A Japantown GEM!!!!!…read more Been going there for years! Amazing family owned business! You can spend a lot of time discovering treasures throughout the store. My kitchen is filled with their products...from rice bowls, chopsticks to my rice cooker. Love this place

Nice little hardware store with a lot of Japanese items in Japan Town the owners were super…read morefriendly and we talked story about how they had relatives in Hawai'i on both Oahu and Maui I would love to visit them again

A calm space with neutral colors that sell ceramics, jewelry, cards, knick knacks and fun things…read morelike tarot. It's closer to Church street so on the tail end/quieter side of Fillmore. Happy to have stumbled upon this place.

Great help from shop helpers and love the expanded shop. I always love to search for the one of a…read morekind pieces in store. Not always available online. The products made are great quality.

I have shopped here many times, and will continue to do so because it is such a lovely shop with a…read moregreat selection of gifts, and I love supporting a local business. I totally understand the return policy and the fact that they don't want you taking photos so you can find it cheaper elsewhere. Are the things more expensive than Amazon? Of course! But they have put in the effort of having a charming store where I can find all kinds of great gifts, so I am happy to pay up. I don't always know what I want to buy for someone until I see it, and I really appreciate the ability to browse in person. Our son always buys gifts here for his host families when he travels, and we take all of our SF visitors here too and they always find something great. They have such an eclectic and fun inventory!

Terrible service! We purchased a portable karaoke set for $76 and found the exact same one that…read moreday for $18 online found here: Retro Karaoke When we tried to return it less than 24 hours after purchase, we were told store credit only, no refunds! There is no signage in the store or on the receipt regarding this policy. We were told we would have to speak with the owner the next day. When we went back the following day, the woman who claimed to be the owner pointed to an outdated, handwritten "HOLIDAY POLICY 2024". I told her that shouldn't apply to this purchase and it's disgraceful to be charging 4X the price and not be willing to refund. I was told that's the price you pay for being able to "touch the items" vs online purchases and she refused to budge on the store credit. DO NOT SHOP HERE! Attached is a photo which discredit's the shop's response and shows both the $76 charge and "outdated holiday return policy".

I've been coming to this store many times, and I never get bored of browsing. They have such a…read moregreat selection of Japanese goods, and there's always something cute or unique to discover. The customer service is absolutely amazing. The last time I visited with my partner, we bought a sake cup, and the staff beautifully gift-wrapped it for us at no extra charge. Today, I came with my grandparents and picked up an adorable tote bag with a neko (cat) print. The staff were incredibly kind and even gave my grandfather a free pen. He was so happy and kept saying how much he loved it! It's these thoughtful little gestures that make this shop so special. Friendly staff, wonderful products, and a welcoming atmosphere. I'll definitely keep coming back whenever I'm in Japantown!

I love this store!! This is where I go to get any matcha essentials such as whisk, powder bamboo…read morespoons and different sizes of bowls with matcha powder --marukyu koyamaen, I supposed they get shipments every 2 weeks however they do get sold out quite fast so just a heads up! The owners and workers are always so nice, when you call to ask before you head to the city (if you don't live in the city) that's a great option too bc they can let you know if they have matcha powders in stock. Sometimes even if they don't have matcha powders I still like to come to this shop to look and see other new arrival bowl designs they may have. The dark bamboo whisk I got from here holds so well! It's been monthsss and I have not replaced it, I feel it makes my matcha very smooth but of course this all depends on how well you wash your whisk and how how time you allow for it to bloom in hot water before actually using it but I love it! Great quality products! You definitely get a bang for your buck

It's a Chinese Walmart. It's a Great Wall-mart…read more Old Shanghai is somehow emporium-esque with a curated feel. The storefront has a distinct, classic Chinatown look with traditional architectural accents, and the interior is known a slightly mysterious, old-world atmosphere. The second floor has high-quality silk robes, pajamas, embroidered kimonos, and traditional Chinese dresses, home decor, and antiques while the ground floor is the touristy collection with affordable souvenirs.

Whenever I'm walking through Chinatown, I always enjoy walking into Old Shanghai. They sell…read moreeverything you can imagine and more. When you first walk into the store, you may be taken aback at how much inventory and merchandise one store can hold. Gorgeous statues is what is most noticeable. Such an extensive variety of white Buddhas alone. But they also sell everything from bowls, hair pieces, shoes, paper lanterns to stuffed animals and umbrellas. Great selection of gift items all in one place, and not astronomically priced either. Affordable prices. The staff are usually standing behind the counter, ready to ring you up at the register when you're ready to make a purchase. As well as, ask the price of a statue behind the counter. Parking: I usually walk from my hotel, but they have street parking if you venture to drive through the crowded streets of Chinatown traffic to get to this shop.

Another great little gift/souvenir shop in the area with amazing high quality products, a lot from…read morelocal artists or small businesses. I've bought gifts here for others, as well as little gifts for myself because I wanted to treat myself. There's a wide selection of things: puzzles, socks, pins, jewelry, incense, candles, hand creams.... even more than I can remember. Prices range all over but you're supporting a small local business, local artists, and the quality is excellent. Service was friendly and helpful and she volunteered up some information on the items I was purchasing. Definitely a great shop and asset to the block. You can't go wrong if you're looking for gifts for others or yourself.

I was really looking forward to coming back to Needles and Pens after losing a favorite pair of…read moreearrings I had previously purchased from this store. I've been here plenty of times before and have spent my hard-earned money supporting this business. When I came in today, I placed my drink on the small stand outside since drinks aren't allowed inside, and started looking for the same style of earrings I had lost. I had only been in the store for less than two minutes when an employee approached me and said something along the lines of, "Excuse me, can you finish your call outside or put headphones on?" I was simply on the phone with my mother catching up, and I was not being loud or disruptive. What bothered me most was that the employee never greeted me or acknowledged me when I walked in, yet was quick to approach me and address my phone call almost immediately. There were also no signs indicating that customers aren't allowed to be on the phone inside the store. I understand wanting to maintain a certain atmosphere, but I don't feel the way this was handled was particularly welcoming or necessary. Unfortunately, after this experience, I no longer feel comfortable supporting this business. It's disappointing, especially as someone who has been a returning customer and has supported this store multiple times.

Modern furniture, lighting and interesting objects for the home with knowledegable interior design…read morestaff to assist. We highly recommend a visit to this high-design upscale Hayes Valley store in San Francisco. Krisjon Svanberg Design krisjonsvanberg.com

I don't like to write negative reviews; however, I had a distasteful experience and I'm hoping…read moreMinimal does better. We liked a lot of the items there, but I distinctly remember the woman at the front desk not acknowledging us at any point during our stay (not when we walked in, not once during our 15-minute visit, no small talk during checkout, and nothing when we left). Of course, if there were several customers and she was busy with other people, we wouldn't have minded. However, we were the only ones in the store. We were genuinely interested in many of the items, yet she didn't care to speak to us even once. It doesn't take much to greet or acknowledge your customers. Furthermore, the establishment is situated in one of the most tourist-heavy areas of SF. Not everyone who walks in will make a purchase; however, that should not provide a justification for ignoring those whom you may perceive as unlikely to buy anything. As a business owner, it's expected that you treat each person who enters the door with respect.

Nice shop and staff. Good supply of cutlery. I would…read morerecommend this shop. Everyone should visit

So fun to browse! Little ceramic dishes just the size of a sardine can - how funny and delightful!…read more Cutlery, kitchenware, gifts, iron on food style patches for a bit of kitchen fun to add to your clothing Right inside the ferry building