I have no idea why Aspire's rating is so low. They are absolutely fabulous and I give them so much…read morecredit in my grandma's recovery. When my 92 year old grandma fell and broke her hip and hand, I checked online reviews to decide on a skilled nursing facility. I saw that the Haven of Camp Verde was rated the most highly, so I almost took her there, until I visited it first. I'm so glad I decided to go with Aspire instead. Aspire is a newer construction, the rooms are comfortable, and from the beginning, the staff really impressed me. Shannon was so responsive in coordinating her transition to Aspire, and came herself to move grandma from Verde Valley Hospital to Aspire. The nursing staff is awesome, and they were so attentive in regularly checking in on grandma, making sure she had all her needs met, monitoring any medical issues that came up. Sydney, Preston, and Abbey are rockstar nurses and always chatted with grandma and gave her words of encouragement as well as looking after her medical needs. Bryan, the supervising NP, kept a close eye on grandma and would give me regular updates on her condition. The PT and OT staff were also fantastic, Beau is fantastic at finding the perfect PT for grandma to work around her injuries, grandma loves Kyla and Laura, Allison is an awesome OT! Overall the full time OT and PT staff are great at pushing grandma to get her back to baseline while also respecting the limitations of her injuries and age. Honestly the most difficult part of this whole experience was dealing with grandma's health insurance who wanted to discharge her prematurely, and fighting to keep her covered while she got the care she needed. In this, Maggie Brinkley was an absolute rockstar. She is the director of social services there, and is the one who advocates on behalf of patients. She was so helpful in answering all my questions, providing supporting documentation, following up with the insurance and appeal process and keeping me updated, and just taking up the fight like she was fighting for her own family. I will always be forever grateful to her, without her help grandma would not have had the time she needed to progress to where she is now. Keith Dorris, the executive director, was very helpful and advocated for grandma as well. Her doctor there, Dr. Balouch, wrote a letter strongly urging the medical need for grandma to remain at Aspire, and Bryan, the NP, took the time to write a letter stating the same, which helped us to win our appeal with her insurance. We had one negative experience with a temp OT, but that was an anomaly. The regular staff consistently demonstrate genuine care and dedication. If you're looking for somewhere to send your loved one, send them to Aspire. I was there daily to support her, and I received a lot of regular information from the staff because of that, so if it's possible, I recommend being there in person to support your loved ones.

When we were trying to leave they gave us a hard time. Claiming we couldn't leave because they were…read morenot well enough. Bullshit I had to call an older male family member to basically tell them we don't need there services "we are taking our family member home!" The therapists who are independent contractors are rude and unprofessional (asking inappropriate questions like what we do for a living) weirdo, for what? Therapists dismiss women and only listen to dudes. Don't go here! They are rude and don't listen to you. They want to keep your family member here for their insurance money. Nurses are spread way too thin they don't know their patients. They don't read the charts, everything is word of mouth. I had to put up post-it note reminders. Patient can't have straws and they kept giving them to the patient. Negligent af!

Seriously a good experience. The medical assistant was very kind and efficient! Thank you so much…read morefor helping me.

Whole staff was rude, no professionalism here. if you also want to be turned away for care, i…read morerecommend saving time to go else where. i would give 0 stars if i could!

I Graduated today!!!! Thank you Dr Cole!!! For me going through knee rehabilitation the second time…read morethrough. He tought me many new effective ways to regain strength and balance in my leg, Thank you!! Everyone there was really up beat and friendly. Thank you Entire Care

I just "graduated" from physical therapy at the Camp Verde location. I thought i would go maybe…read morefour times and that would "fix" me. It took longer because at first I didn't do the exercises they gave me to do at home, but once i got the picture and stuck with it I can finally sleep at night without hip pain. I found the evaluation professional and on point. All of the therapists are knowledgable, helpful, attentive and friendly and I began to look forward to my appointments. Special thanks to Erin and Jody for knowing how, getting me out of pain and for showing me how to stay that way.

The Wellness Center is an adjunct facility to Yavapai Regional Medical Center. I have frequently…read moreused the physical therapy department here with great satisfaction. I have now "graduated" to the attached gym and weight room. It was through the guidance of Debbie, physical therapist, that I was introduced to low impact machines/weights that will help me strengthen my knees. I found the gym associates to be very friendly and right there to help you on any machine. My husband and I are fortunate to be able to use the facility free of charge because of our insurance benefit called Silver Sneakers. We are really going to enjoy using this facility-clean, friendly, and filled with machines that fit the bill!

Vicky and her staff were great. I had a shoulder that needed physical therapy from an injury and…read morethey provided the help I needed to get me stronger. The office atmosphere was very professional but also like visiting family which made the exercises more palatable. I would definitely recommend them for any physical therapy anyone needs.

Quality care! compassionate and knowledgeable staff! Your successful results are what the…read moretherapists aim for 100% of the time. Excellent and superior care for hand therapy in Prescott Prescott valley, Chino valley and Yavapi county. Certified Hand Therapist and Shoulder Specialist.

Nursing , therapy and cafe were great but I witnessed and heard how the docter treated the nurses…read moreand was shocked. They work very hard and seem overy worked and understaffed.

This place is amazing. Their staff is very attentive and knowledgeable. Between physical therapy,…read moreoccupational therapy and speech therapy everyone provided all the support to help me regain my speech and increase my strength to help me gain some independence after my stroke. My case manager also helped out tremendously with helping supply me with equipment to use when I was discharged and resources to help with if I need more assistance. The staff is amazing and I highly recommend this place to get better. I miss them all there after being home for a few days now.

While visiting the area for our 9yr wedding anniversary my husband surprised me with a 90min…read moremassage with Katja. She was kind, professional, present & had great touch with intention. I came in with chronic neck & shoulder pain & stiffness but left feeling lighter, having more ease of movement & much less pain. If I lived in the area I would definitely be a regular here. Highly recommend!

I had such a great experience. I've had massages at a few other places, but this time I actually…read morefelt comfortable enough to doze off. Everyone was nice & very professional. The atmosphere was very comfortable & relaxing. I will definitely be returning often.