This company was way overpriced, over 300 dollars to convert a natural gas stove to propane, and I…read morehad the conversion kit. If I was not in a jam I would have gotten it done cheeper. Now you know

great service!!!! great with the costumers,water heater,toilet, air conditioner services........read more

Great Experience. I called on Monday to get a quote for HVAC replacement and two hours later Jon…read moreAndrews was providing me with a set of quotes explaining my options. We spoke again two days later and on Thursday Ryan, Cheyne and Dany were at the house replacing the heating and cooling units. Friendly, professional, knowledgeable .... I have not had a contractor experience like this ever. Thank you.

DO NOT EVER USE THIS COMPANY!!! Our heat and hot water…read morestopped working and I booked an appointment with Aire Serv through Handy via an alert from our Google Nest thermostats. The first Aire Serv HVAC tech that came said that the water pressure sensor in our water heater was broken and needed to be replaced. He gave us a rough VERBAL ONLY estimate of $2500 to have it replaced and gave us no guarantee about when they would be able to do it. Just said that it was based on the manufacturer. However, the HVAC tech recommended a water heater tech from Aire Serv to come take a look as well, as he would have a clearer assessment & estimate. The water heater tech looked at the water heater and said that our unit was from 2011 and over 10 years old (it's not, it was built in 2017 which can easily be seen on the inside of the unit). He came to the conclusion that the entire unit needed to be replaced, along with some other pipes that needed replacing. He went on to tell us a few estimate options that ranged from $11,000-$13,000. Yes that's THOUSANDS. When we asked to see a quote with full itemization, including the cost to us of every part needed and cost of labor, they refused to provide us with it claiming that if they give the cost of each item, it gets too messy. He also claimed that we had to decide and book on the spot, not giving us any time to think or talk about it. We made the smart decision to forego making an appointment to instead find other opinions, realizing that this estimate was an astronomical price. When the tech left, he said he would email the estimates shortly. Several hours later, we still had not received the estimates. I called the office to get an update on when we would receive the estimates and I was told the tech was still on jobs and wouldn't get it out until tonight or tomorrow. When I said that I wanted the estimates so that we could seek second opinions, all of a sudden the company apparently is able to price match lower prices. We finally received an email with the estimates at 8 pm and once again, all three estimates (based on different priced water heaters) only had a total cost. There was no cost of labor, no cost of parts, no tax, nothing. Simply one total number which gives zero information to the customer about what you are actually paying THIRTEEN THOUSAND DOLLARS for. The next day, we got a different company to come look at our water heater. Their tech said our unit was DEFINITELY less than 10 years old, it DID NOT need to be replaced, and he was able to get the new water pressure sensor within 5 minutes. He did all of this for $300. JUST THREE HUNDED DOLLARS. He said besides the water pressure sensor, there was nothing wrong with the unit itself. This tech was also appalled at the way these bigger companies try to take advantage of people. I would never ever recommend using Aire Serv to anyone. They only care about their bottom line and do not care at all about their customers as human beings. It's absolutely appalling and disgusting the way that this company misrepresents their costs by refusing to be transparent and itemize their estimates. Please do not ever use this company. They all should be ashamed of themselves for treating fellow humans this way. (The photo shows the estimates we were sent. I have only cropped out my own personal information. There is no itemization or list of costs, just one astronomical total cost.)

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

Just before the New Year this past winter we had Call the Bee (a plumbing company we'd used in the…read morepast) come out for a whole house main drain clog. We received a call back right away and they sent out a technician that afternoon. He was clean, courteous & upfront about the plan to clear the clog and the companies pricing. After the snake didn't clear the clog he used a camera and then a water jet to clear our line. Unfortunately the problem returned very shortly after and having lost faith that Call The Bee was able to fix our problem we called another local company. They came out same day, cleared the line and charged approximately the same price. Feeling like we shouldn't have had to have another technician out so soon and incur another charge, we reached out to Call The Bee and spoke with them. Yes, we should have given them a chance to fix the problem instead of calling another company but as I stated, we'd lost faith in them. But, we , I, was wrong. They (Call The Bee) were more than responsive to our problem. Took the time to hear us and wanted the invoice from the second company we called. Lo and behold one week later a check for the ENTIRE amount of our second plumber (slightly over $1,000) was sent to us. Call the Bee truly did all they could to rectify the situation and leave us as satisfied customers.

My heat pump was blowing warm air on cool mode and cool air on heat mode…read more After having checked everything that was suspicious and not being able to identify what was causing the problem and exhausted, I called Call The Bee. It was O/B reversing valve setting on the thermostat that was causing the problem. My stupid housemate changed the setting without knowing what it does. O/B reversing valve is something I couldn't think of as a possible cause. Nobody mentioned it in my search results and questions and it is not something intuitive. Without related knowledge, it looks like a setting that tells a heat pump to run in inverse. A technician named Jonathan came. He spent like 5 minutes at the thermostat and about an hour testing parts and went back to the thermostat, managed to run AC in cool mode, went to his car and stayed there, doing nothing work-related, for a little more than 30 minutes while his refrigerant pressure measuring device was running on my heat pump, then told me there was misconfiguration in my thermostat. He said my thermostat configuration was wrong and asked me total of $380 (which he said was 15% discounted price). Normally, I try to solve problems myself, but I was exhausted and didn't want to bother about the heat pump anymore, I agreed on $330. While he was diagnosing the cause and fixing the problem (rummaging, in fact), I saw many illogical behavior of him. 1. O/B reversing valve setting is the easiest thing and the first thing a technician should check when a heat pump runs in inverse. Jonathan did spend about 5 minutes at the thermostat right after he came in. At this point he must have known it was the wrong setting that was causing the problem. But instead of changing the setting and running the heat pump, he went on to test other parts. 2. He cut the insulation tape around the seams of my blower motor cabinet and tested blower motor. Why did he do that? Blower motor has nothing to do with heat pump running in inverse. 3. He checked inside the cabinet where my capacitor, contactor, etc. are installed. Does it have anything to do with a heat pump running in inverse? 4. He took out condenser fan and looked inside where my compressor was. What does it have to do with a heat pump running in inverse? 5. After he tested some parts, he asked me a few questions regarding my thermostat including if someone configured my thermostat recently. Is this simplest thing the last thing that comes to his mind? And he did not pay attention to my answer at all as if the answers do not matter at all and he already knew what was causing the problem. 6. After payment, when I asked him what was wrongly figured on my thermostat, he told me it was the installation setting and I had better not know the detail as, if I know, and thus somehow change the setting, the problem will occur again and I wouldn't know how to change the setting back and would have to call a technician again. Can you believe what he said? It's obvious he didn't want the customer finds out he charged a few hundred dollars for one small change in the thermostat setting. He probably guessed it right what was causing the problem when he heard the problem before he even departed to my place and confirmed that his guess was right at the beginning when he took a few minutes at the thermostat. What he did in my condo was all acting. Why did he do all the acting? 1. He thought asking a few hundred dollars just for changing a setting that takes 20 seconds was not something to be accepted by the customer. If a customer gets to know they can solve the problem that easy at their thermostat, they would try to solve the problem themselves. 2. He tried to make the customer think the cause of the problem is more complicated than it really is. That way the chance of a customer agreeing to his offer goes up. 3. He wanted to make the customer think he worked. This way, the money he will ask for fixing the problem would sound more reasonable. 4. If customer ever finds out the truth, he can claim he did necessary, or related work so the money he asked and received is kind of justified. 5. He tested parts to see if they need to be replaced so he can make money. 6. He had time to kill before next appointment. 7. etc. There are more. Why did he check refrigerant pressure twice? When not even once is needed? I don't want refrigerant leakage from my heat pump. Who knows if he drained out refrigerant when I was not watching? There is something I'm unsure of. He did something many times that looked like cutting or grabbing with a tool to the wires of my blower motor. I wonder what that was for. He cut my insulation tape, caused refrigerant loss, made me waste time and energy, made my floor dirty with outdoor shoes and changed one small setting and took $330. I don't like these conmen touch my equipment unless it's necessary. I hope everyone who deceives people gets cancer.

We called Mr. Rooter upon discovering a water line to our bathroom had frozen in recent subzero…read moretemps, hoping to avoid a burst pipe and damage. They took our call right away and quickly connected us to Augie, who was busy assisting others in a similar situation but nevertheless took time to talk to us on the phone and walk us through how we could address our situation immediately. We were so impressed with his communication, follow up, and genuine desire to help. With his help we were thawed and no damage done. Thank you, Augie and Mr. Rooter!

I had an awful experience. I made an appointment to have my bathroom sink unclogged. I told the…read moreperson on the phone I had a coupon for $99. I scheduled an appointment for Friday. They were unable to come on Friday. Re-scheduled for today. The service technician came and told me he would not honor the coupon as it was only for kitchen sinks. He was going to charge $300+ for a clogged sink.

We had a great experience with our Ron Rich jr Plumbing . He quickly found the source of our noisy…read morepipes, explained the issue clearly, and completed the repair very quickly. Professional, knowledgeable, efficient, and respectful of our home. Everything is now working perfectly and the noise is completely gone. Highly recommend!

I recently worked with Ron on new construction and I would highly recommend Ron Rich Jr Plumbing…read moreand Heating. Quality work, excellent customer service and just down right pleasant to work with, a rarity in today's world. Barb K

the best with our water filtration system thomas was great to work with and the installation was…read moreflawless

Thomas the owner was great to work with needed a bubble up filtration service for my new home the…read moreconsultation was very in depth and gave me a few options the Price was on Budget and his techs were professional thanks again for all your Help