Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

Do not bother reaching out for assistance with this company. If you have an urgent need, try…read moresomeone else. This company will respond to your request well over a month later. Everyone else was able to respond to my assistance within 48hrs.

My husband has been dealing with them and he said this "I will not be doing business or…read morerecommending them" the black repair guy was very rude to my husband. We tried to call the management but kept getting transferred. Do not deal with them. We will go elsewhere to get our appliance fixed.

I did my due diligence and sussed out Will-KonW before making contact. Will is the…read moreowner/operator/single tradesman of KonW. I can't be more pleased with my experience. Will is a good communicator and has an amazing array of skills which emanate from his Education and Experience. Preface: I live in a 47yr old home that is almost entirely original. When it comes to trades, I'm also a helicopter homeowner and generally a bit of a micromanager. Will replaced 3 light fixtures, a ceiling fan, a venthood, restored function-electricity to 2 outlets & one hardwired site, replaced front storm door, and added handle to said storm door. He answered all my questions, addressed all my concerns and made recommendations, ex: Response - wrapping because wires are brittle, need consider new wiring. No dilly dallying with Will. He stays on task and focused. I gave Will a very detailed list of tasks-items and he gave me a time estimate for completing them with the caveat that nothing unusual came up. That timeline was dead on. He is structured in his pricing-estimates. His pricing was very reasonable. I will most certainly use Will's skills (had to say it) repeatedly for this original 47yr old house.

From the owner: Here at Knock on Wood we don't leave anything up to chance. You expect quality service and that is…read morewhat we provide. From changing light bulbs to remodeling whole houses, we offer an array or services and even do the odd job you don't know who to call for. From single family home repairs and remolding to multi unit & multi location property maintenance and management we do it ALL!

Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

They never did call me back to tell me how much it would cost for them to come out and do the…read moreservice fixing of the appliance because I already had the parts and I guess it's too expensive to have the labor done. The only thing I can think of, but I would like to get this done because I'm doing the fixing of this refrigerator for charity and I can't seem to get any help from refrigerator appliance people because I won't pay them $800 to put this part in so one thing I can think of please help me

We've been purchasing appliances from this joint since it was the Maytag store. We always come here…read morefirst then shop around for comparison prices and such like. Only one or two times, over the years, have we not come back and purchased the appliance from this place. Our induction cooktop still works after 10 years and this place had the best deal for the exact cooktop we wanted. The cooktop had faulty wiring when installed and Appliance Solutions helped us work with the manufacturer to get a replacement, free of charge. Washers and dryers have all been great and Appliance Solutions has had the best prices on those over the years as well. Installations have been easy and done well. Carting off old appliances has also been an easy task when using Appliance Solutions. Our absolutely awful Frigidaire Gallery appliances, purchased at a competitor, we are still salty about. But that is our absolutely sh*t "contractor's" doing. He is the worst but Appliance Solutions is the best!

I have purchased two appliances from Appliance Solutions. A front load washer in 2020 and a front…read moreload dryer in 2023. The sales folks are always extremely helpful and easy to deal with. I have needed 2 service calls for a leaky washer, both under warranty so they didn't cost me anything. The first service guy came out and didn't really inspect the washer or run it. He just said there was dog hair on the seal that I needed to keep cleaned off. Granted there were about 20 dog hairs on the seal, which I thought was ridiculous if that kept the seal from functioning on a $900 washer. But I took his word for it and cleaned the seal thoroughly after every load. Didn't help. About a year later I had enough of the leaking and called out another service guy, Matt. Matt went through the effort of running a cycle to watch what was happening and immediately discovered two major tears in the seal, a much more reasonable explanation! He fixed that after the part came in and I have had no problems since. Thanks Matt! From a delivery/install stand point, the first delivery (a front load washer) was by Jose. He had a bit of an attitude because he wasn't expecting to have to place the washer on pedestals, but after I showed him the work order, where this request was clearly written out at time of sale, he calmed down a bit and did a nice job of installing. It would have been nice if he had read the delivery orders ahead of time and refrained from giving a customer attitude. The second installation (front load dryer) was this year, by Jay, who did a wonderful job with communication, installation, and delivery. Overall, I'd give 5 stars for sales, 5 stars for Matt in service and Jay in delivery, and 4 stars for the first service guy (for a bit of laziness in not really assessing the leak) and 4 stars for Jose due to some unnecessary attitude. I wish there were a 4.5 star rating on Yelp but there isn't. I rounded up to a 5, because my overall experience was better than 4. I will definitely use Appliance Solutions again as the two negative issues I had are easily corrected with a little bit of coaching to specific staff members for professionalism.

I recently purchased an oven from J & J Appliances after the element in mine caught fire. After…read moresearching a number of places, I found a great deal at J & J Appliances. Their service was excellent and very professional. I love my new oven with convection! This oven is definitely an upgrade and was a lot better deal than the other places I checked. I will definitely shop there again.

Any used product i got from them didnt last 3 to 5 months. I bought 3 dryers from them. The people…read moreare okay. I mean they arent bad but they well they arent memorable and I like memorable. Don't buy used products from them unless you plan on ​buying every few months smh

Really great company. Very impressed with the speed that the technician took to get here and the…read morefact he was able to fix it. Was a minor problem that he worked out pretty quick so I was really impressed with his honesty as well. If you need a fridge fixed I'd definately give Jorken Services a go..

Best Service Ever. I found this company here when my Mothers Washing Machine broke down. My mother…read moreis 88 years old and is on a limited income. I filled out a form online to schedule service which was the first thing that attracted them to me because i had already made several calls to other repair companies and they either didnt answer or they told me they couldnt help for several days or they were just too expensive to get them to come out. Jorken Services replied to me within 10 minutes of me filling out the form online. I had explained my mothers situation to them in my original request telling them about my mothers financial state and the urgency of the call. I first recieved an email from them saying that a technician had already been assigned and would be calling me shortly. Before I even finished reading the email, the technician was calling me. He already knew what was needed and said that he was told to do his best to keep costs to a minimum. I had originally set it up when I filled out the formfor the following monday but he was willing to come straight out. All up it was less than an hour between my initial email to them and the time the technician arrived at my Mothers house. He took a look at it, told my mother that it was nothing serious and that he could fix it on the spot for just the service call charge. He had the machine fixed in a jiffy and then even changed out the filters in her furnace for my mother as well. He then sat down with my mother and explained to her all he had done and gave her information and tips on her oven and even tightened up a fitting on her disposal under the sink that had been leaking for ever. All this and all he charged was a minimal service call. This company is a credit to its industry where so many now just seem to want to rip the elderly off this company bought a little sunshine back into my mothers day as well as giving me a feeling of comfort that if my mother had any other issues with her appliances or her heater or ac that I can now call someone that knows how to treat people. You really will be doing yourself a favour if you pick this company to fix your home appliances. Thanks again to Mr Jorken and the technician who came out.

Request made to estimate repair on DCS gas grille and to look at a problem we were having with…read more Thermador inside grill, great service, great follow up. Highly recommend this business

I can't say enough about how professional and responsive these guys are. Very reasonable prices…read moreand dependable. If you don't know what the problem is and it ends up being outside what they do, you will have to pay the service call. For example if it's an electrician problem and not an appliance problem.