Dr. Snook was the first neurologist who actually listened to understand my symptoms. For 18 years…read moredoctors would simply hear me so they could respond.

I've been a patient of Dr. Snook for a couple years now. Dr. Snook is an excellent Neurologist at…read moreIU Hospital. He is thorough, listens to his patients and has a terrific bedside manner. He only orders necessary tests first for suspected diagnoses and orders more tests when necessary. He stays current on upcoming medications and treatment plans. Unfortunately, he only takes new patients that come through the ER or by referral. He's a gem!

I've been a patient of Dr. Riley Snook for 10 years now. His office is no longer downtown at IU…read moreHealth University but at 11725 N. Illinois St., Carmel in Building C Medical Offices. The large parking lot is free at the Carmel location. Dr. Snook is genuine, thorough, listens to his patients and has a amazing bedside manner. He stays current on upcoming medications and treatment plans and is very knowledgeable. He only orders diagnostic test when necessary and doesn't keep you overwhelmed with procedures. For those interested in credentials he specializes in Neurology for IU Health Physicians Neurology Group. Dr. Snook earned his medical degree from Indiana University School of Medicine and returned there for his residency. He has hospital privileges at all of the IU Hospitals in Indy, including Tipton. If you are looking for a Neurologist who is personable and a caring physician that doesn't rush through an appointment give his office a call.

I have been very pleased with my neurologist (Dr Mazda) and would recommend her to anyone!read more

I had to wait over 40 minutes on the phone just to cancel an appointment. I believe I was…read moreovercharged, but it's too difficult to get anyone on the phone to address the billing question without waiting a hour on hold. Medical assistant wasn't responsive to medical question/message. Office environment is very dated (not that, that's a priority for me). Dr diagnosed me with vestibular migraine before further testing, further testing then came back abnormal so vestibular migraine was misdiagnosed. I never got a call back. Overall, did not have a great experience and will go elsewhere in the future.

Best Neuro I've been to in my lifetime. Very dedicated to his patients and takes his time making…read moreyou feel like a human being. I have and will recommend this doctor to those needing his services.

This was NOT on Dr. Smartt... I read on line that a young…read morelady was very pleased with Dr. Smartt. I would love to have had him as my neurologist. However, I was unable to get past the rude receptionist. I had called to see if Dr. Smartt was accepting new patients. The person on the phone indicated that he was taking new patients. She said I needed a referral. I explained that I was currently see a Neurologist however I wanted to see Dr. Smartt instead. She said I needed to have my records sent to the office. I went on line and filled out the documentation, when to the office to take the application along with my insurance card and identification. She stayed on phone after I walked in. Another person came in behind me. She got off the phone, spoke with him for a few moments and then he went to sit in the waiting room. Meanwhile, I am waiting to see if she will address me since I had been waiting for her to get off the phone and to speak with me. Finally, I walked up to her desk and explained I was the person who had called to see if Dr. Smartt was accepting new patients. I told her I had filled out the documentation on line and that I had filled out the request to have my records submitted to Dr. Smartt. She took the paperwork and said she would call after she received the records. A week has past, I had not heard anything from Dr. Smartt's office so I called to see if the person at the front desk had received the documentation, she said she had not received the documentation. I contacted the other office, they indicated they had sent all documentation to Dr. Smartt's office and that they had document to show date and time. I ask if they could resend the documentation. They had no problem resending the documentation. After they sent the documentation they called me back to let me know they had resent all documentation. After two weeks of not hearing anything from Dr. Smartt's office, I called his office to ask if they had received my records from the other office. The person who answered the call asked me for my information of which I gave her. She then placed me on hold for 23 minutes and never returned. I called back, and the answering machine immediately sent me to voice mail. I called back again, this time it gave me a message saying that they could not see me until they had receive all records. The documentation as sent twice as of today (a month later) no follow-up phone call. I also hope that the person who did not follow up has shredded all my PHI as well as the copy of my insurance card and my ID. Needless to say, I never got to meet Dr. Smartt. I will never know if Dr. Smartt was a good as the young lady had indicated. Hopefully, if you want to see Dr. Smartt you will find a way to see him, as I was unable. Good Luck

No way should you use this guy. He paralyzed me. He says "that's why you come to me" with a…read moreFear of being paralyzed and he actually paralyzed me for life. Avoid !!

I had two office visits with Dr Horn after being referred to him by my neurologist for recurring…read moreneck pain and a subsequent finding of a bulging disc. The first visit it was recommended I try an injection to see if that would relieve the pain. It didn't help at all so the 2nd visit we discussed surgery. I was extremely hesitant & left the appointment convinced I would not return. Well I had the surgery last Tuesday (6 days ago) (I believe it was called an ACDF procedure) and Dr Horn did an amazing job. I wasn't nervous until the moment I was being wheeled in. He has a fantastic bedside manner. Explains everything & makes you feel secure & comfortable with what is happening. I wish I knew my nurses name because she was absolutely exceptional. I couldn't have asked for better. I wasn't thrilled with the anesthesia doctor, I thought he was a bit rude & cocky (actually made me cry after speaking to him) but the rest of the staff was amazing. I'm still in some pain but I believe that's normal, I would absolutely do this again & am looking forward to a much improved life. Cannot thank Dr Horn enough!

My husband had a cervical fusion of C4-C6 in February 2026 and has been in more pain since the…read moresurgery. Dr Shannon McKenna was the surgeon and kept rescheduling the follow up appt with the excuse of being in surgery. By the 3rd reschedule we had had enough and go figure he wasn't in surgery and was able to keep the appt. I normally do not leave reviews but I've had to watch my husband suffer through the most excruciating pain since the end of November 2025 that intensified tenfold at the end of February. I took over the communications between the Drs office and my husband because he was too frustrated and miserable to deal with it. We were constantly calling the office for help ..... finally scheduled another MRI of cervical spine to "find out what was going on". Luckily I set up an account and read the report and had access to the images within a day of having the MRI. Almost 2 weeks later the NP calls me to tell me everything looks good and the Dr is referring him to pain management. I read the report and it clearly said he has a pinched nerve root just under C6..... she never once mentioned that until I asked about it. And then blew it off as if it was nothing. When we went to this surgeon my husband had pinched nerves in the cervical, thoracic, and lumbar spine that the Dr was aware of. I questioned her about this referral and called her out on the fact this surgeon was just pushing him off to pain management instead of actually trying to help him find the problem and fix it. My husband has no desire to be on any opioid to mask the pain. He wants to find the problem; fix the problem. Needless to say I DO NOT RECOMMEND THIS PLACE FOR ANYONE! The office staff was FANTASTIC! The surgeon Shannon McKenna was the absolute worst doctor I have ever interacted with. Before the surgery we did not have any kind of explanation of what to expect for the day of surgery, the aftercare, the process for afterwards whether or not he will have physical therapy, how long the recovery is, nothing. See you this day this time have a good day. We had to ask them about physical therapy during the follow up appt and were told we could do it if we wanted to. We are now 6 months out and my husband hasn't been able to return to work for 9 months. He struggles to take deep breathes, moves just right and his body locks up, wakes up in pain, troubles moving his neck, laughing can stop him in his tracks. NO ONE SHOULD HAVE TO LIVE LIKE THIS! No respectable Doctor would wash their hands of someone who is so obviously in severe pain that they just can't take anymore. No Dr McKenna refers him to pain management and dismisses him as a patient "due to being confrontational" - which is a joke because they haven't even dealt with him since May! So what is he hiding From? Only time will tell as we get into the new doctors to find out. I highly recommend to NOT see this surgeon if you have any need to visit this place!

My experience is not to waste your time with Dr. DePowell. I came hoping for a meaningful…read moreassessment and was instead shut down almost immediately, with verifiable clinical and factual inaccuracies. I forced him to cite his reference to support his conclusions. I asked that the citation be included in the clinical notes. He did not include it. After going back and requesting it, his office staff spoke to him and they provided a citation that undermines his own conclusions and documented findings. Don't expect an honest assessment. I have already placed a call to file a formal complaint. So far I have not received a response. Whether Goodman Campbell, writ large, is 1-star, I can't say. My experience with Dr. DePowell was sub 1-Star.

I've been a patient of Dr. Nukes for over 10 years. Dr. Nukes is Board Certified in both Neurology…read moreand Sleep Nedicine. He has treated my neuropathy issues as well as cognitive issues with positive results. He is very personable and thorough. Dr. Nukes special interest is headache and movement disorders but enjoys the diversity of general Neurology practice. His office recently moved to St. Vincent Hospital Carmel location with the St. Vincent Medical Group. The first visit felt like a maze to find the office but isn't bad once you've been there. The building entrance is located in Building 4 and you take ELEVATOR C to the 3rd floor, Suite 354. The office is right by the elevator. The office staff was very pleasant to work with and helpful.

My wife and I both have had Dr. Nukes and we are going to find a new neurologist. He is rude, lacks…read morecompassion for his patients, and doesn't take time to answer questions. One example is he changed my wife's meds and after she had a bad reaction to it he did nothing to help and was extremely rude on the phone. Avoid him at all costs!

Reading my first review from 2017 really reminded me how far I've come in my journey to get my…read moremigraines under control and how horribly my migraines disable my life, when the pain is left unmanaged and improperly managed. Now, in 2021, I feel I finally have decent control over them, as long as my medical needs and medications are met. Timely is the key...and that's the only frustration that remains for me sometimes, when working with this office. The staff is unbelievably professional and kind. I've lost my temper a few times thru the years out of pain and frustration. Yet I have always been treated with professionalism and understanding. I've watched other patients walk in and begin yelling at staff up front about things that are completely out of their control and the way they handled it was seriously impressive. When I mentioned it to my neurologist, she explained that they know how pain effects people...and often it makes them angry. I can sadly relate. Hence, a huge reason I want my pain managed as best as it can be. This office has fought back and forth with my insurance for as longs as it takes to get them to approve needed medications and given me samples to get me thru. Ultimately, I'm glad I stayed with this office. My daily chronic migraine is, by my standards, decently under control. I'm still debilitated 3-5 days a month, but that feels like nothing compared to 20+ days a month. There is still an issue of things slipping thru the cracks with voice-mail requests. It won't happen for quite some time and then I seem to hit a wall of it happening several times in row. This is clearly a busy office, and in all other areas I'm pretty happy.

I was referred by my PCP in February for neurological issues. I finally was able to schedule an…read moreappointment for MAY. I saw the doctor, and he was fine. He ordered an MRI of my brain to rule out any problems. That's where things went south. They referred me to a facility that was out-of-network for my insurance (apparently they couldn't be bothered to check), then dropped the ball. I had to call back, several times in fact, and they gave me the name of another MRI facility to call and the number. So I tried to call -- that number did not exist. I was able to find the correct number and called. Guess what? They had never received the orders from JWM! Apparently JWM staff had faxed it to the wrong number. Who knows where my medical info is now??? Anyway, I called JWM back and left a message (you can never talk to an actual human) with the CORRECT fax number. Several days went by -- crickets from everybody -- so I called the MRI place again and scheduled the appointment, assuming (stupidly) that the paperwork had been faxed. I got a call from the facility the day before the MRI telling me they still hadn't received insurance approval for the scan. I checked my insurance account online and the referral had NEVER been submitted by JWM! I know, shocker, right?? The MRI appointment was canceled, I immediately called JWM and left a message (again, nobody answers the phone) telling them what happened. That was over a week ago and I've heard nothing from JWM. Interestingly, I have a follow-up appointment next week to discuss the results of my MRI. What a joke! You mean the MRI that hasn't happened yet because nobody wants to do their job? What are we supposed to discuss? I've had it and am going somewhere else. I called a new neurologist's office this morning and they asked if I've seen a neurologist before. I relayed this story -- without mentioning any names -- and was told, "I'll bet I can guess where you went." She assured me those things would never happen at their office. So today I have changed the referral with my insurance company, contacted the new doctor's office, and have an appointment. All in the same day! Back in the beginning of this fiasco, I was warned about the office staff and the problems. I'm just sorry I didn't heed the warnings. It's now almost July and I've been waiting nearly five months to find out my issue. I will NEVER go to any of their offices again and will tell everybody I know to steer clear. Too bad, because I liked the doctor and thought he was very knowledgeable and thorough. Something needs to be done.

Very clean facility, Accessible parking, friendly and knowledgeable staff. Dr. Vogel is very hands…read moreon and really wants to get to know the patient all around as opposed to just knowing what brought you into her office. Please be sure to clarify which address your appointment is at, I had an automated appt notice that gave the west side office address but my appt was really for the northeast office.

I'm just moving here and need a doctor to help take care of my chronic pain. Dr. Akmal was…read morecompletely unprofessional. He constantly interrupted me and did even try to understand my situation. He was arrogant and essentially told me that I just needed to suck it up and deal with the pain without any medication or help. I've been dealing with my chronic pain for over 20 years and have been under the care of some excellent doctors and I have also had the misfortune of dealing with doctors like him as well. They think they are smarter than you and everyone else and they treat you and your pain as if it is nothing but they want you to show up once a month so they can collect their money from you. On top of the doctor being a jerk I arrived at the office for a noon appointment at 11am and wasn't seen until 2pm and then when I was seen the nurse didn't even take my blood pressure correctly putting the cuff around my forearm instead of above my elbow. I wouldn't go back to this place if you paid me. The only thing positive about this place was the receptionist was nice.

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Great care for the whole family! After years of fighting medical billing codes, I finally do not…read morehave to worry about receiving a "mystery" bill months later. The doctors and the nurse practitioner at Westfield Premier are exactly that - premier. The service is top notch and the customer service is fantastic. If you care about your health (and your wallet) - do yourself a favor - and sign up with this great practice.