In the year that I have been seen by this medical group on Fourth Street in Flagstaff, I have had…read morequick responses from the Physician's Assistant, her assistant who transfers information by phone calls, and quick responses from the reception staff in the lobby. I have had multiple diagnostic procedures set up which have all gone smoothly to date. Parking is ample and the location is easy to find. Fourth Street traffic has become intense so know where you are turning off for the clinic.

They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm

Dr Miller is an amazingly compassionate and astute doctor. Her willingness to help is so…read moreappreciated!

From the owner: In addition to her traditional medical education, the fellowship in Integrative Medicine provided…read moretraining in nutrition, supplements, and alternative techniques of healing. She is a part of Flagstaff Family Care Clinic and is part of our Behavioral Health Program.

One of the best Naturopathic doctors I've ever experienced. She's gentle, intelligent,…read morecompassionate, educated, experienced. Some of the best care I've ever received. She truly knows Women's health!!

Dr. Shana Turrell is the BEST Naturopathic Dr I have ever worked with!…read more I have trusted her with my family's care for over a decade. She is a competent, brilliant and articulate, caring woman. She has earned man y people's trust as her answers are rock solid and she is kind and patient enough to explain how she arrived at her thinking. I have learned many things from her about natural medicine and I am so deeply grateful.

This doctor was my primary care provider for about 15 years. She failed to diagnosis me with Ehlers…read moreDanlos Syndrome. She decided I was a "drug seeker" during a GI crisis in 2007-2009 that I now know was caused by EDS-related gastroparesis, dysautonomia and mast cell activation. She was verbally and emotionally abusive to me. She refused to believe me. Because she failed me, I didn't receive vital health information so that I could protect myself. I now have early onset osteoarthritis, chronic tendinitis and bronchiectasis, among other things. What a joke that she's now treating ageing people. Fu.c.k her and her ableism.

I love Dr. Monroy........she is caring, considerate and competent, she always calls with test…read moreresults in a timely manner ....HERSELF.... and she cares about your personal life and how it affects your health. I highly recommend her.

I had a lovely visit there and was able to get low cost dental appointment. I got a feeling…read morereplaced and my dentist was lovely, Dr Crystal Bill and the dental assistant Dylan were super thorough and nice with me. Their work was meticulous and they were gentle and attentive to make it all go smooth. I wish I could have seen Dr Bill at her private practice, I liked her dentistry so much but she's a pediatric dentist! How lucky I got to see her since I'm out of the age range. The dentists volunteer here and they are all some of the high rated dentists in the area! I heard great things about many of the dentists here so do not hesitate to sign up and get your dental work done here. You'll be seen by an experienced Dentist. The volunteers were all very polite and I learned so much about proper cleaning and flossing and dental care. Volunteers were giving presentations about teeth care and it was so informative. I wish I knew this years ago.

Worst OBGYN EVER. I thought going with midwives was the way to go. At the hospital during my…read moredelivery, my doula and I told the midwife Natalie not to pull my placenta out. She said "you can't stop me from doing my job" and after she did that, I continued to lose blood. The nurses at the hospital told me I lost 50% of my blood. Then she did stitches, while training someone she would repeat "it is okay to hurt her" who says that ? What bedside manner is that? She also disregarded my request for delayed cord clamping because she was ready to leave. DO NOT use Natalie. A week later, my stitches came out too early! I couldn't enjoy skin to skin with my baby. Then Two days after birth, my body was giving up. I couldn't feel anything and I couldn't walk. They never followed up with me once. My dad had to call asking for an appointment for labs since I was losing so much blood. It was an emergency and they complained and yelled at him on the phone saying it was a violation asking for that. So we had to go somewhere else. I almost died and they could care less. Now that I'm home and still in pain, the rest of my placenta came out. (In the photo) THIS WOULD NOT HAVE HAPPENED IF SHE DID NOT RIP IT. I could have gotten an infection. And now I probably have to get an internal ultrasound to check for more. On top of that, they are so disorganized with billing. Each time they ask again for my insurance card and then send me bills that never went through insurance and I've called several times. The front desk ladies are miserable and so is the staff. Nobody there enjoys what they do let alone care for your body. DO NOT GO HERE. They respond to every review the same and did not follow up. This place could care less.