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    East Flagstaff Family Medicine

    East Flagstaff Family Medicine

    3.6(40 reviews)
    1.7 mi

    They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

    Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm

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    East Flagstaff Family Medicine
    East Flagstaff Family Medicine
    East Flagstaff Family Medicine

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    Mountain Medicine Integrative Wellness Center - Our friendly front team

    Mountain Medicine Integrative Wellness Center

    4.3(32 reviews)
    0.1 mi

    The lack of human concern and consideration exemplified by Amber... the receptionist has been…read moreannoyingly inconsiderate but tolerated. Today...she sank to a new level of inhuman behavior by any one I've ever known. I've been a member of Mountain Medicine for over 5 years. One of the first members to join your program. I've ate some below average sessions and haven't complained or raised a fuss. I've bought extra sessions when someone canceled to make up for therapists loss in compensation and tipped handsomely. Our eldest daughter is battling cancer and has a 3 and 5 year old. She is under going chemotherapy and continuing to work through her final year of residency at the Mayo Clinic in Rochester. Residency is a surmountable challenge of itself let alone undertaking chemo treatments every week. My Wife and I have been taking turns flying back and forth and the appointment for Saturday eluded me. I advised my wife Susan to take my place so Hannah wouldn't miss an appointment and my wife could get a wonderful massage that would be sorely appreciated. Any other human being would have understood the circumstances. As I've said, I've understood the business challenges owners face and have let things go multiple times. Not Amber! There's no excuse in my mind for her behavior. In life and business there's rules that all warrant circumstances. She will tell you it's black and white. Her attitude is black. Derek Gates I'm canceling my membership. Refund any prepaid amount on my account.

    Absolute best massages on the planet. This place is my absolute go to win in Flagstaff. They have…read moreeverything from chiropractic to massage and naturopathic medicine. Much better than the average big box place. They really care about your well-being and really listen to your needs.

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    Mountain Medicine Integrative Wellness Center - Dr. Garrett

    Dr. Garrett

    Mountain Medicine Integrative Wellness Center - Dr. Leah

    Dr. Leah

    Mountain Medicine Integrative Wellness Center - Front of Office Building

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    Front of Office Building

    Shana Turrell, ND - familydr - Updated October 2026

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