I want to say thank you for your help with my Ducky and Pudden. Thanks to you all they were able to…read morehave their surgery.

I thought I made an appointment to see the kitties and that I had filled out an application to…read moreadopt but when I got there ( after driving over 50 minutes) I was told they didn't have an appointment for me. They let me go visit the kitties before the 1:00 event. I visited with a older cat and was 75 % sure I would adopt but was told would fill out another application and I thought the lady wasn't very friendly so because my time was up I decided to leave and go home.

The process is very easy and I appreciate the reminders that are sent. Clarence came home from his…read moresurgery and was right back to his old self. Thanks! Excellent care!

Two different dogs: Very poor assessment of dogs recommending euthansia for one (who had a tooth…read moreinfection) and major surgery in the amount of $3000 for what they deemed definite "cancer". After rest and proper diet, both dogs are fine. Staff was very indifferent and not considering the emotional impact of such diagnoses on family. Very dissapointed. Susan Smith

I didn't get a chance to go inside. I was passing by and it was around 9/9:30 so they weren't open…read moreyet. The grounds are beautiful and well maintained. Their website it by far one of the best sites I have been to that write such loving descriptions of each cat. The reason why I stopped by is because my significant other adopted a cat here in 2021. That cat ended up being such a sweetheart and a pivotal member of the family - even converting my dad into a cat person. This also sparked my brother into getting a cat too. It was all thanks to RHSPCA and their staff allowing my SO to adopt this particular long hairs orange cat that day.

Such a great shelter! I adopted a cat last December and the experience was overall great! The…read moreadoption process was quick and efficient. The staff is very friendly, especially those working in the cat ward. Loved going on visits in search of a new pet and am glad to say that I have found one! Will recommend to anyone in search for adopting a new furry friend!

Absolutely atrocious. Went inside to get a toy for my German Shepherd and walked into deplorable…read moreconditions for the dogs they so call claim to love. They are covered in feces, sleeping on wired flooring where they could easily get stuck, no beds, no food, and no water. The treatment of these poor puppies not even a few months old, is absolutely disgusting. The dogs are matted in their own vomit, pee, and feces. I watched a month old Dachshund puppy fall through the grates and have to attempt to get free. If the owner had to suffer through the repulsive nature that these animals are going through I'm sure he or she would view things a lot differently.

Condition of the animals seemed poor. Store was not well kept. Dirty and cluttered. As a child I…read moreloved this place but it has done down hill quite a bit.

Worms in dog food, animals unwell and not well cared for, dirty store, long wait for employe help…read morethey hide in the back room

I had my 1 year old dog there 2 other times, and it went fine. But this time following his grooming…read moreappointment, I got him home and he had a puncture on his hind leg near his tail. 24 hours later he is at the Vet getting meds for infection. I will never go back there again. Poor puppy!!!!! I know things happen, but this was a spot that the groomer would have been aware of and she said NOTHING.

I have taken my Pom Mix here to have her hair cut for four years. They are great at providing…read morequality service, the same service, every time. I do not have to worry about Foxy's hair being jacked up like I did when taking her to PetCo. Very many issues there. Foxy is always comfortable there too, which is very important to me. I just adopted a new Pom mix and plan on taking her there as well. Nicole has been there for a long time and provides great service. Thanks, :)

Awful! A year ago, I had my dog groomed at PetSmart and they were great. In the past four months,…read moreI've booked two appointments, only to be called the night before -- each time -- telling me that my dog did not need grooming and that my appointment would be cancelled.