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    Emily Burgoon, DO

    5.0 (2 reviews)
    Open 9:00 am - 4:30 pm

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    2 years ago

    Excellent attention to what the patient has to say and very thorough in her examinations still under treatment at this point but doing well

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    2 years ago

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    East Flagstaff Family Medicine

    East Flagstaff Family Medicine

    3.6(40 reviews)
    0.6 mi

    They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

    Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm

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    East Flagstaff Family Medicine
    East Flagstaff Family Medicine
    East Flagstaff Family Medicine

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    Flagstaff Family Physicians PC

    Flagstaff Family Physicians PC

    1.0(3 reviews)
    2.0 mi

    Doctors and PA's have been fine. The administration is awful. It's nearly impossible to get an…read moreappointment or prescription refilled. They don't respond to my prescription providers request for refills or any clarifying information needed to fill the script. It requires the patient to get in the middle make a bunch of calls, leave a bunch of messages and endure bureaucratic maze in order to do a simple thing. They also force you to do appointments that you don't need in order to bill you more. They basically suck b

    While Dr. Yee is very pleasant and spent a good deal of time with me addressing my concerns and…read moreanswering my questions, the same cannot be said for the office staff, in particular a women named Melissa. Specifically, immediately after my office visit, which was in November 2018, I was charged $104.50. That's fine--I have a high deductible health plan through Blue Cross Blue Shield of Arizona. Then on June 21, 2019 I received a notice from a debt collection agency that I owe the office an additional $78.81. This notice came as quite a surprise being that I never received a bill from Dr. Yee's office nor an itemized statement. When I called the office to get an explanation, I requested from Melissa an itemized statement. She refused. I asked a minimum of 3 times. She refused, scoffing at me stating, "I'm not going to send you a bill. The account's already gone to collections." She then proceeded to hang up on me. Interestingly enough, when I contacted the collection agency, the women I spoke with there was extremely polite and sent me and itemized bill from the Dr.'s office. Also interesting is the fact that the office overcharged me according to the gentleman I spoke with at Blue Cross Blue Shield of Arizona who is now opening an investigation into the office's billing practices. So while Dr. Yee is fine, the office is absolutely not. I'm fairly certain my blood pressure went up from Melissa, which is quite contrary to what should happen when you visit a doctor. Bottom line: Avoid unless you like being treated rudely, being over charged, having your information sent to a collection agency, and being hung up on.

    Aspen Integrative Medical Center - View of our physical medicine room offering female exams, regenerative joint injections, and VibePlate vibration therapy.

    Aspen Integrative Medical Center

    4.0(8 reviews)
    2.2 mi

    The care and thoroughness of this practice is amazing. From robust and investigative questions to…read moreplans that make sense, this clinic has been beyond helpful. If you are tired of being a "12 minute patient" (no time to really explain what's going on or to receive subpar care), Aspen is the place to go. After 20 plus years of signs and symptoms being ignored (IYKYK), Dr. Mele took the time to listen and help create a logical plan. My pain is reduced, my functionality is increasing, and the best part is, I am actually listened to. Thank you to everyone at Aspen for your kindness, knowledge, and understanding.

    Horrible! If you have MOLD... Run. All about money, not about care. Dr. Mele doesn't know how to…read moretreat people nor children, especially for mold. Dr. Mele has been terrible! I've found Dr. Mele is money seeking, doesn't tend to her patients needs/ concerns, within timing in which is important. The meds she put me and my 2 kids on were not fitting to the diagnosis of mold. In turn her protocol of meds caused huge reactions w/ with my son in which it took Dr. Mele 3 days to respond while she was out of town. There is no On Call Doctor, and Dr. Mele is prescribing meds that regular doctors or ER wouldn't understand. This company should be available for emergencies when they are prescribing especially to little kids. My son was close to a fever, throwing up, nauseas, crying in pain, diarrhea, extreme stomach pain,  pale, with painful hot itching red skin patches all over his body, and myself severe stomach and liver pain for weeks, and my daughter severe diarrhea. Her reaction was to get off the meds, nothing else for help, and we'll revisit over a month later. SO that's a family that's ill, and tested positive MOLD (kids high levels of mold) to wait for treatment all that time. Also she also prescribed us meds UNDAS, drops, nasal sprays, AND NAC before our mold tests came back positive! This is the stuff that made us ill. All Money! Some of the concoctions she handmade and I had to call in and ask Jane what is in these prescriptions and what do they do? I couldn't read the label and neither could Jane the receptionist. Dr. Mele didn't address all my health concerns that were important, and when I asked about my other medical concern (she even asked for my scan for the initial visit), it's was you need to make another apt, and said to me I asked you if you had any more concerns, but in truth she did not say this, she said we're ( her and her trainee) going to step outside to review a plan, came back and said she needed a few days to figure out a plan for the mother and cut our apt short. After we drove 2 hours to get there! After mentioning me having to pay again, I said I shouldn't have to, and Jane said if I wanted I could bring it up in the January apt. Our Labs &  Mold Test results Dr. Mele has been unwilling to review without an appointment a over a month later. Tested in November, scheduled for January. She said she felt our tests weren't emergent, even though we are ill. She won't talk to us like she originally said upon first meeting, I only talk to Jane the receptionist. My kids doctor who used to treat adults for mold, my doctor, and 2 different functional Doctors for kids and adults have told us our tests needed to be tended to right away (!) and that her protocol, especially NAC, should have never (!) been used starting out. My Doctor and the Functional Kids doctor felt additional labs needed to be done right away, and the tests were cause for concern. Dr. Mele should not be treating people, especially kids, for mold. We spent a lot of money for visit, tests, and meds for no help, no care, no concern. $1700 first visit. And Dr. Mele threw in my face she thinks money is a issue, I never mentioned that, but I did for the more and more apts she/Jane wanted to schedule, but money...of course it is important, I have a family and this is all cash....no insurance to get my family well. Everytime I called to ask something it was money money money, schedule for every little thing...there's no Doctor communication only with her receptionist. Dr. Mele might know other things to treat...but NOT MOLD! If you think you have mold exposure...don't go here. See a functional REAL doctor that specializes in MOLD.

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    Aspen Integrative Medical Center - We offer Flowpresso and Neurofeedback therapy. This is the office of Skylar Wilcoxson.

    We offer Flowpresso and Neurofeedback therapy. This is the office of Skylar Wilcoxson.

    Aspen Integrative Medical Center - Office of Dr. Paul Despres, ND, FAAO. Dr. Despres specializes in men's health, regenerative medicine, IV therapy, and laser therapy.

    Office of Dr. Paul Despres, ND, FAAO. Dr. Despres specializes in men's health, regenerative medicine, IV therapy, and laser therapy.

    Aspen Integrative Medical Center - Our infrared sauna and hyperbaric oxygen therapy chamber.

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    Our infrared sauna and hyperbaric oxygen therapy chamber.

    Emily Burgoon, DO - osteopathicphysicians - Updated May 2026

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