When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

Impersonal service, even for Covid times. When contacted for help with ordering meds online, one…read moreparticularly disinterested woman answering phone stated, "If you don't like it, go somewhere else!". We then received an email that we were dropped from their services. Looks like a blessing in disguise. We don't need to tolerate a Vet Don't Care clinic.

When we moved to the area and needed a new vet I received several recommendations for Black Earth…read moreVet Clinic, so I'm surprised to see only one review here. My Boston Terrier suffers from year-round allergies to both environmental and food elements. This was the first vet that suggested an injection instead of a daily pill. Not only was the injection less traumatic than pills for my dog, it was also less expensive. Because we were in here at least every 6 weeks for the allergy injection, we got to meet most of the staff. We were always greeted with enthusiasm and kindness, they seemed genuinely excited to see my dog. The techs and the doctors never rushed us and always took the time to listen to my concerns. They also offered a lot of knowledge along the way. Their prices are very fair and they never charged me for an office visit when we were there solely for an injection. During a yearly examination it was discovered that my little guy had a fractured tooth and would need it pulled. I was overly paranoid about him being put under anesthesia and when I dropped him off for surgery, the staff could tell. They were so incredibly nice and assured me that he would be fine. While he was getting ready for surgery they recommended they pull some other teeth to avoid future issues. They kept me informed before, during and after the procedure and made sure I understood exactly what they were doing. When I came to pick him up the staff told me that he got some extra attention during recovery, as they brought him to the front to hang out with them. I can't tell you how much that put my heart at ease. Dr. Leslie performed an at-home euthanasia for our neighbor's dog who had been suffering from cancer. She encouraged our dog, the neighbor dog's buddy, to be there during his last breaths. Everything about this clinic and their staff is wonderful....with one very small exception. There is one woman who answers the phone often and she can come off as quite rude/short. It's a little off-putting when you're not expecting it but easily looked past if you make it into the clinic to meet the rest of the staff. I would, and still do, recommend them to anyone in the area.

I love this clinic and would recommend to anyone who wants their pets well cared for. Very kind…read moredoctors and staff. Love them!!

They are extremely dishonest and make it extremely obvious that they could care less about our…read moredogs. Their only goal is to make as much money as possible. They are willing to agree to anything as long as it gets you in the door. We have spent going on $2,000 in only a few months with them yet they have been extremely dishonest and evil. They refuse to even group vaccines that American Kennel Association and other vets say are safe so they can charge additional visit fees despite telling me they would group the vaccines when I scheduled the visit.

5-star quality care from, imho, the best doctors in the area. Great "bedside manor" with our dog,…read morewhich is always appreciated. I think we were prescribed (and sold) meds that we ended up not needing. It was more of a "just in case", which had we been thinking straight, we would have passed on (take the script, but fill it if needed). Overall, however - the care is top notch, and I trust them with my dog's care.

I would agree with the other reviews saying that Sondel seems to charge more than other places…read more I've continually been shocked by how expensive things are. For example, my dog has a case of bad diarrhea and this isn't the first time. Longer story short, they couldn't give any meds out for it and said they had to run a lab test. I would like results and treatment ASAP, and they told me if I wanted same day results, I could pay an extra $40 for them to do the lab test in house. I didn't understand why it was more and didn't ask. The lab fee was much more expensive than I was anticipating too, at $80. I can't recall the other times now, but I'm tired of feeling like I'm being extorted. The veterinary care has been fine. The staff fine. The price is too much though.

Have been in a number of times for basic pet maintenance things. They're friendly chill people and…read moreyou can tell they really care about animals and seem to enjoy being there. I tend to like smaller places with less of an institutional vibe, so this is a good fit for me. I have a rabbit, so my vet options are more limited than cat and dog folks, luckily I chose correctly on first try and started going to AHoV.

Dr. Smith has been our family veterinarian for more than 2 decades and we have an enormous respect…read moreand faith in him. We feel fortunate to have him, along with his colleagues, helping our pets. They treat our 'family' with respect and kindness. We recently had to put our Shitzu-Poodle dog down after a year-long bout with cancer. Although we knew her days were limited, we appreciated every one of them, fully enjoying our time with her. And even still, her final day with us hit us harder than we expected. As a part of our family, she was larger than life to us. Dr Smith was with her as she passed and shed tears along with us. We are forever indebted to Dr. Barney Smith's warm compassion and caring heart; it made letting a little easier.

Today my girl needed to get some care for a hot spot that popped up yesterday and grew so quickly…read more The staff was very attentive to my messages and were able to squeeze her in. Dr Sarah cleaned it up, discussed options and what she recommended. When she had a problem a week ago with her GI tract, they were responsive in helping me with that as well. Dr. Jacki prescribed meds and listened to what Payton has taken before. She was very understanding about the fact that Payton is a thin girl and simply does not gain weight.....no judging (when we went for our initial check up). She also saw our cat, Sylvie, for a wellness check and meds. Sylvie can be a bit of a queen at times, but the staff said she was good. Last fall, my guy was not doing well, I wanted to let him be pain free without having to prove he was ready....I knew. We moved here not all that long ago and I was looking for a good fit for us. I called True Vet, explained what was going on and what I felt. They were so understanding. When we arrived they had all the treats he could ever want, but could or should not have. He was in heaven eating them. Dr Amelia was patient and listened to me babble on about my guy. I truly can not say enough about how wonderful the doctors and staff are. I never thought I would find a clinic like we had before moving to the Madison area.

True Vet diagnosed heartworm in my dog - after two other local vets missed it. Dr. Sarah educated…read moreme about the diagnosis and informed me of options for treatment - including cost - prior to proceeding on a plan. I was contacted by staff after every treatment to make sure my dog was doing ok. All staff are friendly, professional, compassionate and thorough. AND they always have chocolate at the reception desk. Highly recommend!!

Love everyone there. They have been our vet for years! Very compassionate, knowledgeable and…read moreresponsive.

I just got a brand new 8 week-old Golden Retriever puppy and found this vet close to my home. I…read morebrought my puppy over on a busy Monday afternoon and asked the lady at the front desk if she could help me by telling me when I needed to have my puppy checked out and vaccinated. Within minutes, the entire office came out to say hi to Monte (my puppy), gave him treats and pats. Even Dr. Valerie Schuster the vet came out to love on Monte. He can't wait to go back on Friday for his first shot! Really glad he had a positive first visit to the vet so he isn't scared to go back. Overall, they were really helpful with informing me on when he needs to have what shots and when. I feel better knowing that Monte is in helpful hands!

I have used this service for my three dogs several times and for 10 days each time.My dogs love the…read morestaff and everything about this business.

I had just moved from Iowa to Cross Plains, and was given their name. They treated my dog and I…read morelike we were family. Great, and down to earth kind of people and they seem to love my sweet dog, Abby.

I can't say enough good things about this clinic and all those who work here. We are new to the…read morearea, so when my cat got sick we were scrambling to find somewhere that could get her in quickly, and they were able to get us an appointment just an hour after we called. Over the next week we were constantly back and forth to the clinic, and multiple times Dr. Schultz would stay late or come in early to help us out. He also called us every day, even on his days off, to check on how our cat was doing and give us advice/next steps/ and answer any questions we had. They also told us exactly how much everything would cost before doing anything, which we definitely appreciated. We are very thankful to have found this clinic.

This Vet Medical Service is truly one of the best services we have ever used!!! We found them about…read more3 years ago and have taken two cats and a dog to them when they needed their shots, help with medical issues and actual crossing over the Rainbow Bridge in two cases. They are THE BEST!!! If you read the profiles of all the vet technicians on their website, you will see why, they truly care! If there was a higher rating here, I would give them that!!!!

Dr. Molly, Kristine, and the entire team at Sauk Point Vet are exceptional. Very accessible,…read moreresponsive, and comprehensive care. I highly recommend their services.

My 10-year-old Bichon had really bad teeth, and we knew she needed a dental cleaning--but I was so…read morenervous about putting her under anesthesia. The team at Sock Point made it incredibly easy to trust them. They kept me updated throughout her surgery with text messages and even called me during the procedure to let me know how she was doing. Afterward, they gave me a detailed rundown of how everything went, along with super helpful post-care instructions. I can't thank them enough for the care they showed us. They did an amazing job, and I'll definitely be a customer for life.