1. Rebecca Miller MD

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Flagstaff, AZ

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Rebecca Miller MD

5.0 (1 review)

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7 years ago

Dr Miller is an amazingly compassionate and astute doctor. Her willingness to help is so appreciated!

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Flagstaff Family Care Clinic

Flagstaff Family Care Clinic

1.9(35 reviews)
1.6 mi

After a day of unreturned messages and getting the runaround from the front office staff, I went…read moreinto the office on Yale Street and was able to speak with the back office manager, Jackie. She listened to all of my complaints and seemed genuinely concerned about the problems I've had at the practice. She helped me get a new prescription for cough medicine and is helping me reestablish with a new PCP, who I am supposed to meet today. The whole experience leading up to the meeting with Jackie was really frustrating but I felt much better after speaking with her. I am (cautiously) optimistic that, now that she is aware of the problems I have had at Flagstaff Family Care, the staff will fix those communication problems and make it easier for patients like me to get continuity of care. Bottom line: If you're having problems here that go beyond scheduling and, instead, involve your treatments, prescriptions and medical care, bypass the front office staff and go straight to the back office manager.

Worst office I have ever been too. They sold twice after the original owner who was great. I went…read moreinto pay a bill once and the front office staff didn't even speak to me. Totally ignored me. All I ever saw was PA's never a doctor. Last time I went to an appointment I showed up, and they just said we don't take your insurance anymore, no notice at all. The last time I got lip service at best, and they billed my insurance over $500. I go to Northern AZ Healthcare now and they are wonderful

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Rebecca Miller MD - familydr - Updated October 2026

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