Before my trip to Boston, I knew I had to try Shake Shack. As a girl from the west coast, I had to see what the whole Shake Shack vs. In n Out debate was about. Bottom line is, the burgers here are really good. I went here twice on my four-day trip, if that tells you anything. The first time I went, I tried a Shack Burger and a Black&White Shake. I figured if I'm going to Shake Shack, I need to get a burger and a shake. Silly me forgot to get fries... Anyway, the burger was great. The shake was okay but a bit too sweet for me. The next time I went, I got a 'Shroom Burger, Cheese Fries, and a Strawberry Lemonade. I didn't want to get a vegetarian burger but the portobello mushrooms sounded so good so I went for it. The cheese fries and strawberry lemonade were, of course, delicious. I hate when people compare two places like they do with Shake Shack and In n Out because the two are so different that they should not be compared. However, they are compared all the time and given that, I couldn't help but think Shake Shack was a bit overpriced in comparison. It was still great though and I would definitely go again the next time I'm in the area! read more

Shake Shack Harvard Square - 'Shroom Burger, Cheese Fries, and Strawberry Lemonade - Burgers Near Me - Cambridge, Massachusetts

Solid middle of the road experience multiple times here. The service has been friendly, but a bit slow. The burgers are fairly simple and straight forward, though greasy. The fried are crunchy, but also greasy and tend to give me a stomach ache. read more

Great burger But is really busy in dinning time Is worth waiting, however take out will also be a good choice though!! The volume of Milkshake is not what I expected loll read more

Shake Shack Harvard Square - 漢堡很多汁好吃!!! 煙燻的口味有點辣 但是也非常好吃哈哈哈哈哈 - Burgers Near Me - Cambridge, Massachusetts

I got the Avocado Bacon Burger. It was pretty good even though I don't like cheese. I also got a strawberry lemonade and it was great. The cashiers were pretty nice. Nothing fancy but a all around good stop to make if you're feeling hungry. read more

Got DoorDash from them and was missing an item for my daughter (her burger). Called the DoorDash driver who said I needed to call the restaurant which I did. I pressed 2 to speak to a manager. He told me to go through DoorDash and "deal with it". I promptly called the customer service line for DoorDash who said it was the restaurants responsibility. They gave me a credit but I was still angry about how the "manager" spoke to me. I called back (same guy) and asked for his name .. so I had it. He hung up on me immediately. So FUCK THIS PLACE AND THE "guy" MANAGER. He talks to customers like shit!! Never ordering from them again!!!!!! read more

I've never eaten such a unique dessert before. You've got to try these pastry custard ice cream. They're practically ice cream with some custard and croissant bits. It's not something you can make at home so it's really worth it. It is a bit pricier but worth it. Try the lobster tail one, you can't go wrong with that rich vanilla strawberry velvet cake flavor. Comfortable seats too, good place to hang out for a bit. read more

Shake Shack Harvard Square - Lobster tail pastry ice cream - Burgers Near Me - Cambridge, Massachusetts

I love shake shack. Everything is good but my favorite are the cheese fries! Yum!! I like how this one has two floors for dining in, smart considering its in the middle of Harvard square and seating is hard to come by. Good food all around! read more

I've wanted to eat at the Shake Shack since seeing them in NYC a few months ago. We were in the mood for some burgers so decided to try the HS shake shack location! First thing you notice when walking in was that the place felt clean, organized and you look up at the big menu board on the wall to decide what you are going to chow down on. Next to the ordering process. You head to the cashier decide what you want, pay and they give you one of those buzzing contraptions when your order is ready! At the cash I noticed a wide selection of half wine bottles (even Ridge Lytton springs)! I ordered the smoke shack burger with a side of cheese fries and a L root beer (Abita brewing co.that was on tap). My wife and kids had shack burgers with fries. All were very tasty and exactly what you look for in a burger. Cheese fries were nice lighter and not too greasy! Burgers are a bit on the smaller side but I didn't feel like a double! We chose this place as they had some nice outdoor terrace seating facing a nice little park! The wife enjoyed it also! All in all dinner for 4 of us was a rad over $35 which was awesome for a family of 4. A Great burger joint! read more

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Unfortunately takes them forever to make online order. Idk what is the reason for it but if you need fast food - this is not a place. Unfortunately, cause it is tasty. read more

The Harvard Square location is the most consistent Shake Shack I've been too. The staff is nice and attentive and the food is always good here. Shack Shake is definitely pricey but it's a nice place to splurge once in awhile. read more

I've never been to in and out, but I don't think I'll ever need too. I love shake shack, and so does the hubs and kids! Their cheese fries goes really well with their burgers. My favorite is the "shake stack" included with the shroom, which is my fav part of it.. also their chicken sandwiches and milk shakes are yum! We definitely try to come here whenever In the area. read more

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My first time here! Heard a lot about it and I couldnt have been happier with the taste. I got the single stack and the burger literally melted in my mouth. The service was fast (although it was empty) but the seating is limited. So my single stack was 5 dollars...a bit too pricey for a broke college student. Fries are a little over 2 dollars. Overall, good experience but I wouldn't come here on the norm due to the hefty price. read more

Shake Shack Harvard Square - Mmmm now that's what a burger is supposed to look like - Burgers Near Me - Cambridge, Massachusetts

Friend has been raving about this place so I gave it a try. Good portion sized for how I like my burger side of fries was super disappointing as they were cold and not appetizing. The joint was packed which is always a good sign. I got a single bacon cheeseburger with a side of fries and a soda - it was good. I would go again but not go out of my way to go. read more

Shake Shack Harvard Square - Empty plates which is always a good sign - Burgers Near Me - Cambridge, Massachusetts

We came here on a Sunday afternoon and there was plenty of space for a group of 15 people. We sat on the second floor after ordering and getting food on the first floor. I got a shack burger and the bbq bacon cheese fries, and only waited for about 5 minutes to get them before heading upstairs. The burger looks and tastes amazing!!!! The meat was juicy and the look was very appealing. It makes me happy just by looking at it. The burger was enough to make me full even though it looks pretty small. The fries are great too but definitely very heavy so I would recommend sharing that if you can. I struggled to finish it myself. The bacon was a little burnt but I still enjoyed it. Overall I was quite happy with what I got and would come back again in the future. read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

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So I heard this place due to people talked so much about it. Bottom line, In-N-Out without veggies, and fries are not worth write Twitter about. Maybe people talk about this place because they are over priced? Double beacon cheese burger for almost 10 bucks??? Fries and drinks are no small changes either. Felt like I needed to work extra 10 years for money over spend at this sh17... I mean shack. read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

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I have tried Shake Shack twice recently and I don't think I'll ever return. Shake Shack is the only place I've been to that has such slow service, made worse by the buzzers that give you the infuriating illusion your food is ready. Last week, it took 25 minutes to get a single hot dog. And last night I was hungry and wanted a quick, basic hamburger. I ordered and after a reasonable time, the buzzer vibrated. I waited a few minutes at the counter and asked the employee where the order was. He didn't verbally respond to me, although I could see my order in the kitchen. After 5 minutes the employee moved my completed order over, so it was lukewarm, not hot. Another person was waiting for a buzzed order even longer than me. The burger was tasty, but not worth the $8. Save your time and money and go to Tasty Burger, Charlie's Kitchen, or even McDonalds. read more

Nice to have a taste of NY right here in Harvard Square! But in many ways it couldn't compare to the OG Decided to try the smoke stack for the spicy flavor. It wasn't bad but definitely way too pricy for what it was worth. Fries weren't worth mentioning. The chocolate shake was good though! Check it out if only for the shakes ... read more

Shake Shack Harvard Square - Smoke Stack - Burgers Near Me - Cambridge, Massachusetts

Went in for some food and waited at the register for 4-5 min without being greeted, finally someone asked if I was waiting for food... I said I wanted to order, she then asked someone else to take my order. A couple of minutes later I was told that I have to use the kiosk, I asked if it took cash and she replied with an attitude that I will have to wait then... so I walked out and went to Felipe's. read more

When I found out there was a Shake Shack a mere T-stop away from me, I had to head over to check it out. I had long been a fan while living in NYC, so was super excited to hear about the chain's venture into Boston. I should note that I've only ever been to the Shake Shack at Madison Square Park, so it was new to me to see a Shack with a full interior space plus seating. The decor was cool industrial modern (a designer recognizes reclaimed wood when she sees it), fitting for Harvard. I went for a late lunch with friends and was surprised to see almost zero line. The service was very friendly and attentive, with someone even greeting us at the door. I got the Shackburger, no sauce, and a side of fries. The burger was juicy and satisfying, although the fries left something to be desired: I know they're trying out these new freshly cut fries, but they came out very salty and somewhat limp. The concretes that my friends got, though, were very tasty and made up for the lackluster fries. Caveat: I haven't tried Tasty Burger, so can't make that comparison quite yet. read more

The Meistershack burger was alright. The patty and fried onions were crisp and delicious. However, the burger was heavy due to the buttery bun. Service was great and served with a cheerful smile! read more

Savory succulent crispy juicy Shockmeister burger and a black and white malt. The malt was very sweet and had a high-quality chocolate flavor that was different than any other malt I've had; seems like they use a gourmet chocolate. This was my first visit and I'll return. read more

This is no In-N-Out but based on the three or four times I've been to Shake Shack, I really enjoy the burgers, fries and shakes. It's definitely quite EXPENSIVE for a fast food concept, but I guess (MAYBE) the quality makes up for it. I'm not sure if it's just me, but every time I eat a burger at other joints, I wouldn't be able to have another one because of all the greasiness. However, I'm always down to eat another Shack burger without a hesitation. (Well it also depends if I'm okay with throwing down another $8-10). To be more specific, I always order the "SmokeShack" burger, which is the cheeseburger with all-natural smoked Niman Ranch bacon, chopped cherry pepper, and the Shack sauce. You have the option of having a single or double patty, but of course the double patty costs extra. The burger tasted as juicy and fresh as it looks in my photo. I also love their shakes! Yes they are pricey but I always have to order one whenever I'm here. The fries also have a crispy exterior; I just love crinkle-cut fries. Putting price aside, I don't have a problem with Shake Shack. The service may be mediocre and slow/inconsistent depending on when you go, but overall I enjoy the food. I'm still a fan and will be back! read more

Shake Shack Harvard Square - Crinkle-cut fries and the SmokeShack burger :) - Burgers Near Me - Cambridge, Massachusetts

I came here on a Saturday afternoon and the wait was about 3 minutes to order, 10 minutes for the food. I got a Shackburger and I remember getting one in NYC too. While the meat is incredibly incredibly delicious and tender, the rest of the burger (toppings and bun) are a bit lackluster to me. I'm more of a sucker for the DC gem Five Guys, which really excels at the toppings. The size is also difficult to deal with as a meal -- too small for just a burger, but too large for two. I also tried their corn dog with this in-house salsa as a part of a July 4 weekend special. It was just sorta meh, with a fancy sausage but without the satisfying doughy sweetness the corn around it should have had. read more

Shake Shack Harvard Square - Shackburger - Burgers Near Me - Cambridge, Massachusetts

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Shake shack was good. I'm so excited one is coming to Indy! How does it compare to In and Out is the million dollar question everyone is asking. I don't have that answer so I will say it's my favorite east coast burger place. The service here was quick and efficient. After having just been somewhere that took their sweet time even coming to the register, I was pleased at this. I ordered a single burger and fries and chicken nuggets. The burger was amazing! I loved how my bun wasn't fully cut so it kept my "Schtuff" in like a taco. The fries are basic crinkle fries. Good, but nothing to write home about. The nuggets are next level. Salty. But for a salt addict like me it was perfect. Will I travel to the Indy airport to get shake shack again? I mean, probably not only because I'm lazy. But will I get it next time I'm traveling and hungover? You better believe it. read more

I LOVE THIS PLACE! I come here for a bite to eat after my friends and I rock climb on Mondays and Wednesdays. Although a bit pricey, the burgers are definitely worth it. I don't even go for anything fancy, I just get the single Shack Burger! It isn't big, but it's incredibly juicy and the plain buns are really soft. Most burger places I eat at use fairly dry buns. It makes the bread stick in your mouth and leaves you with more of a bread taste rather than a taste of the meat and cheese. Shake Shack does their burgers justice and all you're left with is a nice, meaty, cheesy taste! Also, shoutout to one of the guys who work here, Noah. We went there for the first time, and it happened to be my buddy's birthday. It was near closing time, and Noah offered us a free order of fries. Then 2 more. We got three orders of fries, and they let us stay after closing! Thanks man! Keep up the good work. :) read more

We came here looking for some good burgers and a nice time. What we received was a lousy excuse for a grilled cheese sandwich and subpar burgers and fries. read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

My goodness. This place is heavenly. Their shakes are heavenly. I remember seeing those ridiculous lines in NY at 10pm waiting for a burger and I remember thinking how good the food must be for people to wait 1+ hours. Luckily I'm Boston there are several Shake Shacks with little to no lines so my sister and I stopped by and see what the hype was about What we got: 1.) Shack Burger- 3/5- Your typical burger. Literally devoured it without really a special lasting taste 2.) Double Shack Stack Burger- 5/5 My sister loved it. 3.) Black and White Shake- 6/5- I can literally SURVIVE on this. SOO SOOO GOOOOD. 4.) Butter Caramel Shake (can't remember the exact name but it was a weekly special)- 3/5- too buttery and sweet. Can't really define it but it's not so good 5.) Cheese Fries- 2.5/5 typical fries, cheese doesn't have a special flavor 6.) Mango Lemonade- 2.5/5 pretty sour. Not so good Anyways, I basically only come here for their black and white shake and fries because I'm all about that fry dipping in shake life. read more

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Went here on a date. We used the tiny self check out kiosks. You type your name in for your order and they call your name. The burgers was SOOO good. I need to go back and order like three of em. The shake was okay. Super thick. Fries were fine. They have seating and bathrooms upstairs. It wasnt too busy when we went, it was night. Chill atmosphere. read more

Shack Meister is pretty good. Not too shabby. The fried shallots reminded me of onion rings and I wish I got extra! I added lettuce and tomato because no way can I eat a burger with just buns, a patty, and fried shallots. I didn't really taste the special sauce they have I didn't even know it came with it LOL. 15% off student discount which is great for students like me! It's not much, but hey it's better than paying full price. It's also a limited time offer so it ends sometime in May. This place is really spacious with even an upstairs area! Very nice, plenty of seats to bring groups of people! read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

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Let's face it. I'm a shake shack homer. I plan my trips around their many locations. With that said, I finally had the opportunity to visit this particular Shake Shack and it was a major let down. Let me explain. Every Shake Shack I've been to has been clean and pristine. The food is always incredible. The workers are always upbeat and have a good vibe. This location is quite filthy almost like visiting a dirty Walmart where they take pictures of the weirdos and post on that People of Walmart site. There was gum and who knows what else on the steps and the bathroom is real ghetto. But if you can get beyond that, the food is amazing! The shackburger is unreal and the seasonal Oreo mint shake blew my taste buds out the water! Get your order to go and eat it elsewhere and you'll be a happy camper! read more

Woman who took the order was rude. Clearly she was tired and angry at somebody. When we got the order, I was missing a soda AND a burger and she had the nerve to tell me what I did or didnt order then followed up with an "I dont have time for this." First of all, it really wasnt that big of a deal but after she said that, it just did it for me. Store wasnt busy either so I dont know what her problem was. Thank you for the guy who brought over the 2nd soda though, I appreciate that. We didnt bother with the missing burger. Two stars - and I'm just being nice. Take notice, please use those tablets to order your food to prevent rude customer service - maybe. read more

I don't know what it was buut I order my food on their app. Got a message saying it would be done at the estimated time. When I got there I was greeted by nice man who ask for my name and handed me my order. No wait no nothing. We got the shack burger , 10 ct Korean bites, fries, and chicken shack. Half way on our car ride, I couldn't wait because we were out all day and hungry so I ask my spouse to hand me some fries and chicken bites. To my surprise, the chicken bites were delicious, well seasoned and fries were still warm and perfectly salted. When we got home I had the burger and chicken shak. It was all flavorful and yummy . I shared with my spouse and we were hella satisfied with both their service and food. The app is mad easy to use and I got there a few minutes after the estimated time. No "in n out" in MA, no problem.. this place is cool. And I don't mind their price. As long as it's good and it was! Would post a pic but I ate the food before haha. I recommend this location. read more

A gourmet chef making sandwiches... What more can we ask for. A definitive winner, in my opinion, to the In-N-Out sandwich. The food is competitively priced. Double shack and smoke shack are must try. The smoke fries together with the shakes make a great meal to relish and for some, like me, a cheat meal I can never say no to! read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

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Best fries! I love this type of fries. Hamburger with bacon and everything. So good. I understand why it has a lot of hype. Really wanted to try the Creamsicle Float, that's for next time! read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

Grilled chicken sandwich was way overpriced. Tiny piece of chicken for almost 9 dollars. Burgers are good but good be more substantial for the price. Custard is good but there have been times when texture was off and it was clear it was made with a powder. read more

Food is excellent but expensive. Place is nice, has an easily readable menu board but not totally clean. Staff is nice enough. Food takes about 10 min to be prepped. Food is very good but accordingly overpriced. It was nice to have one veggie version but more variety would be nice. read more

Shake Shack Harvard Square - Fries with cheese, veggie shroom burger, double Meister special burger. 9/10 - Burgers Near Me - Cambridge, Massachusetts

First time at Shake Shack and i'll be back! Ordered shack stacks and chocolate milkshakes. The burger patty was juicy and delicious, and the shack sauce they put on it was super tasty. The fried portobello OOZED cheese and was a perfect addition to the burger. The milkshakes were delightfully thick and delicious!! The service was also excellent read more

Shake Shack Harvard Square - Two shack stacks, two chocolate milkshakes, and an order of fries :) - Burgers Near Me - Cambridge, Massachusetts

http://www.youtube.com/watch?v=zh6gaIZ29hA (youtube video) Been to the one in new york, it was good burger. some of my friends will only eat at shake shack. This one is pretty good, the staff are great, very polite and fast. the place is well kept. The view is really nice. The food was ok... I paid like 8 bucks for burgers and fries, so I was expecting more... I guess mine was just too over cooked. They serve beer which is nice, but I was not in the mood for spend like 15 dollars at a burger joint. Still much better experience than tasty burgers across the street. It's a classy place to meet up on student budget. I am giving this 3 star because there is room for improvement, it did not live up to New York's Shake Shack experience, but the service was fast, the staff is friendly, and the big windows makes a very comfortable dinning area. read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts

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The vanilla shake was yummm but thats about it. I've heard of ShakeShacks and the reviews of it for the longest time so I decided to try it today after a year of avoiding it... ummm I've had a better burger and better hot dogs... there was salt on everything. The Burger was regular and the hot dog was overloaded with unnecessary stuff. After eating I got up and noticed there was a Tasty Burger a few feet away and wish that I noticed it before I went to ShakeShack... I dont see what the Big Hoopla is about. Oh its a place from NYC that opens in Mass..so it must be good and trendy..NOT!!!! MonkeySee...MonkeyDo.. Im sticking with TastyBurgers. read more

Shake Shack Harvard Square - ShakeShack....probably my only check in here.... - Burgers Near Me - Cambridge, Massachusetts

For fast food burgers, it's a little on the pricey side but that was to be expected. The burgers are good with unique sauces and the crinkle cut fries remind me of school lunch but less soggy so it's better. This is kind of like the Chipotle of burger joints but without the food-borne illnesses. read more

Shake Shack Harvard Square - Burgers Near Me - Cambridge, Massachusetts