Pipe leaking under kitchen sink. Ethan fixed it and also checked the plumbing in the rest of the…read morehouse.

My technician Rueben was amazing. He was courteous and answered all my questions. He needs some…read morerecognition for his customer service and knowledge about the job being done. The price quoted was higher than normal which after I checked was disappointed to find others offering the same service for half the price of FH Furr. I can understand the frustration of seeing it cheaper after the fact. Rueben was amazing your pricing should be cheaper. Seriously.

Alex Lara with Luna was fantastic from beginning to end. He was prompt with his responses,…read moreprofessional and honest. We had both of our HVAC's go down over the 4th holiday weekend. He was already communicating with me on Sunday, here Monday morning, and had the team here early Tuesday morning to install both systems. He did a thorough assessment of our needs and gave us 4 separate options to choose from. During the installation process, my dogs escaped through an open gate...(my fault). Alex drove around the neighborhoods near my house for over an hour to help me look for them. We did find them, but that was above and beyond! The team that installed was professional, efficient and courteous. They took great care by laying down tarps over my floors and cleaned up after themselves.

can't say enough good things about Luna Heating Air Solar. They were able to identify and fix a…read morepotentially dangerous carbon monoxide issue in our home before it turned into something much worse. Their professionalism, honesty, and attention to detail immediately put us at ease during a stressful situation. The quality of their work was excellent, and they took the time to explain everything clearly without any pressure or upselling. It's rare to find a company you can truly trust, but Luna has absolutely earned that trust. We'll be customers for years to come and highly recommend them to anyone needing HVAC services.

We started with a preventive maintenance call, because I want to have that scheduled twice yearly…read more I had some concerns that Cody checked on and gave me pricing to address. The price seemed reasonable so he was able to do all the work the same day. I'm happy with what he did and I hope the changes will improve the warmth and efficiency of my heating system.

had him come by and check my AC for a second opinion great service told me more than my last…read moretechnician did will be contacting them back if I need any further service

Mae showed up on time today to flush my water heater, replace intake and furnace filters, clean…read morereusable dehumidifier filter in my crawlspace, and re-route my AC condensation line so it drains into the sump pump instead of outside (where it created a permanent puddle). She also ensured that the anti-mold UV lights were still working in the crawlspace. Mae is friendly, informative, knowledgeable, professional, and thorough. And, as a female, I appreciate that Loving Air hired Mae - their first female technician. This is a good company.

11days after a $650 vent cleaning, I changed the furnace filter; 5 days later/ one day after…read moreThanksgiving, I had to change it again. This last filter was changed after 3 days. The vent cleaning was worth the money.... I think not.

All the reviews citing prompt, courteous, and reasonably priced service are spot on. My HVAC was 17…read moreyears old and was starting to leak. I knew it was time to replace it on my schedule rather than it going out in the middle of summer. I called three companies, including American Family (AF), and two of them came in at a much higher cost. I decided to use AF not because of the price difference but because of dealing with Erica. Erica answered all my questions, even the dumb ones, and made me feel comfortable to ultimately pick AF. Erica gave me an estimate over the phone and said Paul would come out the next day. The price quoted on the phone was spot on and I didn't pay a dime extra. Paul came out the next day to look at my HVAC to ensure he would have everything he needed to start the job. Paul explained everything he was going to do while educating me on my own setup. On the day of the installation, Paul was on time and had a surprise for me. The gas furnace I was supposed to have installed wasn't in stock and I was scheduled for installation the next day. Paul managed to get an upgraded furnace at no cost due to the mix-up. A less reputable company could have kept the upgraded unit, made a quick buck, and rescheduled my appointment. Paul completed the job quickly, efficiently, and didn't waste time. The HVAC system has been working great and is much better than the one I had before. I plan on using AF again for any HVAC issues that may creep up. AF is professional, friendly, and the quality of work is outstanding. AF is a small company that deserves our business. I can't recommend them enough. Thanks guys!

We had this company install two new ac systems in 2019. Initial install went well. Had them come…read moreout a couple months to fix a literal bug in contacts and was charged for labor - no big deal. Had them give me a quote on another system for our barn during covid but ultimately went with another vendor quote (and that system has been problem free). Called today to see if I could get service on one of the compressors they sold us and apparently they are blocking my phone # (my wife's phone was able to get through). Very odd behavior. Apparently we are close enough to sell AC systems but they don't want to service us or they are butt hurt that I didn't accept last quote. You have been warned. Comment on the response: Erica's response doesn't make sense - they show service to the area on the website, they have never raised any issue of "safety" at our house and doesn't excuse blocking the number of a customer who has always been polite and paid bills promptly.

I had the best experience with Moral Compass. From the beginning of our phone call Charles was…read moreinformative , attentive , and straight forward . Upon arrival , both gentleman took time to explain and show me what the issues were and what it needed . Price wise , it seemed to be unbeatable ! They were both so kind and did a fantastic job. I recommend them whole heartedly

Rebuilt inside unit using wrong parts for outside system, 10k later, nothing but problems and he's…read moregone out of business. Charles Matthews, Spotsylvania/Stafford Virginia

Thanks so much to OHA HVAC Plumbing Chimney & Fireplaces for their very prompt and courteous…read morecustomer service. A special thanks to OHA tech, Matt Thomas who fixed our ailing HVAC system quicky and even replaced the filters for us! Matt was professional and personable. Thanks again.

It has been about 45 days since we replaced our central AC/Furnace. We could not be happier with…read morethe unit and the professionals who installed it and then came back to make an adjustment that couldn't be performed during installation due to a faulty part (they needed to wait on a replacement part). The whole experience; from initial contact, sizing and sales, through installation, and county inspection; was flawless. We got a great system, and we feel we received stellar workmanship for a fair price. We also had competitive quotes from two other, reputable, local companies, but felt most comfortable with OHA.

Purchased a seasonal HVAC tune-up with a 1 year Free Basic Loving Air Membership. Emily entered…read morethe wrong address. I called back to have her correct it to say Locust Grove. As of 10/8/2026, my address is still wrong. My awesome Technician Mr. Chris Brooks-Mitchell drove to the wrong location. Nevertheless, he found me & arrived on time. He checked my HVAC while explaining what was happening & training his helper. He was very Patient/Friendly & a knowledgeable individual. He sent suggestions on getting an Indoor or Outdoor Surge Protector. The house is not that old. Need more research on that. As a new customer, I was happy with his service.

I scheduled a routine fall heating tune‑up for my elderly mother, and the technician immediately…read moreclaimed there was a coolant leak in her AC system--despite the AC working perfectly and the appointment having nothing to do with cooling. They quoted thousands in repairs, then brought in a sales rep who pushed aggressively for a full system replacement costing nearly $10,000. The pressure tactics were extreme, and my mother, who is elderly and easily overwhelmed, felt intimidated into putting down a large deposit. I later learned the technician had not performed proper diagnostic steps, including a required pressure test, before claiming a leak. When I requested a second opinion, another HVAC company verified with documented testing that there was no leak at all and the system was functioning normally. They could not reproduce any of the issues claimed by the first company. Based on this experience, it appears this company attempted to mislead and financially exploit an elderly customer into purchasing an unnecessary replacement system. I cannot recommend this company and believe their business practices warrant investigation.

I have an account with Robert B. Payne, it was that time of the year to service my furnace,…read moreunfortunately my furnace was on its last days. All the reps were very friendly and professional. They came out on a Wednesday, the first technician (Andrew) nice guy told me the bad news LoL (I needed a new furnace) the second technician came soon after with my service agreement and finance agreement approved! (John another very helpful rep) By Friday afternoon afternoon i had a new furnace! I believe his name was Kevin, he was very knowledgeable, polite and GREAT customer service skills! I highly recommend Robert B. Payne

I have been with this company at least 10 years, always good service dependable, service…read moretechnicians honest . But this inspection I was very dissatisfied, when I called to get clarification on the technicians duties all I got was excuses from the receptionist .