We started taNking our dog Sigmund- "Sig" to Spring Green Pet Resort when he was about 14 weeks,…read moreand joined the GSD training club. We found great people with shared interests in great training and love of the breed ! He is now 10, and Lesa and others have been constants in his boarding family. He is happy to go there and is entertained by his doggie friends. I cannot imagine a place more capable of caring for a fur family member. Additionally, as we recently added a pup to our family from Lesa, we know our selection with their knowledge and care will be a winning combination for the future of our GSD. Lesa, Hanna and others are as much a part of our "pack", as our pet, because of the many years of consistent good care.

We have been taking our vizsla lab mix to The Spring Green Pet Resort for more than a few years now…read moreand we trust that they hear what our Casey needs and they take good care of her. She is getting to that point in her life that we don't want to leave her but, we have faith that they will see to those special needs and return her back to us health and happy. Lisa and her staff allow us to not worry when we are away from our girl and that means the world to us. Thank you.

My Sally loves this place. She always smells so good. Shawna always reports about skin problems she…read morefinds. She offers excellent services.

Shawna and her staff are so patient with my 2 dogs. They are always happy to go there.read more

I would not recommend Spring Green Animal Hospital based on my experience…read more I brought my cat in twice because he was clearly not feeling well, and after spending nearly $800, I left with no answers and no improvement in his condition. The veterinarian seemed quick to jump to worst-case conclusions rather than exploring reasonable treatment options first. I was told that my cat's ear hematoma was a major concern and that surgical removal of part of his ear might be necessary. I was also encouraged to pursue hundreds of dollars in additional testing because the doctor was unsure what was causing his symptoms. Multiple times, I asked whether a trial course of antibiotics might be worth considering, and multiple times I was told it would not help. Feeling frustrated, I sought a second opinion from another veterinarian. Their assessment was completely different. They immediately told me the ear was not the primary concern, drew blood for testing, and started my cat on antibiotics and steroids while awaiting results. Within a short time, he was back to acting like his normal, happy self. What bothered me most was not just the cost, but the feeling that my concerns and questions were being dismissed. I felt rushed through appointments and as though asking questions about my cat's health was an inconvenience. To make matters worse, my parent was hung up on while trying to follow up about details from the appointment. I understand that veterinary medicine is not always straightforward and that doctors cannot guarantee outcomes. However, I expect thoughtful care, open communication, and a willingness to consider reasonable treatment options. That was not my experience here, so I would absolutely not recommend taking your pet here unless you would like to spend a bunch of money and have nothing to show for it.

Worst vet experience we have ever had I would advise you to take your pet somewhere else. they…read moredon't care for the animals just want to charge you a bunch of money.

Impersonal service, even for Covid times. When contacted for help with ordering meds online, one…read moreparticularly disinterested woman answering phone stated, "If you don't like it, go somewhere else!". We then received an email that we were dropped from their services. Looks like a blessing in disguise. We don't need to tolerate a Vet Don't Care clinic.

When we moved to the area and needed a new vet I received several recommendations for Black Earth…read moreVet Clinic, so I'm surprised to see only one review here. My Boston Terrier suffers from year-round allergies to both environmental and food elements. This was the first vet that suggested an injection instead of a daily pill. Not only was the injection less traumatic than pills for my dog, it was also less expensive. Because we were in here at least every 6 weeks for the allergy injection, we got to meet most of the staff. We were always greeted with enthusiasm and kindness, they seemed genuinely excited to see my dog. The techs and the doctors never rushed us and always took the time to listen to my concerns. They also offered a lot of knowledge along the way. Their prices are very fair and they never charged me for an office visit when we were there solely for an injection. During a yearly examination it was discovered that my little guy had a fractured tooth and would need it pulled. I was overly paranoid about him being put under anesthesia and when I dropped him off for surgery, the staff could tell. They were so incredibly nice and assured me that he would be fine. While he was getting ready for surgery they recommended they pull some other teeth to avoid future issues. They kept me informed before, during and after the procedure and made sure I understood exactly what they were doing. When I came to pick him up the staff told me that he got some extra attention during recovery, as they brought him to the front to hang out with them. I can't tell you how much that put my heart at ease. Dr. Leslie performed an at-home euthanasia for our neighbor's dog who had been suffering from cancer. She encouraged our dog, the neighbor dog's buddy, to be there during his last breaths. Everything about this clinic and their staff is wonderful....with one very small exception. There is one woman who answers the phone often and she can come off as quite rude/short. It's a little off-putting when you're not expecting it but easily looked past if you make it into the clinic to meet the rest of the staff. I would, and still do, recommend them to anyone in the area.

Since my review was removed, here is my original review that took place at this facility…read more I am writing to formally register a profound and unequivocal complaint regarding the grooming services provided by Madelyn, which resulted in significant distress and injury to my dog. Prior to the grooming session, I explicitly communicated that my dog suffers from severe anxiety, possesses highly sensitive nails, and reacts poorly to blow dryers. These crucial details were conveyed to ensure a calm and safe experience for him. Madelyn'a immediate response was one of overt rudeness and unprofessionalism, marked by dismissive eye-rolling and a sarcastic retort, "Oh, like I haven't heard that before." This utterly disregarded my legitimate concerns and set an alarming precedent for the subsequent care. Upon collection, my dog was visibly trembling and in an unprecedented state of distress, far beyond his usual initial apprehension. It is important to note that at seven years old, he has undergone numerous grooming sessions throughout his life without ever exhibiting such extreme post-grooming trauma. The full extent of the horror became apparent shortly after. Once I secured him in his car seat and returned home, I discovered a horrifying scene: his entire car seat was saturated with blood. Closer inspection revealed that every single one of his nails had been severely butchered and was bleeding profusely. This was not a minor 'quick' on one nail; it was a comprehensive and shocking mutilation.I immediately contacted the establishment to address this grave matter with Madelyn Sanderson and her response was one of complete denial and appalling indifference. She disavowed any responsibility, callously suggesting the injuries were likely due to my dog moving around too much, stating "it happens," and incredibly, instructing me to "get over it." This complete lack of accountability and empathy is inexcusable. As a direct consequence of her gross negligence, two of my dog's nails subsequently developed severe infections, necessitating veterinary intervention and causing him immense pain and discomfort. It is unequivocally clear that Madelyn possesses neither the necessary temperament nor the professional competence to work with animals, particularly those with specific sensitivities or anxiety. Her inability to interact with stressed animals, coupled with her dismissive attitude and demonstrable negligence, renders her entirely unsuitable for such a role. Given the severity of this incident I have formally reported this matter to the Board of Health, my local Attorney General, office, and the Better Business Bureau. I firmly believe that if such egregious treatment has occurred with my dog, it is highly probable that other animals under her care are also at risk. This level of neglect and unprofessionalism is utterly unacceptable and must be addressed with the utmost seriousness.

It's good but I could never get an appointment. A great experience when you can get your pooch in…read morefor a wash and groom but last time I tried to set up an appointment it was like a 2 month wait, which kind of defeats the purpose. So that's why 1 star is removed, we haven't tried for a long time to get in here so maybe things have changed but we ended up having to go to Earthwise Pet Supply in East Madison until we moved to Janesville and are now looking for new groomers down there since traveling to Madison for dog grooming appointments is a lot of travel time.

Always a great job grooming my dogs. My miniature schnauzer / yorkie mix can be a challenge due to…read morethe 'schnauzer growths' they had to trim around. They always do a great job without cutting into them. My other dog also had great experience with normal grooming. Highly recommended.

The ladies at Grooming Tails are so good with my little dogs. They always come out looking and…read moresmelling great!

My 13 year old terrier mix Charlie and I had a great experience with Max! Really appreciate their…read moregentle approach, means a lot to know my pup is in good hands.

I made a grooming appointment a couple of weeks ago for noon on a Sunday. In the past week I have…read moregotten two notices from Square Up (the app they use for scheduling) changing the time to 11:00, then later to 11:45 - and zero communication from the groomer. It's weird. As a side note, they're located 40+ miles from my home, even though they came up when I typed in my ZIP code. I live in a medium-sized city, not rural at all.

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!