying for scrips for parents over the phone. (not their fault, just corporate policy) I called Winslette in a panic because my in-laws needed a drug asap. They let me set up the account on the phone, got the scrip transferred for me and got it delivered same day. This was a huge help and put my mind at ease.They were very kind and took a lot of stress out of it for me. If you are a caregiver from afar, I strongly recommend you give Winslette a try. It will make your life easier and put your mind at ease.

A Scathing Review of Winslette Pharmacy (Extremely Slim Summary of a Review: It is too long let me…read moresum up). I (37, female) was a customer of Winslette Pharmacy since I moved into the neighborhood from early 2019- 6/7/2024, about 5 years. We've been through a pandemic together.    Winslette Pharmacy has a lot of good amenities and good attributes, but as a "practice" do not treat all their "patients" equally or act in their all of their best interests and if you find yourself requiring less of their services (be it because your health is improving and you need less prescriptions or your employer clinic gives you some medications at no cost to you) you will eventually be deemed not worthy of their time and asked to find another pharmacy.   ‍Overall I chose to go to Winslette Pharmacy because they are a local family business and as long as they're treating everyone fairly with respect then fantastic. I had never heard of wrongdoings by them. I didn't love that they use religious symbolism in their marketing but I had never felt judged or unwelcome there and I never felt like they were being evangelical or pushy with their beliefs so that was not an issue for me. Eventually they betrayed my trust by telling me to take my business elsewhere after stringing me along for six months. After having called an hour earlier to check if my medicine (one in shortage and high demand) was in stock and being told it wasn't I called back because the FDA shortage page listed my medicine as available. I was then told it was no longer being carried by them and was put through to the pharmacist:   I can't go word for word for the majority of my conversation with the pharmacist on this part because what he proceeded to tell me shocked me so badly that I just couldn't process it fast enough, frankly I may have asked him for clarification in a couple of different ways because I thought there was some misunderstanding and I was seeking to clear it up--- but I do very clearly remember him saying,  ‍"Ms. Robinson I'm sorry you don't like what I have to say about this, but we are not making enough money from you to supply this medication to you and we aren't taking new customers for this medication. We're able to supply it to our long standing customers but not you."  ‍"I'm not a new customer I've been coming here for years," I say incredulous, "I've been trying to get this for months from you, calling weekly."  ‍"But you don't get your maintenance prescriptions or any others here so it isn't worth it and we're loosing money on it so it's our policy to now only sell this medication to people who have already been getting it here and do business here,"  he said--yikes.    How long were they going to keep stringing me along on the phone, holding onto my prescription?   I had been calling devotedly for months at their suggestion to do so!   When did they decide I wasn't worth it anymore?  If I hadn't called back with more questions because I happened to check the FDA website today, when were they going to tell me about this "policy change?"  How long has this policy been in effect?   How long have they just been putting me off with the medicine available? Frankly, I wouldn't have been so upset if this had been handled differently. At no point was there a notice sent to me that there was a new, impending policy that would directly impact me, my medication, and my health. There was no call, no text, no letter, postcard, or even post on their social media nor sign on their door or drive through window.  ‍ There was no good faith "Hey these specific medications are harming our business because *insert reason here* and we can't keep supplying them to our customers"  ‍ No Siree.‍ Heck-- someone could have been forthcoming during ANY of my calls these past SIX months. If I hadn't called back--the same day-- an hour later with more bothersome questions taking up their valuable time, HOW LONG would I have been strung along with degrading hope and health. Also--- How many other people has this happened to?!?!  Edit: If this looks familiar but very different, I posted the whole review on the Rome GA Reddit and am about to add this version of it to Google reviews (both Google Reviews and Yelp have much smaller word counts than Reddit). What's different on this version: it cuts out A LOT of personal story, context, guessing work, a ton of entertaining emojiis and a bit of pettiness. I suggest searching for it, it has the same title: "A Scathing Review of Winslette Pharmacy"

I usually don't complain about individual personnel but Amy (Pharmacy Technician) is very rude and…read moreunconcerned about the well being of my husband's condition. I have reported her to management who informed me that she would not apologize for hanging up on me and for not identifying who she was even though I knew her first name. It seems that customer service is lacking from this individual. I have never had any issues with other employees. Everyone else has been very helpful and responsive.

One technician took my medication and kept it. She told me I had already picked it up and signed…read morefor it so I asked to see my signature. She said no. Van Meter had to get involved to get my Xanax back from Amy. I actually talked to the police but the officer suggested I speak with Van Meter before pressing charges. I should have pressed charges. The last straw was when my doctor called in refills for my medications and all of them were filled at Kroger except one. The Xanax had been rerouted to a CVS that I had never been to. I spoke to Amy in person and she said she would take care of it. She never did a thing. I had to call and talk to a pharmacist who was able to track it down and was unable to figure out how the prescription had gotten there.

Order placement online is flawed. The box designated to enter the prescription number of the prior…read morepharmacy's prescription number will not accept letters. Only numbers. CVS may not list letters in their prescription numbers, but The Prescription Shop in Calhoun does. Attempting to transfer the script a much older prescription that was not by the same doctor, not that anyone here had the ability to actually contact my doctor. It was decided that a replacement script would be used because the medication name was the same. Of course the dosage was 50% different and times daily twice the amount. This location is not interested in ensuring the correct script is filled. Getting it close is their goal. Requesting my discount card to be used was ignored and the total was over twice of The Prescription Shops price out of Calhoun. Informing CVS will be ignored and no one will correct the issue online. That would require someone at CVS to care that one of thour elderly may die due to their neglect.

Kelvin and the whole crew are always friendly and extremely helpful. Prescriptions are filled on…read morethe spot and they always help with insurance. Honest, courteous and professional.