Stacie is wonderful. She always does a good job and very reliable. The dogs love her.read more

Stacie is amazing!! Moved here from CA and was worried about grooming for both of our dogs, but…read moremost importantly our Poodle. She has been above and beyond amazing and knowledgeable. Probably the best ever!! We could not be more happy and satisfied. We highly recommended her, you will not be disappointed. Thank you Stacie for being such an amazing loving, kind, knowledgeable and talented groomer. Our dogs are obsessed with you and so are we!!

Nothing to say but they are the best! My baby absolutely loves Lizzie and races to the door to…read moresee her

They are very caring. I took my four month old Yorkshire terrier in for her first haircut. I am…read moresure that is not an easy job and I was very pleased with the results and now I will be going back for her other haircuts and grooming.

Have used this Groomer for 4 years, recently was s not a text message by owner that dogs…read moreappointment was next day, I save my appointment cards and did not recall this appointment but we were down with stomach bug and I sent owner message we needed to reschedule, she then sent a message that we should find another groomer. I found my card and screenshot to her next day our appointment was several weeks away, someone else must have canceled and this was a poor attempt to fill the a lot , when that did not happen she discarded us. Really disappointed! Beware!

I've been taking my husky to Doggie Divaz to see Shannon for months. She always does such a great…read morejob. I took her yesterday, as her winter coat needed some help coming off, as she looks beautiful. I'm one happy pet mama! Shannon treats my girl like her own :)

Tabby always treats everyone with so much kindness Thank you for taking care of my Kaze and when I…read morewas late picking her up. Tabby was still so kind. Thank you so much for being a dog person who cares.

Tabby at The Doghouse is wonderful with all 3 of my dogs. She takes care to make sure they are…read morecomfortable and talks to them as she is grooming. She lets me know of any issues that might require a vet visit. She takes pride in her work, is always on time, and most importantly my dogs love her.

I cannot praise Kano enough! We had a few different groomers in the last 4 years but didn't really…read morefeel great about any of them. None of them were terrible..but not great either. Then the lockdown happened and we didn't know who to help us with our baby's nails. We have a 160lb bear-dog (German Shepherd/Malamute/Tibetan Mastiff) who is a huge big baby and gets scared easily, especially having to go into those doggie salons and likely feels extra stressed there. Kano changed that for us! One of the neighbors recommended her and we contacted her. She got us in way quicker than I expected and was so sweet as well! She whipped through our dogs' nails, trim, and de-shedding like it was nothing (in a good way!)! lol Our Grizzly bear usually pulls and hides from everyone but he just let her do her thing. She also gave him treats as she went along and man...was he into her lol! I am SOOO happy to say we finally found someone we are going to stick with indefinitely! Don't hesitate..give her a call she definitely is awesome and clearly knows what she is doing! Thanks again Kano!!! Grizzly is happy, and so are we!

The Ma'am who helped us or running the business was super sweet, straight to the point, and very…read morecommunicative!! My babies came back happy and ready to play!

I have two Shih Tzu's and they are my kids... Dorthey and June have given me excellent service...I…read morelive in Prescott and it is worth my time and money to utilize their services... I am not the best customer because I have missed some appointments, but they have always given me new dates... They are more than reasonably priced when I've called other groomers in Tri Cities and Walla Walla area...Oreo and Cooper are always happy after visiting Fur on the Floor Thank You for the excellent care of my kids and putting up with me...Michael Keesling

These ladies are so nice! My golden is very shy and timid. They made her so comfortable that she…read morelooked like she was smiling when I picked her up. She went there looking homeless and left looking like a show dog. I recommend them to everyone. I will only take her there for now on.

1st time using self service. We didn't come prepared and happily surprised they provide everything…read moreto give our girl a long overdue bath. Staff was super friendly and helpful. Abby was a little nervous but the gal that helped us was great with Abby. Walked in with a stinky dog and Abby came out smelling fresh as a daisy. We'll kinda - she still had the wet dog smell BUT 95% better. Abby walked out pretty proud of bandana they gave her! ‍ Price was great! Definitely will be back!

We needed someplace better than the hotel to wash our dogs, while in the Tri-Cities. We found…read moreAnimal House and they fit the bill perfect. There is a super helpful and friendly staff. There were plenty of tubs and drying stations. There was also all the shampoo, conditioner, tearless face shampoo, whitening shampoo, towels, and water pressure we needed. We went in, set up, I'm making my own coat conditioner, and they didn't blink an eye as I whipped up beer and raw eggs for my conditioner. The force blowers helped to get our dogs dry, and their hair straight. And off we went, in under an hour, with two white dogs. Highly recommended!

Customer service is fast and friendly. The prices are great and very affordable my 11 year old pup…read morealways enjoys himself with the staff and looks forward to every visit. His nails are perfect after each grooming.

We've been to Lucky Puppy twice for a nail trim. I was nervous because my dog really hates this!…read moreIt's always a big ordeal. She's had to be muzzled in the past. Both times at Lucky Puppy she was happy to go to the back and came out in no time! They said she did great with no biting and didn't have to wear a muzzle! Her nails are nice and rounded and we're all happy!

I'm so glad we found Ruff INN It! We had plans to be in the tri-cities area and on one day, we…read morewere scheduled to go on a tour that did not allow dogs, so needed to find a dog sitter/boarding in the area and found glowing reviews of Ruff INN It. To schedule an appointment with Ruff INN It, you must first make an account online, which is easy to do. This account allows you to upload your dog's vaccination records and also select a date and time for when your dog needs boarding. Soon after I created this and made a request of our preferred date, an employee called me to confirm the date and asked that since we were new clients, to schedule a meet and greet, which is their policy as they want to ensure that all dogs here are well-behaved and aren't socially aggressive with others. As soon as we came into town, we visited Ruff INN It for our meet and greet where the owner took our dog to the back area to introduce her to the other dogs and see how she reacted. He then invited us to come to the back of the area and see the facility. The facility is split into three different dog groups, depending on size and activity level. Our little dog was grouped with the other small dogs. For all the areas, there's an indoor area where they can sleep in one of the many beds and get water and they all have access to the fenced backyard area with artificial turf where they can play with the toys and balls, run around and go to the bathroom. Tons of space for the babies to play in! We dropped our little girl off at her scheduled appointment and the staff let us know that they would take photos of the dogs and post it on their Facebook for owners to see. When we came to pick her up, the staff let us know how much fun she had with other dogs, playing around. The owners of Ruff INN It are the sweetest people, too. I can't say enough positive words about Ruff INN It! If you're looking for dog boarding in the tri-cities area, this is definitely the spot to go to. Thank you, Ruff INN It!

I had a very disappointing experience during an interview with this company. While on my way to the…read moreinterview, a friend I was traveling with suffered a serious accident that required an ambulance. I stayed with him to ensure he received help, which caused me to arrive approximately 10 minutes late. I explained the circumstances upon arriving, but the response I received was cold and mocking. I was told, "I'm not very impressed, you're dismissed." The interviewer didn't even ask whether my friend was okay. I understand the importance of punctuality and respect an employer's right to choose their preferred candidate. However, I believe professionalism and basic human compassion should go both ways. I was disappointed by the lack of understanding and the way I was spoken to during an already stressful situation. Based on this interaction, I left with a negative impression of the company's approach to treating prospective employees. I hope future applicants are treated with greater courtesy and consideration.

They got me in the same day I called. The Groomery had a three week wait. The salon was kind of…read morecute and the two girls there were really nice and loving to my dog Charlie. I told them he was too hot with all his fur but was very concerned about what he would look like if he were completely shaved. I was assured that I didn't have to worry, that they would make him look cute. When I picked him up I was in shock. He looked horrible. Entirely shaved down to nothing except most of his head. Having given not much for direction, I won't even hold that against them as the idea of cute is subjective. The concept of a good job is not however. The lines were so choppy as if no effort to blend was taken at all. They shaved half way up his face and then just stopped. Picture submitted. The line on the back of his head isn't even kind of straight or blended. Though I appreciate the ability to get us in right away, I now know why they weren't busy. Thank you for being friendly and warm but I regret to say that we won't be back. Two stars are merely for the convenience of the appt and the friendliness of the staff, and not a one for the job that was done on my dog.

We love this amazing business. We have two large and hairy dogs and they get the best treatment…read morehere and are groomed to perfection. Highly recommend!