Ordered smoked wings at this location and this is how they turned out. Instead of a smoked taste my wings are burnt and burnt taste I will not buy anything else from this location again. read more

Shane's Rib Shack - Barbeque Near Me - Fairburn, Georgia

My husband and I decided to stop by this location to order takeout. We were greeted by Sara with a smile who patiently waited for us to place our order. We ordered the Big Dad Sandwich combo, smoked half chicken plate and a large peach cobbler. Everything was good! We would order from this location again just because of Sara's excellent customer service! Thanks again! read more

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The ribs were dry and tasteless and very disappointing. The baked beans and fried okra were good. The service was excellent but I paid twenty dollars for ribs and after eating only one I gave up and promised myself to never return. read more

We had a meeting and this place catered the food and it was great! Everything was really good.

Terrible service your food will be sitting on the counter done and ready and you have to wait 29 minutes for the woman to finish taking orders no urgency or anything I come here on my break from lunch and get a burger and like right now I'm sitting here while no one is at the counter and my food is sitting right there done I've been here 30 minutes now waiting on a burger and it's already done but there is no urgency or respect at this place at all it is the same thing everytime if I could give it zero stars I would read more

Best chicken tenders I have ever had!!!! Fries were awesome too but the tenders were amazing!

Being from Texas, on a business trip to Fairburn, Georgia, I was told Shane's rib shack was a place I'd like. I thought, wait, I know barbecue. I don't know about these people in this part of the country, as I don't like Carolina barbecue. But I thought I'd give it a triangle. Walking in, I was greeted by very polite people who were happy to see me. That day, the special was the sampler plate, which I ordered got a soft drink on the side. I filled my cap with Coke, and sat in a booth. Friendly people working there, friendly customers. I like the place, it has a nice vibe and of course smells like a barbecue joint should. My two sides were the onion rings as recommended by the cashier, and potato salad, which is something I like to sample in various parts of the country. The server brought my food, turns out I guess he was the manager. I brought four different kinds of sauce, and it was all very good. The onion rings were batter dip probably at the restaurant, these did not seem like onion rings that came from a freezer dropped in a fry vat. The potato salad was appropriately creamy with reasonably sized potato chunks with the skin still on them. Very good, highly recommend recommended. More like a mayonnaise base than a mustard base for those who are picky about that. The ribs were outstanding, very tender and flavorful, nice and smoky as they should be. The pulled pork was tender and juicy as it should be, with a nice smoky flavor, perfectly balanced. The chicken was beautifully smoked, had some grill marks on it, and was absolutely outstanding. The Texas toast was better than any Texas toast I've had in Texas! Had a very buttery and crispy surface and tasted great. I recommend this place for anyone who's looking for something delicious without being too pretentious. Excellent lunch restaurant. Reasonable prices, and conveniently located. read more

I don't have 5 stars everything was great. Had pulled pork sandwiches and it was very tasty even without any sauce. They do have 4 bbq sauces which is cool. The fries were crunchy and fresh even though they were getting ready to close. Will be bsvk. read more

I am not a huge pork eater so if I order it I want it to be good. Usually I only get a Big Dad on a regular bun but this time I ordered that, ribs, baked beans and peach cobbler. Without a doubt the peach cobbler is always a treat I will never be disappointed with that and also the baked beans are always a hit. I did order ribs as well and the only thing that I didn't like was that I requested dry and they put the sauce on them anyway. I was a bit disappointed about that because since I don't eat pork very often I like it the way I like it. Of course the Big Dad was awesome of course which is always my favorite. Hopefully no time soon but when I get that craving again I will be ordering the same thing but hopefully the ribs when be dry. (No Sauce) read more

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Ok...hands down one of the BEST burgers ever cooked! Even my wife, who is not a burger lover...but was looking for a good burger that night...gave it a 10 out of 10! Very rarely do we ever eat at the same place twice in 2 days...but we went back the NEXT day to try more food and let our daughter try a burger. She took one bite...and her eyes lit up and she said "WOW!" The flame grilled HECK out of these burgers! We will ALWAYS eat here whenever we get a chance! Workers were amazing also! read more

Shane's Rib Shack - Barbeque Near Me - Fairburn, Georgia

Friendly and helpful staff and good bbq for a great price! They also have great specials! Highly recommend!

They are definitely observing Covid 19 rules and regulations, the young girl in the store had her mask on, and the signs are plastered all over the store. We ordered a kids traditional wings with fries, and 2 orders of lemon pepper tenders - 1 with fries and the other with fried okra. I had the okra and it was good not too hard or soft, but those lemon pepper tenders were REALLY good. That was my very first time trying them but it will not be my last. I'm just going to ask them next time to not fry them soooo hard but other than that they were perfect.. will definitely visit this establishment again soon. read more

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Shane's is definitely not the place to come if you're craving an authentic southern barbecue experience. I've been to this establishment twice and everything I've tried both times seemed mass produced, frozen, and tasteless. The lemon pepper tenders, mac and cheese, french fries, coleslaw, pulled bbq chicken sandwich, the peach cobbler...all bland, dry, and very basic. My toddler had a kids meal and after one bite said "it's yucky mama, I don't like it". After waiting all day to eat, having a disappointing and generic meal like this only made me upset. This is Atlanta, there are so many other bbq restaurant options better than Shane's. Don't waste your time and money here. read more

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These incompetents at this restaurant is the highest of the highs. The women that works there can't get orders right even though they have pictures of how the food should be put together. Their clothes be sloppy and unkept on them. Floors slippery. The manager no better as well read more

Shane's was offering teachers a free sandwich and side to show us appreciation. I walked in and showed the post although they wasn't aware of the promo, the mgr was very gracious. She said, teachers are awesome and it was her pleasure to serve me. I ordered the Big Dad sandwich with side of fried okra and a drink, it was the best lunch ever. The sandwich was huge and the okra was freshly prepared. Thank you Shane's Rib Shack for a great lunch. read more

Shane's Rib Shack - Big dad sandwich topped with coleslaw and a side of fried okra. - Barbeque Near Me - Fairburn, Georgia

If it were possible to give the Fairburn Shane's Rib Shack a rating of -200 stars, that would not be penalty enough. I ordered and paid for my order via the company's App. When I arrived to pick up my order the cashier went into the food preparation area to retrieve my food. She (young black teenager) was given a tongue lashing from a loud male voice stating "Did they place an online order? Can't they see that we have all these other orders? What did they order?" I informed the cashier that I did not want anything that this person in the kitchen cooking. At that time the assistant manager return to the cashiers area after he had taken food out to guest dining in the restaurant. He politely asked that I explain my concern. After which he went into the food preparation area and spoke with the stores manager. Then he notified him that I was requesting a refund because of the comments I heard him blaring from the kitchen area. He then hurriedly Came from the kitchen area and begin to explain to the assistant manager how to cancel my order and have my money refund back to my card. I explained to the store manager that his comments about my other were so loud that I heard everything that he said .Never did he apologize for his unprofessional disposition, nor respond to me directly. I notified him that I would be submitting a formal written grievance against Him for his behavior. I will no longer patronize this establishment in Fairburn, GA. Horrible customer service seems as if they do not need customers to come to this particular location. read more

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Shane's rib shack in Fairburn GA on senoia road have horrible customer service skills. Place an online order and the food is not available or ready when they claimed it will be. The workers in the front and the back are all lazy and worthless employees. I give them a grade of a F+ the order wasn't right as well read more

Shane's Rib Shack - I didn't ask for cheese on my sandwich - Barbeque Near Me - Fairburn, Georgia

Just had food delivered from DoorDash. Chicken wasn't cooked and the extras I added on and paid for were missing.

Ribs, green beans, mac/cheese: ALL lacked flavor. Ribs tasted oven-baked. Ive been to other locations and it was tasty. Not sure what is happening here. read more

Decided to make a quick pit stop to get lunch for work. When pulling up I saw a poster in the window of a big good looking burger. It's called the Shaniac's Burger.... this burger was thick with a beef pattie, Cole slaw and pull pork. You practically had to eat it with two hands. The staff at this located was very hospitable. The restaurant it self was very clean and organized. The rest was also Very clean. Whe every in the area, I will make a pit stop in again an get this burger. It's the burger too try!!! read more

Shane's Rib Shack - Barbeque Near Me - Fairburn, Georgia

This past weekend I went to a kool and the gang concert and Shane's had a truck there so I ordered the pulled pork sandwich and we asked for a little more sauce, the lady insisted it had plenty, well it did not. It was extremely dry and not very good. If this is an indication of their stile of barbecue I will definitely not be coming back.. read more

I've been to this Shane's three times. This is my fourth and final time coming here because it's been a disappointment each time. The staff obviously (in my opinion) don't take pride in what there serving to the public. read more

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Very good customer service and I will be back to get more barbecue all because I love barbecue

First time here and the customer service is great the chicken tenders was great but the ribs wasn't good at all .. think I would come for the tenders and Mac and cheese and cold slaw but is a big no on the ribs read more

Shane's Rib Shack - Seating area - Barbeque Near Me - Fairburn, Georgia

Nice variety of food. I have not been disappointed yet. My with loved the burgers. I thought the wings were very flavorful!!!

I've visited this location twice and the second time because my husband asked me to give them a second chance. The first time we went, my daughter wanted the kid's meal with fried wings only to receive two out of the four wings raw on the inside. We weren't refunded our money but given more wings. Tonight we decided to go back, asked them to cook her wings hard, praying they would be cooked on the inside to receive one out of the four wings raw and then hair in my food. I noticed the hair as I bit into my food and went to the front to complain to have the option of a refund, throw my food away or replace it. Because my family was eating I chose to receive new food but I'm appalled at the customer service. No refund plus new food. This is my last time there and I recommend others to look at your food closely. read more

I know somebody who worked for Shane's and stated dang near everything is frozen...not surprised seeing somebody getting food poisoning

Same as other Shane's. Food is fresh and good. Came here for take out and it came out fast. The fingers taste food. The place is always clean and the service is good. The young lady who.hwlped us was friendly. read more

Shane's Rib Shack - Inside - Barbeque Near Me - Fairburn, Georgia

Horrible, dine in experience, cold ribs ordered well done fries they came out under cooked sent them back came out the same way . I would not eat here again read more

Thought they had again messed up our order and ended up picking up Zaxby's later that evening. Craving wings! When we went to toss the packages the next day, we discovered our smoked wings underneath a second layer of paper!! Disappointed that we missed out on hot smoked wings, but glad they did not mess up the order after all. Suggest they tell their customers that on big orders the wings are underneath another piece of paper under the ribs! :) read more

yall always give me 6 fucking onion rings ts expensive as hell i can't get a couple more

Visited this location for the first time last night. I've been to Shane's before and knew most of what to expect. Limited parking because it shares a small strip mall area with Verizon and firehouse subs. The interior looks clean. Upon entering I was waited on right away. I was in my fire dept uniform and was offered a discount which they ended up not giving me. No big deal. It's a privilege and not expected. Pork sandwich and small stew took about 5 minutes to prepare. Bathrooms were clean. Tea was fresh. Food was good. Stew had lots of meat and other goodies in it. The sandwich was on buttered / toasted Texas toast with tons of meat. Good deal for the price of around $7.50. I'd go back to this location if I have the chance read more

This SRS location has great customer service. The food is 3-stars for me, but I give an extra star for the friendly and attentive staff. read more

Shane's Rib Shack - Sampler Platter ($13.99) - Barbeque Near Me - Fairburn, Georgia

My mom got food poisoning after she ate at this location. She called to inform them and they responded with "alright." They clearly do not care and fail to check their food and keep their items fresh. I do not recommend going here... read more

Will never order from them again everytime they get my order wrong. No sauce in the bag twice . Wrong then I call and they put me on hold 20mins read more

Shane's Rib Shack - Barbeque Near Me - Fairburn, Georgia

Went to the bathroom to wash my hands, and when I touch the handle to the faucet, I felt something bumpy and slimy underneath. It appears to be mold. Went to the other restroom and saw the same thing. Haven't received my food yet... read more

loved my lunch today, the ladies were sweet, kind, friendly and helpful. left there thinking they did an amazing job! read more

The floors and tables were greasy. The chicken smelled rotten. Our fries were definitely not hit. Staff was nice.

Great friendly service! Had the BBQ Chicken plate with side salad and fried okra. The BBQ chicken was delicious! The salad was a standard side salad. And the fried okra was quite good for my first fried okra. Lovely resturant and clean bathrooms. read more

Shane's Rib Shack - Lunch! - Barbeque Near Me - Fairburn, Georgia

food was very good amazing service food came out quick and also nice ambiance ...amazing