I have been taking care of in-laws in Rome from Atlanta. This is a challenge, particularly when it comes to prescriptions. The major chain pharmacy where my in-laws have their prescriptions doesn't deliver and isn't caretaker friendly when it comes to paying for scrips for parents over the phone. (not their fault, just corporate policy) I called Winslette in a panic because my in-laws needed a drug asap. They let me set up the account on the phone, got the scrip transferred for me and got it delivered same day. This was a huge help and put my mind at ease.They were very kind and took a lot of stress out of it for me. If you are a caregiver from afar, I strongly recommend you give Winslette a try. It will make your life easier and put your mind at ease. read more

A Scathing Review of Winslette Pharmacy (Extremely Slim Summary of a Review: It is too long let me sum up). I (37, female) was a customer of Winslette Pharmacy since I moved into the neighborhood from early 2019- 6/7/2024, about 5 years. We've been through a pandemic together.    Winslette Pharmacy has a lot of good amenities and good attributes, but as a "practice" do not treat all their "patients" equally or act in their all of their best interests and if you find yourself requiring less of their services (be it because your health is improving and you need less prescriptions or your employer clinic gives you some medications at no cost to you) you will eventually be deemed not worthy of their time and asked to find another pharmacy.   ‍Overall I chose to go to Winslette Pharmacy because they are a local family business and as long as they're treating everyone fairly with respect then fantastic. I had never heard of wrongdoings by them. I didn't love that they use religious symbolism in their marketing but I had never felt judged or unwelcome there and I never felt like they were being evangelical or pushy with their beliefs so that was not an issue for me. Eventually they betrayed my trust by telling me to take my business elsewhere after stringing me along for six months. After having called an hour earlier to check if my medicine (one in shortage and high demand) was in stock and being told it wasn't I called back because the FDA shortage page listed my medicine as available. I was then told it was no longer being carried by them and was put through to the pharmacist:   I can't go word for word for the majority of my conversation with the pharmacist on this part because what he proceeded to tell me shocked me so badly that I just couldn't process it fast enough, frankly I may have asked him for clarification in a couple of different ways because I thought there was some misunderstanding and I was seeking to clear it up--- but I do very clearly remember him saying,  ‍"Ms. Robinson I'm sorry you don't like what I have to say about this, but we are not making enough money from you to supply this medication to you and we aren't taking new customers for this medication. We're able to supply it to our long standing customers but not you."  ‍"I'm not a new customer I've been coming here for years," I say incredulous, "I've been trying to get this for months from you, calling weekly."  ‍"But you don't get your maintenance prescriptions or any others here so it isn't worth it and we're loosing money on it so it's our policy to now only sell this medication to people who have already been getting it here and do business here,"  he said--yikes.    How long were they going to keep stringing me along on the phone, holding onto my prescription?   I had been calling devotedly for months at their suggestion to do so!   When did they decide I wasn't worth it anymore?  If I hadn't called back with more questions because I happened to check the FDA website today, when were they going to tell me about this "policy change?"  How long has this policy been in effect?   How long have they just been putting me off with the medicine available? Frankly, I wouldn't have been so upset if this had been handled differently. At no point was there a notice sent to me that there was a new, impending policy that would directly impact me, my medication, and my health. There was no call, no text, no letter, postcard, or even post on their social media nor sign on their door or drive through window.  ‍ There was no good faith "Hey these specific medications are harming our business because *insert reason here* and we can't keep supplying them to our customers"  ‍ No Siree.‍ Heck-- someone could have been forthcoming during ANY of my calls these past SIX months. If I hadn't called back--the same day-- an hour later with more bothersome questions taking up their valuable time, HOW LONG would I have been strung along with degrading hope and health. Also--- How many other people has this happened to?!?!  Edit: If this looks familiar but very different, I posted the whole review on the Rome GA Reddit and am about to add this version of it to Google reviews (both Google Reviews and Yelp have much smaller word counts than Reddit). What's different on this version: it cuts out A LOT of personal story, context, guessing work, a ton of entertaining emojiis and a bit of pettiness. I suggest searching for it, it has the same title: "A Scathing Review of Winslette Pharmacy" read more

This business gives out false information about COVID-19 vaccines. I called about availability yesterday and they claimed it is state law to wait 8 months before a booster. I did some research and found no such law. Today I called back and they claimed it is a federal law now. If you are a anti vaccination business that's your business,but stop your lies because people are dying of this disease. read more