I came across sexywinks through a friend who no longer attends this establishment either. For what I heard, she was also displeased with the owner.
I made it to 2 visits here! And scheduled for my third visit before I left the shop the same day during my visit. I left my phone charger at the shop that day and I was not able to return to pick it up because I had to catch a flight right after I had my lashes done.
I called the owner (Sade) to her cell phone right after I left, and let her know I had left my property there and that i was leaving the state therefore I couldn't come right away to pick it up. She said not to worry about it she would put it away for me. Keep in mind my iPhone charger had my name written on it w black sharpie, both on the cable and the box for the wall. (Very hard to miss the shop is a 4x4 size room) Upon my return, 2 weeks later, I went to pick up my charger. Sade was not at the shop but the nail technician she shares the room with was there with a client. The nail techs somber and nonchalant demeanor were very upsetting to say the least and it was pretty obvious that I was upset over my charger but her attitude just worsened the situation. While I was there Sade got on the phone w me and told me she was going to ask about the charger and get back to me. Long story short I ended up leaving very upset because nobody knew where my charger had been "put away". Another 2 weeks went by and I texted Sade to check on the status of my charger since I never heard back about it. Her response, she never put my charger away and unfortunately anyone could've taken it. She then canceled my appointment that at this point I had scheduled a month ago 3 days before and refunded 19 dollars out the 20 you have to put down as deposit in order to schedule with Sexywinks. She claimed I was rude in front of the client that was sitting w the nail tech and that was her reason for canceling. Then, we exchanged a few more texts and It was clarified that I too was a client and she apologized and i was at peace with that; until very recent when I visited her shop again to pick up a friend. My friend was not finished doing her nails so I came in the shop, said hello, I sat down for at least 15 min we were all conversing, both Sade and the nail tech recognized me and while I was there I pick up the bad vibe that these "professionals" were throwing back and forth towards me. I felt uncomfortable, I left and waited for my friend in the car until she was done. When my friend came in the car she told me how they were both speaking to her about me extremely disrespectful.
My point is this:
1. What if I had left my credit card instead of a phone charger, where if someone had taken it, it would've made the situation worse
2. I was a client too and her tech was very rude towards me but my feelings didn't matter
3. This incident happened a month before my appointment why not cancel it right away instead she waited 3 days before my appointment
4. How ignorant can you be to speak to a client after you are aware that she is an acquaintance disrespectfully about me
Number 4 is the main reason why I decided to do this review. You went above and beyond to be unprofessional. read more