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    Travis C Stiegler, DO

    5.0 (4 reviews)

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    East Flagstaff Family Medicine

    East Flagstaff Family Medicine

    (40 reviews)

    They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

    Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm

    Flagstaff Medical Center - Turned it off and its been 1 hr and not a person has come to see.

    Flagstaff Medical Center

    (178 reviews)

    Keep track of when and what Time yoir M eds are dispensed…read more I have an autoimmune condition that is always treated with pain meds. At the time my femar break and they have not accounted for the whole picture . Nor do they wal mow

    Jan 8. Yes, they do have cameras in the rooms and I saw them. Yes that's a HIPPA violation. Another…read moreupdate, my friend was admitted AGAIN for the same thing. They first told him his intestine was twisted but could untwist on its own? Really? That seems impossible. Now that he's admitted again, they tell him he has stomach cancer? He hasn't ever got medicine only a hydration pack but he has had some CT scans. They released him a couple days later. I guess he's cured. I also found out that the first time he got released, I was busy but was going to send a uber so he could get home and that front receptionist... the daytime one w grey hair and glasses told me he was refusing all calls from me and wanted No Contact. I said I was going to organize a ride home so she could call me when he got released and she just kept screaming No Contact. I know it's a Wierd place but I found all that very odd and thought maybe my friend just wanted to sleep and didn't want any calls? I found out later that he never said that, no one told him I was on the phone or that he was getting calls and that he never told anyone to not put calls through. He asked why I didn't come by and he was sad that I didn't come to visit that last day(cuz I was there earlier and they said they would release him soon or tomorrow ) and he thought I was mad at him or upset with him for something. So he ended up trying to get a higher price taxi and was waiting in the lobby about 7 minutes after getting discharged and the security guard grabbed him by his coat and threw him out, like forced him out the door physically for trespassing? The guard didn't believe him and the workers and that receptionist didn't even help? I really mean it when I say KEEP YOUR EXPECTATIONS REALLY LOW HERE. It's a very strangely run place. Jan 4. Keep your expectations really low here as you will really be shocked by incidents you encounter. They don't really care for the patients here, the nurses only run tests ordered by the Dr. if you ask anyone staff for help, they all say "It's not my job" I told one lady, it's not my job either but I'm doing all the grunt work trying to get it handled! I see a lot of Wierd signs around the buildings promoting being nice to the workers there which seems as if they have a LOT of customer service and patient service problems. My sick friend never got medicine and was ignored a lot in the 4-5 days he was there. He was left dirty and refused use of the shower also. It's kind of a downhill low budget run place, with strange protocols.

    Travis C Stiegler, DO - osteopathicphysicians - Updated May 2026

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